Globe Life And Accident Insurance Company

  • Not Specified, Not Specified
Globe Life And Accident Insurance Company Remote * (Not Specified, Not Specified)
Sep 18, 2021
The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. The supervisor must be outgoing, a self-starter, and someone who can successfully lead and a team of representatives and is detail-oriented. As a supervisor, you will supervise a team of FT/PT QAC representatives, and maintain the highest standards of quality and quantity possible. You will motivate staff to meet their functional KPIs, as well as department goals while maintaining professional behavior and a caring demeanor. You will maintain a flow of communication with all other QAC Supervisors and Managers on all aspects of quality, payroll, operations, and any other issues/concerns, and be responsible for all aspects of the daily production environment within their designated shift. This includes, but is not limited to, daily reporting analysis and maintenance, coaching and development of individually assigned team member's performance, and...
Globe Life And Accident Insurance Company Remote * (Not Specified, Not Specified)
Sep 01, 2021
Part-Time Quality Assurance Representative The Part-Time Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Quality Assurance Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential -...
Globe Life And Accident Insurance Company Remote * (Not Specified, Not Specified)
Sep 01, 2021
About the Company About the Job Globe Life Inc. is seeking self-starters to join our team of Verification (QAC) Representatives who want to be paid based on their performance. You must be comfortable making outbound calls, working with channel partners, generating interest, qualifying prospects in order to meet department goals/Key Performance Indicators/metrics. Compensation for this position is hourly, after your 90 days of training you will then go to a pay performance system where your performance determines the additional increase in pay that you could potentially make over the hourly base rate. There is great potential! Position Duties: Comfortable with conducting outbound calls and take appropriate action with each call Ability to handle inbound and outbound telephone calls with potential customers Accurately document the information Capable of quickly gathering information from the customer and accurately recording it Benefits:...
Globe Life And Accident Insurance Company Remote * (Not Specified, Not Specified)
Sep 01, 2021
Globe Life Inc. is seeking self-starters to join our team of Part-Time Verification (QAC) Representatives who want to be paid based on their performance. You must be comfortable making outbound calls, working with channel partners, generating interest, qualifying prospects in order to meet department goals/Key Performance Indicators/metrics. Compensation for this position is hourly, after your 90 days of training you will then go to a pay performance system where your performance determines the additional increase in pay that you could potentially make over the hourly base rate. There is great potential! Position Duties: Comfortable with conducting outbound calls and take appropriate action with each call Ability to handle inbound and outbound telephone calls with potential customers Accurately document the information Capable of quickly gathering information from the customer and accurately recording it Skills: Self-motivated, with high energy and...
Globe Life And Accident Insurance Company Remote * (Not Specified, Not Specified)
Sep 01, 2021
Globe Life Inc. is seeking self-starters to join our team of Part-Time Bilingual Verification (QAC) Representatives who want to be paid based on their performance. You must be comfortable making outbound calls, working with channel partners, generating interest, qualifying prospects in order to meet department goals/Key Performance Indicators/metrics. Compensation for this position is hourly, after your 90 days of training you will then go to a pay performance system where your performance determines the additional increase in pay that you could potentially make over the hourly base rate. There is great potential! Position Duties: Comfortable with conducting outbound calls and take appropriate action with each call Ability to handle inbound and outbound telephone calls with potential customers Accurately document the information Capable of quickly gathering information from the customer and accurately recording it Skills: Self-motivated,...
Globe Life And Accident Insurance Company Remote * (Not Specified, Not Specified)
Sep 01, 2021
Globe Life Inc. is seeking self-starters to join our team of Verification (QAC) Representatives who want to be paid based on their performance. You must be comfortable making outbound calls, working with channel partners, generating interest, qualifying prospects in order to meet department goals/Key Performance Indicators/metrics. Compensation for this position is hourly, after your 90 days of training you will then go to a pay performance system where your performance determines the additional increase in pay that you could potentially make over the hourly base rate. There is great potential! Position Duties: Comfortable with conducting outbound calls and take appropriate action with each call Ability to handle inbound and outbound telephone calls with potential customers Accurately document the information Capable of quickly gathering information from the customer and accurately recording it Skills: Self-motivated, with high energy and an engaging...
Globe Life And Accident Insurance Company Remote * (Not Specified, Not Specified)
Aug 28, 2021
About the Company Actively interviewing applicants for Permanent Work From Home Customer Service Team Member positions supporting the corporate office of Globe Life! Employees at Globe Life are dedicated to their work and we are dedicated to our employees and want to give you peace of mind for your future retirement. After 5 years of working together full time, Globe Life provides a company funded pension plan for employees. On a day to day basis working remote from your home, you will still enjoy a company culture that embraces individuality, celebrates our successes, offers an attractive employee benefits package, and fosters personal development and seeks to promote internal talent. After you apply, we will schedule a web-based video interview. Some of our conversation will be about the different types of customer service roles available at Globe Life. Each customer service representative is dedicated to one focus area of our business, so you won't be bounced from one...
Globe Life And Accident Insurance Company Remote * (Not Specified, Not Specified)
Aug 28, 2021
About the Company Globe Life And Accident Insurance Company is is hiring a Customer Service Advocate (CSA) . The CSA is responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. This position is regarded as a mid-level customer service position and requires knowledge of the CSR role in addition to the duties outlined here. Through training, CSA's focus on first contact resolution and high customer satisfaction while maintaining adherence to defined operational standards set for CSA's (i.e. attendance, utilization, call quality, etc..). The Customer Service Advocate acts on behalf of Globe Life as First tier support for all customer inquiries and is required to effectively communicate and resolve each related issue....