American Bankers Insurance Company of Florida

  • Scottsdale, AZ, USA
American Bankers Insurance Company of Florida Remote * (Miami, FL, USA)
Sep 11, 2021
As a Customer Service / Insurance Specialist you'll use your excellent customer service skills and your problem solving ability to efficiently and effectively respond to incoming customer inquiries and/or concerns in a high call volume environment. Assurant is looking for an energetic person who will be responsible for providing exceptional front line customer service to our policyholders and clients. If you are a problem solver and thrive in a fast paced ever changing environment, this is the career for you!Note: This is a remote position.Key Responsibilities:Responding to incoming customer inquiries in a high volume inbound call center environment via telephone or in writing. This position will receive 70 to 100 calls per day.Supporting processing functions such as issuing insurance policies, certificates, endorsements, and cancellations for clients, customers, and agents.Identifying, analyzing, and resolving customer and client processing problems or errors that include...