Thermo Fisher Scientific Inc.

  • Waltham, MA, USA
Nov 27, 2021
Thermo Fisher Scientific Inc. Remote * (Pittsburgh, PA, USA)
Job Description We are looking for a Sr. Product Manager to support our Digital Services transformation. This is a newly created role within Instrument and Enterprise Services that reports to the Services Marketing Center of Excellence. This role will be responsible for product positioning, market/customer requirements, strategy & the commercial launch of the Asset Performance Management (APM) portfolio solutions. This product manager is responsible to drive the upstream marketing of new digital Asset Performance Management solutions consisting of pricing, forecasting, market, competitive and customer analysis as well as ongoing improvements required to manage the full lifecycle of those solutions. He/She will lead cross functionally to deliver product requirements, owns the voice of the customer/business, and will work collaboratiibely with the and technical delivery teams to establish the minimal viable product requirements that meets customer expectations and is aligned and...
Nov 26, 2021
Thermo Fisher Scientific Inc. Remote * (Parsippany-Troy Hills, NJ, USA)
Job Description We are looking for a Product Manager to support our Digital Services transformation. This product owner will lead the development priorities and commercialization of software service solutions that provide robust capabilities and ease of use. This is a newly created role within Instrument and Enterprise Services that reports into the Services Marketing Center of Excellence. This role will be responsible to support digital innovation services with special focus on the development of a customer knowledge strategy and related user experience. The product manager is responsible for the positioning and strategy of the knowledge products and services, including pricing, forecasting, and profitablilty analysis for new solutions, ongoing product improvements as well as managing the full lifecycle of those solutions. The product manager will lead cross functionally to deliver product requirements, owns voice of the customer/business, and will be expected to keep pace with...
Nov 24, 2021
Thermo Fisher Scientific Inc. Remote * (Pittsburgh, PA, USA)
Job Description We are looking for a Sr. Product Manager to support our Digital Services transformation. This is a newly created role within Instrument and Enterprise Services that reports to the Services Marketing Center of Excellence. This role will be responsible for product positioning, market/customer requirements, strategy & the commercial launch of the Predictive Analytics and Instrument Health portfolio of service solutions. This product manager is responsible to drive the upstream marketing of new Instrument Health & Predicitive service solutions consisting of pricing, forecasting, market, competitive and customer analysis as well as ongoing improvements required to manage the full lifecycle of those solutions. He/She will lead cross functionally to deliver product requirements, owns the voice of the customer/business, and will work collaboratiibely with the and technical delivery teams to establish the minimal viable product requirements that meets customer...
Nov 24, 2021
Thermo Fisher Scientific Inc. Remote * (Asheville, NC, USA)
Job Description Are you ready to work for a phenomenal company? Look no further as ThermoFisher is the leader of serving science, and we are looking for new members to join our team! Job Description : Provides post-sales support via telephone and e-mail to address technical product issues. Job Duties: * Adhere to Thermo Fisher Scientific protocols, consistencies and procedures * Provide high level of customer service to existing and any new customer base. * Contribute to service knowledge base by crafting and uploading articles (i.e. manuals, procedures, troubleshooting guides) * Demonstrate high levels of customer facing soft skills. * Interface closely with sales, service, and management to ensure customer happiness is improved. * Effectively communicates and exchanges information among team members. * Support Practical Process Improvement (PPI) methodology and participate in initiatives as required. * Responsible meeting all required department and company training goals and...
Nov 24, 2021
Thermo Fisher Scientific Inc. Remote * (Waltham, MA, USA)
Job Description The Program Manager will report to the Senior Director Program Management. The Program Manager is responsible for the oversight of customer projects related to the ReadyCheckGo product like for asymptomatic testing. They are the main point of contact for customer projects on site. The Program Manager is also required to support the project teams in resolving project & customer issues and escalate issues to leadership as required to ensure the projects progress in accordance with company goals and customer requirements. Key Responsibilities: * Serve as primary point of contact/communication for customer projects * Create and manage timeline for customer projects in accordance with the contract * Drive communications with our customers and the leadership team on all customer projects * Responsible for internal communications/discussions to drive achievement of project milestones and deliverables in accordance with customer needs * Responsible for internal...
Nov 20, 2021
Thermo Fisher Scientific Inc. Remote * (Carlsbad, CA, USA)
Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Thermo Fisher Scientific has an exciting opportunity for an experienced Patent Agent or Junior Attorney to join its Life Sciences Solutions Group. This position will report to Cell Biology IP Counsel, supporting the Cell Biology, Protein and Cell Analysis, and Sample Preparation business, with a focus on the business' instrumentation initiatives. Principal Activities and Tasks: * Engage with R&D and...