CarMax, Inc.

  • Tempe, AZ, USA
Nov 18, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! Create products that revolutionize the industry When it comes to product development, CarMax puts customers in the driver's seat. As a Product Manager you will disrupt the industry with your relentless pursuit of an exceptional customer experience and strategic use of technology. Your work will put customer needs at the heart of our process, and make the car buying and selling experience better. Thinking cross functionally, you'll work with your design and development partners to create products that allow customers to buy the vehicle they want in a way that's right for them. Innovation is at the heart of CarMax's strategy, and in this role, you are too. What you will do - Essential responsibilities * Lead a highly motivated team that discovers and develops products and services that transform the car shopping, buying and owning experience for our customers and drives...
Nov 18, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Provide an iconic customer experience Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities * Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase * Use your knowledge of the CarMax inventory to guide customers towards...
Nov 18, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Are you passionate about analytics, people and strategy? If so, we are currently seeking a Sr. Strategy Analyst to join our HR Strategy Team. This position will play a critical role helping CarMax leverage analytics and strategy to drive the HR decisions impacting our 25K+ associates and 1M+ customers. This position will play major roles on projects optimizing our current strategies and the HR strategy for transformational business initiatives. What you will do - Essential Responsibilities * Enhance analytical tools, such as models, reports, and dashboards, utilizing them to monitor performance and drive ongoing execution in HR * Develop new analytical models, data sources, and strategies to drive HR decisions * Design and analyze tests to evaluate the effectiveness of operational changes, leveraging findings to make recommendations and influence rollout...
Nov 18, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! The Sr. Product Designer is responsible for translating complex consumer and business needs into simple and elegant user experiences for CarMax's digital properties that are industry-leading and brand-defining. He/she will lead the Product Design for large and/or complex products/product groups. He/she will drive collaboration, develop solutions and make recommendations based on user research and industry best practices to translate business strategies into world class online experiences that are grounded in consumer truths. In partnership with Product, Strategy and Engineering, he/she will be progressive, efficient and highly engaged; providing creative methods of interpreting customer perspectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Create intuitive and elegant product design solutions that solve complex consumer problems and drive business results * Communicate...
Nov 18, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! The Senior Product Manager is responsible for discovering and delivering a suite of products that are valuable and usable for our customers as well as feasible to implement from a technology and business point of view. As part of the Product Management organization, you will have the opportunity to discover and create the next generation of online automotive shopping and ownership experiences - positioning CarMax as a digital best-in-class company online. PRIMARY DUTIES AND RESPONSIBILITIES: * Vision, Strategic Leadership, and Product Discovery * Serve as the ultimate voice of the customer within the Product organization * Maintain and grow a deep knowledge of the business and the stakeholder needs and constraints. * Maintain and grow a deep knowledge of the retail and automotive industries, specifically from the point of view of how technology is being applied to...
Nov 18, 2021
CarMax, Inc. Remote * (Norcross, GA, USA)
7970 - Atlanta CEC - 5707 Peachtree Parkway, Norcross, Georgia, 30092 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Assistant at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer service interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you're talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve. What you will do - Essential responsibilities * Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer * Triage incoming calls to the appropriate person or department to best assist the customer * Complete administrative tasks such as processing payments and updating...
Nov 17, 2021
CarMax, Inc. Remote * (Irving, TX, USA)
7977 - Dallas CEC - 3100 Spur 482, Irving, Texas, 75062 CarMax, the way your career should be! Provide an iconic customer experience Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities * Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase * Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet...
Nov 17, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! ABOUT THIS JOB: The Solutions Architect is responsible for designs and oversight of applications for their assigned team(s). This involves the uniformity of application implementations under their influence, proper performance of those applications, and the team's developed solutions are within enterprise direction. This position will be responsible for ensuring that software developed meets CarMax® architectural and quality expectations and requires a knowledge about all applicable business processes. The Solutions Architect works with the Enterprise Architecture team to develop standards and design patterns. This position will work with various IT teams to champion the adoption of patterns, platforms, and architectural tools. Solutions Architect provide mentorship and are asked to provide positive and developmental feedback and capitalizes on teachable moments to...
Nov 17, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Will consider Remote candidates outside of the Richmond, VA market. About this job We are currently seeking a Senior Compensation Analyst to join our growing team of rewards innovators. In this role you will consult with business and HR leaders to help guide pay decisions in a fast paced, diverse company. This position will lead and/or provide oversight to all types of compensation processes and projects, to include Merit, Annual Bonus, and Stock Administration, short-term incentive administration, and organizational structure changes. Do you love problem solving with various stakeholders in a growing company? Do you enjoy digging into data to find insights and presenting those findings with business partners? Do you enjoy knowing your work has a meaningful impact on people's livelihood? If so, Compensation is a great HR discipline for you! You will...
