Nordstrom

  • Las Vegas, NV, USA
Nordstrom Remote * (Las Vegas, NV, USA)
Oct 23, 2021
Job DescriptionThe Account Services (Collections) Team is an integral component of our service-centric culture, focusing on collecting on past due accounts and retaining customer relationships. Our Early Stage Collectors possess excellent interpersonal skills and the talent to assess individual situations, lead tough conversations, negotiate payment plans while preserving our company values. They have strong active listening skills, high attention to detail, and the ability to multi-task. This is a great place to be part of a dynamic business, learn new skills, challenge yourself, and make a difference to our customers.Location: This position is remote (work from home). You must reside in Nevada to qualify.A day in the life* Handle inbound and outbound calls in a timely and efficient manner while following established credit procedures* Solve problems quickly and create resolutions that bring in revenue on a regular basis* Negotiate, collect, and resolve accounts using a...
Nordstrom Remote * (Oklahoma City, OK, USA)
Oct 23, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Phoenix, AZ, USA)
Oct 21, 2021
Job DescriptionThe Account Services Collection Team is an integral component of our service-centric culture, focusing on collecting on past due accounts and retaining customer relationships. Our Early Stage Collectors possess excellent interpersonal skills and the talent to assess individual situations, lead tough conversations, negotiate payment plans while preserving our company values. They have strong active listening skills, high attention to detail, and the ability to multi-task. This is a great place to be part of a dynamic business, learn new skills, challenge yourself, and make a difference to our customers.Location: This position is remote (work from home). You must reside in Arizona to qualify.A day in the life* Handle inbound and outbound calls in a timely and efficient manner while following established credit procedures* Solve problems quickly and create resolutions that bring in revenue on a regular basis* Negotiate, collect, and resolve accounts using a consultative...
Nordstrom Remote * (Aurora, CO, USA)
Oct 21, 2021
Account Service Specialist Collector-Work from Home-ColoradoJob DescriptionThe Account Services Collection Team is an integral component of our service-centric culture, focusing on collecting on past due accounts and retaining customer relationships. Our Early Stage Collectors possess excellent interpersonal skills and the talent to assess individual situations, lead tough conversations, negotiate payment plans while preserving our company values. They have strong active listening skills, high attention to detail, and the ability to multi-task. This is a great place to be part of a dynamic business, learn new skills, challenge yourself, and make a difference to our customers.Location: This position is remote (work from home). You must reside in Colorado to qualify.A day in the life* Handle inbound and outbound calls in a timely and efficient manner while following established credit procedures* Solve problems quickly and create resolutions that bring in revenue on a regular basis*...
Nordstrom Remote * (Cedar Rapids, IA, USA)
Oct 21, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Cedar Rapids, IA, USA)
Oct 21, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Atlanta, GA, USA)
Oct 19, 2021
Job DescriptionFor over 100 years, Nordstrom has created a reputation of Legendary Customer Service. As a Customer CARE Specialist, you will be an Ambassador for Nordstrom Rack, handling real-time phone calls, e-mails, and live chats from customers in a virtual environment. A successful candidate is compassionate, empathetic, enthusiastic, solutions-oriented, and committed to upholding the tradition of Nordstrom's Legendary Customer Service. Our Customer Care Specialists embrace technology and feel confident and comfortable working autonomously in a virtual environment. Candidates must reside within the state of Georgia - other restrictions may apply Hours of Operation: Nordstrom Rack Customer CARE operates 24 hours a day, 7 days a week • Multiple shifts (days/times) are available • 5 days a week, 8-hour shifts (one weekend day, per week required) • Morning, Daytime, & Afternoon shift availability • Schedules will be available at time of offer Start Dates: Multiple start dates...
