MMC

TYPICAL ACTIVITIES Facilitates and participates in the design of customer journeys across the phases of the customer lifecycle (acquisition, retention, expansion and reclamation) including: Understanding of targeting requirements Identification of outbound and inbound marketing channels making up the customer journey (including but not limited to email, direct mail, phone, text, programmatic ads, social, etc.) Understanding of how the story, creative assets are geared to drive desired behaviors Identification of required call to actions Designs the required Response Management Process to manage inbound responders and leads through the sales process (familiar with lead qualification, prioritization, conversion and opportunity management) Builds and maintains marketing and sales campaigns through various technology platforms. Interacts and works with the Technology Team to adopt the standard data structure and practices, and recommend optimization opportunities...

Primary Responsibilities: The activities which the person will be directly held accountable for are broken into the following areas and include: • Customer Support - Understanding client products and/or services to be able to clearly explain product and/or services to patients and or potential patients. • Through outbound calls will identify, patients and per client systems will capture information that is necessary to complete the Health Risk Assessment (HRA) form. Ability to understand the characteristics of potential patients and ability to recognize those that would quality for additional services (ie- Chronic Care Management). Must be able to demonstrate ability to influence patients into using our health application and schedule out their annual wellness visit. • Ensure that customers are educated on latest information or changes to products/services and build a deeper relationship/loyalty with them. • Able to develop and sustain productive relationships, and coordinate...

*THIS IS A REMOTE ROLE*SUMMARY: The position identifies and tracks application inventory and program resources for a selected portfolio. The position is responsible to the Information Technology Portfolio Manager.This role assumes the responsibility for supporting the portfolio manager in their efforts at overseeing, managing and leveraging the entire life cycle of IT investments and initiatives to optimally achieve enterprise goals and objectives.JOB DESCRIPTIONESSENTIAL DUTIES AND RESPONSIBILITIES:Engage with and conduct reviews with operations and IT in local offices to validate and assess the application portfolio.Ensure the adherence to the appropriate governance functions relating to the applications in accordance with enterprise guidelines, policies and practices.Create and maintain the required application portfolio documentation and artifacts.Asist with the execution of application changes to meet business needs as required.Ensure the oversight and coordination of...

*This is a remote postion*Project Manager - MMA Shared ServicesDescriptionMarsh & McLennan Agency (MMA) is a rapidly growing Insurance Agency with an eye towards continual improvement of our colleague's work experience. We are expanding our Project footprint as we provide enhanced capabilities for our colleagues. In order to satisfy this complicated and critical need MMA must increase our current Project Management staff with skilled Project Managers to lead these essential efforts.If you are a skilled Project Manager who excels in a dynamic fast-paced environment, where you can apply your skills by working closely with the entire range of stakeholders, then this could be for you. This role is for someone who has a proven record of success with the flexibility to incorporate dynamic change at every level and still deliver excellence. A common day in the life of an MMA Project Manager will include leading initiatives by gathering requirements, deliverables and key dates. Insuring...