Nov 17, 2021
CarMax, Inc. Remote * (Kennesaw, GA, USA)
9003 - CAF Vaughn Road - 2015 Vaughn Road, Kennesaw, Georgia, 30144 CarMax, the way your career should be! About this job At CarMax Auto Finance, we put the needs of our customers and associates first, while supporting our retail division in their quest to make the car buying experience iconic. As a Senior Manager in our Fulfillment Center, you will be the cornerstone in maintaining the world class culture we enjoy by driving associate engagement and development. On the operational side of things, this role is critical in ensuring the company is providing best in class service to our customers, store locations, and vendors in various administrative/back-office functions, and that we are doing so with optimal efficiency, compliance, and accuracy. As a Fulfillment Center Senior Manager, you will spend your time: * Providing leadership to a team of exempt and non-exempt associates and effective oversight ensuring that processes are accurately executed in accordance with policies,...
Nov 17, 2021
CarMax, Inc. Remote * (Raleigh, NC, USA)
7102 - Raleigh - 8520 Glenwood Ave, Raleigh, North Carolina, 27612 CarMax, the way your career should be! Provide an iconic customer experience Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities * Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase * Use your knowledge of the CarMax inventory to guide customers towards vehicles...
Nov 17, 2021
CarMax, Inc. Remote * (Tempe, AZ, USA)
7971 - Phoenix CEC - 1515 W. 14th Street, Tempe, Arizona, 85281 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Assistant at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer service interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you're talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve. What you will do - Essential responsibilities * Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer * Triage incoming calls to the appropriate person or department to best assist the customer * Complete administrative tasks such as processing payments and updating...
Nov 17, 2021
CarMax, Inc. Remote * (Tempe, AZ, USA)
7971 - Phoenix CEC - 1515 W. 14th Street, Tempe, Arizona, 85281 CarMax, the way your career should be! Provide an iconic customer experience Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities * Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase * Use your knowledge of the CarMax inventory to guide customers towards vehicles that...
Nov 17, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! The Manager of Corporate Strategy will play a key role in defining and shaping the next wave of CarMax innovation. This role will work closely with our Customer Experience product teams - helping to create new products, test their impact, improve their functionality and ultimately build the strategy for enterprise-wide deployment. In doing so, the Manager of Corporate Strategy will work closely with Product Teams, Product Leadership, and top executives from across the company. To be successful in this role, ideal candidates will need to have strong analytical skills and strategic thinking, as well as a deep understanding of industry and competitive dynamics. This position provides a strategic thinker, possessing strong analytical and management skills, the opportunity to play a leadership role in driving the strategy that will shape the future of a Fortune...
Nov 17, 2021
CarMax, Inc. Remote * (Olathe, KS, USA)
7972 - Kansas City CEC - 17300 W. 119th Street, Olathe, Kansas, 66061 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Assistant at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer service interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you're talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve. What you will do - Essential responsibilities * Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer * Triage incoming calls to the appropriate person or department to best assist the customer * Complete administrative tasks such as processing payments and updating...
Nov 17, 2021
CarMax, Inc. Remote * (Henderson, NV, USA)
8497 - Nevada - Remote CMX - 101 N Carson St, Carson City, Nevada, 89701 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Assistant at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer service interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you're talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve. What you will do - Essential responsibilities * Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer * Triage incoming calls to the appropriate person or department to best assist the customer * Complete administrative tasks such as processing payments and...
Nov 17, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! ABOUT THIS JOB: The Solutions Architect is responsible for designs and oversight of applications for their assigned team(s). This involves the uniformity of application implementations under their influence, proper performance of those applications, and the team's developed solutions are within enterprise direction. This position will be responsible for ensuring that software developed meets CarMax® architectural and quality expectations and requires a knowledge about all applicable business processes. The Solutions Architect works with the Enterprise Architecture team to develop standards and design patterns. This position will work with various IT teams to champion the adoption of patterns, platforms, and architectural tools. Solutions Architect provide mentorship and are asked to provide positive and developmental feedback and capitalizes on teachable moments to...
Nov 17, 2021
CarMax, Inc. Remote * (Richmond, VA, USA)
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Provide an iconic customer experience Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities * Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase * Use your knowledge of the CarMax inventory to guide customers towards...
Nov 17, 2021
CarMax, Inc. Remote * (Parker, CO, USA)
7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134 CarMax, the way your career should be! Provide an iconic customer experience Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities * Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase * Use your knowledge of the CarMax inventory to guide customers towards vehicles...
Nov 17, 2021
CarMax, Inc. Remote * (Olathe, KS, USA)
7972 - Kansas City CEC - 17300 W. 119th Street, Olathe, Kansas, 66061 CarMax, the way your career should be! Provide an iconic customer experience Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities * Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase * Use your knowledge of the CarMax inventory to guide customers towards vehicles...