• Queens, NY, USA
UPS Remote * (Alpharetta, GA, USA)
Sep 26, 2021
Job Summary The Ocean Revenue Management Specialist position retrieves, analyzes, and converts shipment and revenue performance data into useful information for the customer (i.e., Sales, Pricing, Revenue Management, and Marketing groups). This position creates and presents requested reports that assess business results and influence senior management decision making. The incumbent manages and maintains multiple reporting databases and reporting dashboards. This role problem solves and documents changes, updates, and formulas during the process to ensure a complete record of the request is created. The Ocean Revenue Management Specialist performs other tasks a requested. Responsibilities Reviews data requests to correctly identify and understand the information needed Formats and displays data in a meaningful way to ensure deliverables are customer friendly Reviews key findings with the reporting & analysis manager to verify analyses and gain approval Prepares...
UPS Remote * (Indianapolis, IN, USA)
Sep 18, 2021
Job Summary The Brokerage Account Manager Foreign Trade Zone (FTZ) serves as the primary contact for accounts. The incumbent maintains communication with clients to ensure operational execution of customer requirements, resolve customer issues, identify ways to improve service and implement continuous improvement projects. This position serves as a local advocate and business advisor focusing solely on supporting the Brokerage product. The incumbent facilitates activities (e.g., brainstorming sessions, implementation of corrective action plans, etc.) to reduce churn and identify opportunities to expand customer relationships. This position conducts business meetings and is responsible for tracking program metrics. The incumbent collaborates with Global Brokerage Account Managers, members of senior staff in the client organization and manages others in the department. Responsibilities Manages revenue retention and churn reduction to retain brokerage customers and...