Staff Management

  • Indianapolis, IN, USA
Staff Management Remote * (Chicago, IL, USA)
Oct 11, 2021
With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. The Coordinator will work hand-in-hand with the Coordinators, Centralized Services Manager and the Field Office teams by providing exceptional customer service, accurate data entry and process expertise. Industry: Customer Service/Call Center. Duties: - Provide ongoing customer service and support to field office teams. • Reviewing, correcting, and verifying data via various web portals and spreadsheets. • Updating all of your work using an online database system. • Answer incoming calls from customers to answer inquiries and questions, handle complaints, troubleshoot problems and provide information. • Remain Available to take incoming calls using Interaction Client at all times while at your workstation.. • Making outbound calls in a call center environment. • Complete confidentiality when handling sensitive...
Staff Management Remote * (Chicago, IL, USA)
Oct 10, 2021
With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. Connecting people and work is our passion, and we are currently seeking a detail-oriented, multi-tasking, internet-savvy Lead Coordinator to join our team on 2nd shift. The 2nd shift Lead Coordinator will work as a member of a team and interact daily with the Centralized Services Coordinators (CSC), Centralized Services Operations Manager and field office associates, providing customer service and direction as needed. . Industry: Customer Service/Call Center. Duties: Process inbound and outbound calls as needed in a professional manner. • Create call scripts, record automated messages, and log results for call jobs. • Remain Available to take incoming calls using Interaction Client. • Answer incoming calls from customers to answer inquiries and questions, handle complaints, troubleshoot problems and provide...