• Edison, NJ, USA
Anonymous Remote * (Somerset, Franklin Township, NJ 08873, USA)
Sep 01, 2021
Description General Summary: The Customer Service Rep is responsible for resolving inquires and complaints by providing effective feedback to patients, providers, insurance carriers, and attorneys over the telephone. The CSR is responsible for professionally responding to calls inquiring about making payment, updating billing information and any other inquiries regarding patient accounts or medical services provided. Duties and Responsibilities: - Promptly answers and processes telephone inquiries such as billing information updates - Handles upset callers in a calm and professional manner - Partners with other departments to gather additional information in order to answer questions - Assists with correction of information required for claims resolution - Maintains confidentiality and ensures compliance with HIPAA policies and procedures Other related responsibilities: - Performs basic clerical functions such as photocopying, scanning, fax, sorts and distributes mail - Assist with...
Anonymous Remote * (Liverpool, NY, USA)
Aug 31, 2021
Are you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Monday-Friday 8am - 5pm Pacific Time Zone For the state of Colorado, the pay range is $16.21/hr - $21.01/hr What you will be doing What your background should look like (minimum qualifications) Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar vocations generally obtained through completion of a two-year associate's degree program. Veterinary technician program or veterinary practice manager program is preferred. Bilingual (Spanish or French) communication (speaking/writing) skills are a plus. CRM, ERP, SAP and/or or Zoho experience preferred. What AmerisourceBergen offers We offer competitive total rewards compensation. Our commitment...