Affordable Care

  • Morrisville, NC, USA
Affordable Care Remote * (Morrisville, NC, USA)
Aug 30, 2021
**Overview** Patient Services Representatives provide best in class service by answering patient inquiries via phone and email. Candidates must successfully complete a 2-week paid training class and achieve incremental performance goals. Perfect attendance is required during training. Experience setting appointments is helpful, but not required. In addition, our culture is ideal for team players who are customer focused, self-motivated, and achievement driven. Full time employment is available and requires open availability between the hours of 7AM-8PM, Monday - Friday. Some part-time and Saturday hours available. **MUST LIVE WITHIN A 2-3 HOUR RADIUS OF RALEIGH/DURHAM, NC. **Responsibilities** + Answer inbound calls from customers and provide accurate information in a professional manner. + Respond to customer inquiries via email. + Set appointments for patients with a high level of accuracy. + Assist support staff as needed to resolve customer issues and perform database...