Smartsheet

  • Bellevue, WA, USA
Smartsheet Remote * (Charlotte, NC, USA)
Oct 27, 2021
Smartsheet is looking for a learning professional to join our team as an Instructional Designer. As an Instructional Designer, you will put our customers and employee knowledge above all else and have a passion for creating learning solutions. You will work on a motivated and supportive team with ownership over our internal learning and development products. Graphic design and knowledge of human-computer interaction are essential and, of course, becoming a certified Smartsheet user is important to your success. You will report to our Manager, PMO Learning & Development. You Will: Develop creative, customer-centric, performance-based training materials Manage learning product development projects including scoping, managing Subject Matter Experts (SMEs), and working with other departments Work with our Customer Excellence teams and SMEs in creating storyboards/scripts and production-ready content that meets the needs of the employees Report on and communicate the results...
Smartsheet Remote * (Houston, TX, USA)
Oct 27, 2021
**Solutions Consultant (Remote Eligible)**Smartsheet is looking for an experienced Consultant to promote quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing Smartsheet solutions to solve their goals. For you, this is a career-defining opportunity to join Smartsheet at an important moment and have a significant impact.As a Consultant,you willwork with Smartsheet customers and partners on engagements to convert requirements into Smartsheet solutions. Within this roleyou willbe considered the Expert on advanced Smartsheet functionalities to propose solutions for use cases across different industries and business groups. You are motivated by making an impact for our customers.This important role is part of the Professional Services team,reports toa Regional Consulting Manager, and is based in Austin, TX.You Will:+ Lead consulting engagements with customers to understand their challenges and develop solutions using...
Smartsheet Remote * (Bellevue, WA, USA)
Oct 27, 2021
Smartsheet is looking for our next Senior Software Engineer (Sr. SE) to join the development team. The Growth team is a cross-functional team that owns the entire delivery experience for customers from business requirements to technical systems that allow us to directly affect the user's journey from on-boarding to conversion from trial to paid users. We work in an agile apolitical environment that stays focused on building great software. Smartsheet is a place where people love what they do and are empowered to make an impact everyday. We support one another and achieve our goals as a team, not as individuals. Our team focuses on distributed decision-making that rewards ownership, transparency, and collaboration. Learn more about our platform here: Smartsheet Overview Video . You will report to an Engineering leader in our Bellevue office and you also have the option to work remotely from any Smartsheet registered location within the United States. You will:...
Smartsheet Remote * (Bellevue, WA, USA)
Oct 27, 2021
Smartsheet is looking for a Technical Recruiter to join our team and support full-cycle recruiting of roles within our Product, Marketing, Operations and IT departments. You will participate in an environment that values collaboration and play an important role in our service-oriented culture. We are focused on a personalized approach regarding both candidates and our internal hiring managers. Our Talent Acquisition team has a reputation of providing exceptional candidate care while scaling and we are looking for someone to uphold those values. You will report to the Manager, Recruiting in Bellevue, WA. You can be based anywhere in the U.S. where Smartsheet is a registered employer and work remotely, or work in Bellevue, WA as a hybrid employee. You Will: Manage a full-cycle recruiting process with a focus in Product, Marketing, Operations and IT positions Build and execute developed hiring strategy Partner with and advise hiring managers and hiring teams...
Smartsheet Remote * (Bellevue, WA, USA)
Oct 27, 2021
Smartsheet is looking for a Manager of Recruiting to lead the business recruiting function at Smartsheet. You will directly manage a team of recruiters supporting full-cycle recruiting efforts across Product Management, Experience Design, Business Intelligence, and Marketing, ensuring quality hiring at scale. You'll partner directly with leaders across different units to build strategic hiring and progressive interviewing programs, and you'll work with leaders within Talent Acquisition to refine processes that support recruiting data integrity. You will participate in an environment that values collaboration and play an important role in our service-oriented culture. We are focused on a personalized approach regarding both candidates and our internal hiring partners. Our Talent Acquisition team has a reputation of providing exceptional candidate care and we are looking for someone to uphold and scale those values. You will report to the Director of Technical Recruiting who is...
Smartsheet Remote * (San Francisco, CA, USA)
Oct 27, 2021
Smartsheet is looking for a Technical Recruiter to join our team and support full-cycle hiring of roles primarily within our Engineering department. You will participate in an environment that values collaboration and play an important role in our service-oriented culture. We are focused on a personalized approach regarding both candidates and our internal hiring managers. Our Talent Acquisition team has a reputation of providing exceptional candidate care while scaling and we are looking for someone to uphold those values. This role is remote-eligible from any state within the U.S. with Smartsheet is a registered employer, and will report to the Manager, Recruiting who is based in Bellevue, WA. You Will: Manage a full-cycle recruiting process with a focus hiring technical talent at all levels (entry-level through leadership) Build and execute a developed hiring strategy Partner with and advise hiring managers and hiring teams Develop a network of candidates...
