Intuit
Remote * (Chicago, IL, USA)
Job Description If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Essential Skills: College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Basic knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Strong customer service skills with ability to empathize and instill confidence Some experience preparing federal and state returns for individuals (1040). Prior tax preparation experience in a retail setting a plus Some experience providing support in a call center environment a...