• Des Moines, IA, USA
Comrise Remote * (Not Specified, Not Specified)
Sep 15, 2021
A Technical Product manager with a data warehouse background who has worked with getting the information coming into call centers and taking out (Via SQL) to generate reports for marketing. Client use 2 apps to gather data and they would be a huge plus if the candidate has exp with them/either Call Miner and Live Person This person will also analyze data and be technically experienced in the integration of data API'S into the marketing DWhse. If they have exp with vendor Chat tools i.e. Verizon Chat it is huge. This is definitely a TECHNICAL Data driven position but the candidate should have Project/Product Agile exp to manage people, process and project lines. EXCELLENT Comm skills a MUST! The job is fully remote but the person will have to be local to one of the offices in the geographic client's locations to attend meetings occasionally. Position Summary: The Senior Product Manager within the Enterprise Data Office department is responsible for developing...
Comrise Remote * (Not Specified, Not Specified)
Sep 09, 2021
Position: SENIOR PRODUCT MANAGER Location: Remote Experience: 5+ years in Product Management Job Description Product Manager in our Messaging Hub team. The Messaging Hub includes a rich set of applications for connecting customers with the business. Apps included are agent desktop, call track, text chat, messaging, email response management, cobrowse, video chat, click to call, secure messaging, notifications, and social customer service. Responsibilities • Manage product lifecycle, from strategic planning to delivery and launch. • Specify requirements based on research, demand, analyst interactions, and internal input. • Prioritize and maintain product feature backlog. • Partner with design, engineering, and marketing teams to deliver product to scope and timeline. • Assist marketing and sales in product positioning and messaging. • Work with marketing and sales to develop compelling product demos. • SME for product knowledge base build and field-escalated requests. •...