Smartsheet Remote * (Boston, MA, USA)
Oct 25, 2021
Smartsheet is looking for a Customer Success Manager, Large Enterprise to manage a set of large strategic accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Senior Manager, Customer Success - Large Enterprise and will be based remotely in the Field or out of our Boston office, working with accounts in the Northeast Region. You Will: Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle Accomplish a comprehensive engagement and communications...
Smartsheet Remote * (Detroit, MI, USA)
Oct 25, 2021
Smartsheet is looking for a Customer Success Manager, Large Enterprise to manage a set of large strategic accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Senior Manager, Customer Success - Large Enterprise and will be based remotely in the Field or out of our Boston office, working with accounts in the Northeast Region. You Will: Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle Accomplish a comprehensive engagement and communications...
Smartsheet Remote * (Jacksonville, FL, USA)
Oct 25, 2021
Smartsheet is looking for a Customer Success Manager to manage a set of commercial accounts to help promote a high level of customer satisfaction, successful product use, and customer retention. You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For you, this is a career-defining opportunity to join us at an essential moment and have a significant impact. You have experience with Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement and technical leadership. This important role will report to a Manager of Customer Success and is based at our office in Boston, MA. You Will: Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifetime Implement a comprehensive engagement and...
Smartsheet Remote * (Charlotte, NC, USA)
Oct 25, 2021
**Customer Success Manager (Eastern Time Zone Territory- Remote Eligible)**Smartsheet is looking for a **Customer Success Manager** to manage a set of commercial accounts to help promote a high level of customer satisfaction, successful product use, and customer retention. You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For you, this is a career-defining opportunity to join us at an essential moment and have a significant impact. You have experience with Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement and technical leadership.This important role will report to a Manager of Customer Success and is based at our office in Boston, MA.**You Will:**+ Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout...
Smartsheet Remote * (Jacksonville, FL, USA)
Oct 25, 2021
**Customer Success Manager (North/SouthEast & Central - Remote Eligible)**Smartsheet is looking for a Customer Success Representative to work with a set of strategic accounts to promote customer satisfaction, application engagement, retention and growth. You will be the point of contact for customers, understanding their success criteria, sharing best practices, providing solution guidance and helping them realize value from Smartsheet.This is a career-defining opportunity to join us at a critical moment and make a significant impact. You will have a track record for delivering Customer Success results in a Software as a Service (SaaS) environment. This includes maintaining high customer satisfaction and renewal rates as a result of ongoing customer engagement and product expertise.This important role is based at our office in Boston, MA and will report to the Director of Customer Success - Strategic Accounts.You Will:+ Build and execute a territory plan that results in...
Smartsheet Remote * (Atlanta, GA, USA)
Oct 25, 2021
**Customer Success Manager (North/SouthEast and Central- Remote Eligible)**Smartsheet is looking for a Customer Success Representative to work with a set of strategic accounts to promote customer satisfaction, application engagement, retention and growth. You will be the point of contact for customers, understanding their success criteria, sharing best practices, providing solution guidance and helping them realize value from Smartsheet.This is a career-defining opportunity to join us at a critical moment and make a significant impact. You will have a track record for delivering Customer Success results in a Software as a Service (SaaS) environment. This includes maintaining high customer satisfaction and renewal rates as a result of ongoing customer engagement and product expertise.This important role is based at our office in Boston, MA and will report to the Director of Customer Success - Strategic Accounts.You Will:+ Build and execute a territory plan that results in...
Smartsheet Remote * (Austin, TX, USA)
Oct 25, 2021
**Customer Success Manager (North/SouthEast & Central - Remote Eligible)**Smartsheet is looking for a Customer Success Representative to work with a set of strategic accounts to promote customer satisfaction, application engagement, retention and growth. You will be the point of contact for customers, understanding their success criteria, sharing best practices, providing solution guidance and helping them realize value from Smartsheet.This is a career-defining opportunity to join us at a critical moment and make a significant impact. You will have a track record for delivering Customer Success results in a Software as a Service (SaaS) environment. This includes maintaining high customer satisfaction and renewal rates as a result of ongoing customer engagement and product expertise.This important role is based at our office in Boston, MA and will report to the Director of Customer Success - Strategic Accounts.You Will:+ Build and execute a territory plan that results in...
Smartsheet Remote * (Chicago, IL, USA)
Oct 25, 2021
**Customer Success Manager (North/SouthEast and Central- Remote Eligible)**Smartsheet is looking for a Customer Success Representative to work with a set of strategic accounts to promote customer satisfaction, application engagement, retention and growth. You will be the point of contact for customers, understanding their success criteria, sharing best practices, providing solution guidance and helping them realize value from Smartsheet.This is a career-defining opportunity to join us at a critical moment and make a significant impact. You will have a track record for delivering Customer Success results in a Software as a Service (SaaS) environment. This includes maintaining high customer satisfaction and renewal rates as a result of ongoing customer engagement and product expertise.This important role is based at our office in Boston, MA and will report to the Director of Customer Success - Strategic Accounts.You Will:+ Build and execute a territory plan that results in...
