Trident Marketing

  • Charlotte, NC, USA
Nov 15, 2021
Trident Marketing Remote * (Charlotte, NC, USA)
ABOUT TRAVEL RESORTS OF AMERICA (TRA) TRA is a membership-based camping service with resorts located along the East coast. Travel Resorts of America offers a premier, luxury camping experience for all types of campers, whether they own an RV, a camper, a tent or are renting a cabin. Purpose The Full Time Member Service Representative is a remote position for the right candidate. The hours are M-F - 9AM to 6PM - Eastern Time. This position will Interact with our members by handling incoming calls related to reservations and general inquiries to ensure excellent customer service and member satisfaction. We offer a full benefits package including Medical, Dental, Vision, 401k, and PTO. Primary Functions * Provides the highest quality of service to all members via phone and email in accordance to established department policies and procedures * Engage with clients in a friendly and professional manner while actively listening to their concerns * Assist members with all reservation...