Academy

  • Katy,TX
Academy Remote * (Katy,TX)
Sep 20, 2020
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.The Customer Care Team Member plays a critical role in ensuring Academy Sports and Outdoors continues to provide outstanding customer service. The primary function of this role is to answer incoming calls and drawing on your highly developed verbal communication skills, you will partner with our customers to provide a quick and seamless solution.Job Description:Education:* High school diploma or equivalent requiredWork Experiences:* 6+ months experience in a customer service related role required* Experience in an Omni Channel Contact Center environment preferred* Previous Work at Home experience preferredSkills:* Team member must provide hardware setup to perform duties: definition of hardware for the Work@Home project consists of PC, two monitors, keyboard and mouse* Strong written and verbal communication skills, with the ability to interface effectively with...