Sutter Health

  • Salt Lake City, UT, USA
Sutter Health Remote * (Salt Lake City, UT, USA)
Sep 18, 2021
**Position Overview:**Serves as the pre-service point of contact for patients to obtain all necessary information to pre-register and financially clear patients prior to day of service delivery. Also handles non-clinical referrals and authorization coordination and unbilled account follow-up. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact by demonstrating knowledge of Sutter's Health system and service offerings.Supports the success of a high-performing shared services organization by helping to champion and drive the long-term Sutter Shared Services vision. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Participates in programs and in using tools in support of building a high performance culture via the standard Sutter Shared Services responsibilities (e.g. performance measurement, people development, customer relationship management,...
Sutter Health Remote * (Boise, ID, USA)
Sep 18, 2021
Position Overview:DISCLAIMER: This position is only available to Idaho residents. You must be living in Idaho to be considered.BASIC POSITION INFORMATIONCompany Name: Sutter HealthPosition Title: Customer Service AgentLocation: Work From Home (Idaho residents ONLY)- Pay Range: $16.00 - $17.50/hr DOE + bonusesWHAT YOU WILL BE DOINGYou will be the first point of contact in our call center answering incoming calls from patients. The majority of those phone calls will come from patients in need of assistance with the follow topics:Requests for new patient registrationScheduling routine appointmentsPrescription RefillsRequests to submit payments Setting up payment plansAnswering medical billing/insurance inquiriesGeneral InquiriesYou work as part of a team to Customer Service, Call Center Agents and Specialist to support one or more of the Sutter Share Services deliver teams (e.g Supply Chain, Payroll, Accounts Payable, Human Resources and Revenue Cycle).Over time, you participate in...
Sutter Health Remote * (Phoenix, AZ, USA)
Sep 18, 2021
DISCLAIMER: This position is for residents of Arizona ONLY. You must be living in the state of Arizona in order to be considered for this position. BASIC POSITION INFORMATION * Company Name: Sutter Health * Position Title: Customer Service Agent * Location: Work From Home (Arizona residents only) * Pay Range: $16.50 - $18.00/hr DOE bonuses WHAT YOU WILL BE DOING * You will be the first point of contact in our call center answering incoming calls from patients. The majority of those phone calls will come from patients in need of assistance with the follow topics: * Requests for new patient registration * Scheduling routine appointments * Prescription Refills * Requests to submit payments * Setting up payment plans * Answering medical billing/insurance inquiries * General Inquiries * You work as part of a team to Customer Service, Call Center Agents and Specialist to support one or more of the Sutter Share Services deliver teams (e.g Supply Chain, Payroll, Accounts Payable, Human...
Sutter Health Remote * (Idaho, USA)
Sep 16, 2021
**Position Overview:** **DISCLAIMER: This position is only available to Idaho and Utah residents. You must be living in either of those states to be considered.** **BASIC POSITION INFORMATION** - Company Name: Sutter Health - Position Title: Customer Service Agent - Location: Work From Home (Idaho & Utah Applicants ONLY) - Pay Range: $16.00 - $17.50/hr DOE + bonuses **WHAT YOU WILL BE DOING** - You will be the first point of contact in our call center answering incoming calls from patients. The majority of those phone calls will come from patients in need of assistance with the follow topics: - Requests for new patient registration - Scheduling routine appointments - Prescription Refills - Requests to submit payments - Setting up payment plans - Answering medical billing/insurance inquiries - General Inquiries - You work as part of a team to Customer Service, Call Center Agents and Specialist to support one or more of the Sutter Share Services deliver teams (e.g...
Sutter Health Remote * (Salt Lake City, UT, USA)
Sep 12, 2021
**Position Overview:** **DISCLAIMER: This position is for residents of Utah ONLY. You must be living in the state of Utah in order to be considered for this position.** **BASIC POSITION INFORMATION** - Company Name: Sutter Health - Position Title: Customer Service Agent - Location: Work From Home (Utah residents ONLY) - Pay Range: $16.00 - $17.50/hr DOE + bonuses **WHAT YOU WILL BE DOING** - You will be the first point of contact in our call center answering incoming calls from patients. The majority of those phone calls will come from patients in need of assistance with the follow topics: - Requests for new patient registration - Scheduling routine appointments - Prescription Refills - Requests to submit payments - Setting up payment plans - Answering medical billing/insurance inquiries - General Inquiries - You work as part of a team to Customer Service, Call Center Agents and Specialist to support one or more of the Sutter Share Services deliver teams (e.g Supply...