• Nashville, TN, USA
Nov 30, 2021
HireRight Remote * (Nashville, TN, USA)
Temporarily remote role but must be in the Nashville, TN vicinity Role Purpose: The Credit Controller I role is one of Finance's main customer facing positions. Under direct supervision, this person is responsible for receiving, conducting initial analysis, escalating (as needed), and resolving collection issues in a timely manner. The complexity, risk, and size of tasks will increase with experience and acquired job knowledge. Responsibilities: Interact with customers and internal team members in a prompt, professional, and courteous manner. Determine the root cause of a collection issue, quickly build trust with internal and external stakeholders, fully document / communicate the collection issue and solution, and validate all agreed upon resolution tasks are complete. Apply business logic to properly categorize a Collection issue and when necessary route the matter to the correct individual in a professional, friendly manner. Support other Credit Controller team...
Nov 13, 2021
HireRight Remote * (Nashville, TN, USA)
Verification's Researchers more specifically, Researchers will be ensuring a first class Customer and Candidate experience through verifying (as applicable) standard education, employment and professional qualifications components of the screening package utilizing available resources such as telephone, email, internet, etc. Other duties may also be assigned. Possible remote role depending on candidate & vicinity to HireRight offices. Duties • Ensure that duties are carried out professionally and in line with the priority to help Candidates get hired • Quickly and effectively research and verify facts provided by Candidates to ensure the screening process is completed in a timely manner • Process background reports according to current reporting guidelines and standards • Maintain in-depth working knowledge of all current guidelines • Complete escalated/rejected requests requiring further investigation • Ensure accurate and prompt turnaround on all reports • Enter achieved...