Nordstrom Remote * (Tampa, FL, USA)
Oct 15, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Albuquerque, NM, USA)
Oct 15, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Boca Raton, FL, USA)
Oct 15, 2021
Job DescriptionFor over 100 years, Nordstrom has created a reputation of Legendary Customer Service. As a Customer CARE Specialist, you will be an Ambassador for Nordstrom Rack, handling real-time phone calls, e-mails, and live chats from customers in a virtual environment. A successful candidate is compassionate, empathetic, enthusiastic, solutions-oriented, and committed to upholding the tradition of Nordstrom's Legendary Customer Service. Our Customer Care Specialists embrace technology and feel confident and comfortable working autonomously in a virtual environment. Candidates must reside within the state of Florida - other restrictions may apply Hours of Operation: Nordstrom Rack Customer CARE operates 24 hours a day, 7 days a week • Multiple shifts (days/times) are available • 5 days a week, 8-hour shifts (one weekend day, per week required) • Morning, Daytime, & Afternoon shift availability • Schedules will be available at time of offer Start Dates: Multiple start dates...
Nordstrom Remote * (Dallas, TX, USA)
Oct 15, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Columbia, SC, USA)
Oct 15, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Charlotte, NC, USA)
Oct 15, 2021
Job DescriptionFor over 100 years, Nordstrom has created a reputation of Legendary Customer Service. As a Customer CARE Specialist, you will be an Ambassador for Nordstrom Rack, handling real-time phone calls, e-mails, and live chats from customers in a virtual environment. A successful candidate is compassionate, empathetic, enthusiastic, solutions-oriented, and committed to upholding the tradition of Nordstrom's Legendary Customer Service. Our Customer Care Specialists embrace technology and feel confident and comfortable working autonomously in a virtual environment. Candidates must reside within the state of North Carolina - other restrictions may apply Hours of Operation: Nordstrom Rack Customer CARE operates 24 hours a day, 7 days a week • Multiple shifts (days/times) are available • 5 days a week, 8-hour shifts (one weekend day, per week required) • Morning, Daytime, & Afternoon shift availability • Schedules will be available at time of offer Start Dates: Multiple start...
Nordstrom Remote * (Tampa, FL, USA)
Oct 15, 2021
Job DescriptionResponsible for analyzing operational performance in the call centers utilizing workforce management systems to ensure optimum statistically valid forecast modeling and operational implementations. Administer workforce management system including, but not limited to, assuring data integrity, updating the data bases supported. State Restrictions may apply. A day in the life...Analysis of inputs and recommendation of trends or variances to plan to ensure accurate planning of all input variables affecting the forecast and staff planning.Drive Seasonal, holiday, and pattern demand accuracy.Update workforce management and other data bases as changes occur.Support accurate outsourcing and site allocations to support outsource vendor and lock commitments in a timely and accurate manner.Maintain forecasting, staff group and skilling information in Aspect to effectively support scheduling and WFM processes.Interface with call center leaders to understand the fast changing...
Nordstrom Remote * (Nashville, TN, USA)
Oct 15, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Brentwood, TN, USA)
Oct 15, 2021
Job DescriptionFor over 100 years, Nordstrom has created a reputation of Legendary Customer Service. As a Customer CARE Specialist, you will be an Ambassador for Nordstrom Rack, handling real-time phone calls, e-mails, and live chats from customers in a virtual environment. A successful candidate is compassionate, empathetic, enthusiastic, solutions-oriented, and committed to upholding the tradition of Nordstrom's Legendary Customer Service. Our Customer Care Specialists embrace technology and feel confident and comfortable working autonomously in a virtual environment. Candidates must reside within the state of Tennessee - other restrictions may apply Hours of Operation: Nordstrom Rack Customer CARE operates 24 hours a day, 7 days a week • Multiple shifts (days/times) are available • 5 days a week, 8-hour shifts (one weekend day, per week required) • Morning, Daytime, & Afternoon shift availability • Schedules will be available at time of offer Start Dates: Multiple start dates...
Nordstrom Remote * (Cedar Rapids, IA, USA)
Oct 15, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Cedar Rapids, IA, USA)
Oct 15, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Cedar Rapids, IA, USA)
Oct 15, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...
Nordstrom Remote * (Cedar Rapids, IA, USA)
Oct 15, 2021
Job DescriptionYou will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.Hours of Operation: vary by locationShifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.Training: Monday - Friday for 3 weeks (required)A day in the life...Process orders from customers via telephone calls or live chat and enter data into order entry systemProvide customers with critical product information that ensures customer satisfactionSuccessfully troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogTrack customer packagesYou own this if you have...Excellent telephone and written communication skillsThe ability to work a set schedule, with required overtime as...