Maintains and nurtures relationships between Marketing and strategic business units in order to meet ongoing advertising and marketing needs. Assists with campaign material creation and management and communicates campaign outcomes to key stakeholders. Partners across Marketing and business segments to ensure timely and on-budget completion of assigned campaign projects. WHAT YOU'LL DO: Possesses marketing mindset: Understands business unit objectives, initiatives, products, markets, distributions and measures of success Drives marketing programs and initiatives aligned with segment level strategic objectives and financials goals Manages the implementation and ongoing management and monitoring of marketing programs and campaigns Remains current with new or changing methodologies and market trends affecting marketing communications, as well as changes in the insurance industry and enhancements in technology and communications media Supports implementation of proper...

Ensures the accurate, prompt and thorough evaluation of Group Claims (Life, Accident, Critical Illness, Life Waiver of Premium, Long-Term Care and Permanent Total Disability) by analyzing and determining the appropriate action steps while adhering to both internal and external regulations and ensuring an industry leading customer experience. This role has a direct impact on the success of BSD from both a financial and persistency (customer retention) perspective. The Benefit Claim Tech makes initial claim determinations with minimal ongoing claims management. Performs end to end claims evaluation and adjudication for Group Claims beginning at the point of notification through the maximum benefit / duration of the claim, with the primary accountability being accurate and timely decision making of approved or denied liability benefits for the duration of the claim, as well as communicating decisions both verbally and in writing to claimants and employers. Demonstrates the ability...

Effectively analyzes complex and sensitive claims situations. Engages in direct communication with employers, attorneys, external vendors as well as internal business partners. Demonstrates leadership ability in talent management and strategy execution. Participates in process improvement activities, identifies and eliminates waste in processes that will result in focused effort on value-add service for the customer. WHAT YOU'LL DO: Analyzes, evaluates and investigates claims adjudication from a Quality Audit perspective for Group Short-Term Disability (STD), Long-Term Disability (LTD), Life, Life Waiver of Premium (WOP), Accidental Death & Dismemberment (AD&D), Living Care, Accident, Critical Illness and Long-Term Care claims adjudicated by the Claims Organization within Workplace Solutions. Adheres to the supervisor review and Healthy Claim Review processes that have been established, ensuring that objectives are met, performing quality and accuracy reviews of...

Provides individualized, responsive service while building strong working relationships with both internal and external customers which contributes to the department's overall success in meeting established goals and objectives through the accurate, timely, and thorough disposition of the more complex and sensitive premium billing and /or eligibility processing and maintenance activity using automated systems, billing methods and business functions. Employees in this job are required to utilize significant independent judgment. WHAT YOU'LL DO: Provides excellence in service recovery, turning all complaint or error situations into an advantage and opportunity for a positive customer experience. Develops and maintains effective working relationships with group office partners. Point person for all internal and external communication regarding revision, including information gathering, information sharing and issue resolution. Accountable for researching and responding to...

The Email Marketing Specialist is responsible for managing and executing the production of email marketing campaigns, from planning through deployment and analysis. As part of the team, they will focus on improving the overall inbox experience and collaborate with cross-functional teams in marketing, business, and creative to produce successful email marketing programs. WHAT YOU'LL DO: Collaborates with cross-functional teams to execute email campaigns, ensuring campaign accuracy, effectiveness, and adherence to email best practices. Coordinates all aspects of email campaign planning and deployment for promotional, triggered, and transactional messages. Remains current on email best practices and U.S. CAN-SPAM compliance as well as honors customer subscription preferences. Works with business areas to help create a detailed email marketing strategy based on marketing, business, and customer needs. Works with Email Marketing Manager, Email Service Provider and internal...

Supports underwriting, field and internal business partners by gathering, processing, and entering information needed by underwriting staff to determine renewal rates on inforce business. Prepares renewals for all product lines within the WS portfolio including, but not limited to: Life, VTL, STD, LTD, Dental, Vision, Critical Illness, Accident and state specific disability and family leave plans such as PFML. Works case sizes from 10-500+ WHAT YOU'LL DO: Reviews and verifies the accuracy and completeness of census data; is thorough when performing reviews and conscientious about attention to detail to ensure a high-quality product to customers. Communicates effectively with internal business partners as needed. Uses various databases to enter information, document reporting requirements and develop system generated reports. Accesses various other systems to provide information required by underwriting and maintains all renewal documentation in the...

Mutual of Omaha has recently been recognized as one of "Fortune's 100 Best Companies to Work For." The Investment Management Operation is responsible for managing over $33 billion of general account assets, and utilizes a sophisticated cross-asset strategy to fulfill the needs of the companys diverse array of insurance products and their customers. The Jr. Investment Analyst will support the alternatives investments team in the coverage of private equity, real estate and private credit strategies. The candidate will have the opportunity to work directly with two experienced private markets experts as well as benefit from the broad investment teams expertise across asset classes. The ideal candidate will have a basic understanding of investments, an interest in financial modeling and, the intricacies of private markets investing and a passion for learning. Click here to learn more! Participates in the process of sourcing, selecting and managing financial assets for the...

Participates in the development, implementation and evaluation of marketing strategies and communication plans for all products and services sold through the Business Unit. Participates in cross departmental teams and in the development and implementation of marketing plans. Monitors project schedules and tracks progress. Maintains effective working relationships with internal and external stakeholders. WHAT YOU'LL DO: Participates in the development and implementation of marketing plans, which include identification of target markets, product messaging, costs and projected sales. Participates in designing evaluation methods for each marketing plan. Ensures that communication plans are drafted so that internal and external audiences understand the message and can take action as appropriate. Participates on project teams for implementing marketing projects to ensure project objectives including budget and profit objectives are attained. Assists, plans and coordinates...

Assists/conducts/collaborates in formulating business solutions through research, analysis, validation of data, facts, and information. Provides support for teams in order to meet defined business objectives and strategy. Researches, develop, implements, and support business systems and processes. Performs tasks that may have some/few established guidelines to follow. This job posting is reflective of the Business Systems Analyst I essential functions, qualifications, and physical requirements. The Business Systems Analyst II, III and Business Systems Consultant I and II levels have variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family. WHAT YOU'LL DO: Assists/facilitates in gathering and analyzing information and requirements, and assist with implementation in collaboration with team members. General understanding of department business processes, compliance, and...

Manages a team supporting renewal underwriting functions to ensure the achievement of financial objectives. Provides direction and vision, monitors and manages work performance and metrics, empowers employees to provide ideas and improve team processes, fosters a collaborative team environment and develops talent through coaching and mentoring. Conducts short range planning and assists with planning and implementing long range departmental projects and initiatives. WHAT YOU'LL DO: Human Resource Management: Plans, organizes, staffs, and leads the Underwriting Coordination Team to include all Human Resource functions such as hiring, training, coaching, motivating, setting and holding accountable to performance measures and promoting team cohesiveness. Productivity, Quality and Time Service Monitoring: Assures that work is monitored for quantity and quality including utilizing available tools and resources to develop reports. Schedules and coordinates management of peak...