Smartsheet Remote * (Boston, MA, USA)
Oct 25, 2021
**Customer Success Manager (North/SouthEast & Central - Remote Eligible)**Smartsheet is looking for a Customer Success Representative to work with a set of strategic accounts to promote customer satisfaction, application engagement, retention and growth. You will be the point of contact for customers, understanding their success criteria, sharing best practices, providing solution guidance and helping them realize value from Smartsheet.This is a career-defining opportunity to join us at a critical moment and make a significant impact. You will have a track record for delivering Customer Success results in a Software as a Service (SaaS) environment. This includes maintaining high customer satisfaction and renewal rates as a result of ongoing customer engagement and product expertise.This important role is based at our office in Boston, MA and will report to the Director of Customer Success - Strategic Accounts.You Will:+ Build and execute a territory plan that results in...
Smartsheet Remote * (New York, NY, USA)
Oct 25, 2021
**Customer Success Manager (North/SouthEast and Central- Remote Eligible)**Smartsheet is looking for a Customer Success Representative to work with a set of strategic accounts to promote customer satisfaction, application engagement, retention and growth. You will be the point of contact for customers, understanding their success criteria, sharing best practices, providing solution guidance and helping them realize value from Smartsheet.This is a career-defining opportunity to join us at a critical moment and make a significant impact. You will have a track record for delivering Customer Success results in a Software as a Service (SaaS) environment. This includes maintaining high customer satisfaction and renewal rates as a result of ongoing customer engagement and product expertise.This important role is based at our office in Boston, MA and will report to the Director of Customer Success - Strategic Accounts.You Will:+ Build and execute a territory plan that results in...
Smartsheet Remote * (Boston, MA, USA)
Oct 24, 2021
Smartsheet is looking for a Strategic Account Executive to play a leadership role in executing our Strategic Accounts sales strategy to rapidly expand a defined set of Global 2000 accounts. This position will be responsible for driving executive engagement, selling solutions and delivering substantial growth in software and services bookings, with both net new and expansion customers. A proven track record of exceeding quota with tenacity, great attitude, accountability, high energy, integrity, and discipline is crucial to success on the Strategic Accounts Team. This high profile role will work to cover a number of named accounts in the northeast territory and will report to the Regional Director of Strategic Accounts.. You Will: Exceed quarterly and annual software and services sales quotas Execute a complex, solution-based sales process encompassing multiple groups within a Global 2000 account Develop new business opportunities by analyzing and proactively targeting high-value...
Smartsheet Remote * (Bellevue, WA, USA)
Oct 22, 2021
Smartsheet is looking for a Technical Recruiter to join our team and support full-cycle hiring of roles primarily within our Engineering department. You will participate in an environment that values collaboration and play an important role in our service-oriented culture. We are focused on a personalized approach regarding both candidates and our internal hiring managers. Our Talent Acquisition team has a reputation of providing exceptional candidate care while scaling and we are looking for someone to uphold those values. This role is remote-eligible from any state within the U.S. with Smartsheet is a registered employer, and will report to the Manager, Recruiting who is based in Bellevue, WA. You Will: Manage a full-cycle recruiting process with a focus hiring technical talent at all levels (entry-level through leadership) Build and execute a developed hiring strategy Partner with and advise hiring managers and hiring teams Develop a network of candidates through passive and...
Smartsheet Remote * (Bellevue, WA, USA)
Oct 21, 2021
The Cash Application Specialist is an essential member of the FinOps team at Smartsheet. General responsibilities include the daily processing of customer payments, cash applications, foreign currency conversion, cash reporting, and bank reconciliations. Additionally, the Cash Application Specialist resolves payment deductions and cash discrepancies requiring additional research. These activities include working directly with Accounts Receivable Specialists and Customers to troubleshoot and resolve payment discrepancies. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to achieve their very best work. Today, we provide a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better outcomes. You will report to our Manager of Cash Applications & Payments. You Will: Ensure daily cash receipts are...
Smartsheet Remote * (Bellevue, WA, USA)
Oct 19, 2021
Smartsheet is looking for a Program Manager to lead our Global Talent attraction programs and manage administrative responsibilities for our VP of Talent. As part of the People and Culture team, you will work closely with our Talent teams and cross-functionally with our Brand and Communications partners on the Marketing team. On occasion, you will work with company leaders and our executive team on Smartsheet candidate events. Your primary responsibilities will be to attract a diverse candidate pool while providing a world-class experience for prospective candidates, DEI partners, and vendors, and to provide administrative and operational support. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and...