Convey Health Solutions

  • Fort Lauderdale, FL, USA
Nov 29, 2021
Convey Health Solutions Remote * (New York, NY, USA)
The Software Engineering Manager provides leadership to the engineering team comprising of Software Development Leads, Sr. Software Engineers, and Software Quality Assurance Analysts. Responsible for overall engineering delivery with best-suited architecture and design, high quality, and on time and budget. Highly technical role that shows and guides the team with examples. Directs the planning and implementation of major software projects and minor enhancements. Aligns with peers in developing common best practices and leads continuous improvement initiatives. DETAILED REQUIREMENTS AND ESSENTIAL DUTIES AND RESPONSIBILITIES In depth understanding of SDLC and Agile methodologies At least 10 years overall experience and at least 5 years in leading a software team In depth understanding of T-SQL, C#, .NET, JS, ASP.NET, SSIS, SSRS (current stack); expected to review design, code, unit testing scenarios, and QA test case coverage; attention to detail needed In depth understanding of...
Nov 29, 2021
Convey Health Solutions Remote * (Miami, FL, USA)
The Software Engineering Manager provides leadership to the engineering team comprising of Software Development Leads, Sr. Software Engineers, and Software Quality Assurance Analysts. Responsible for overall engineering delivery with best-suited architecture and design, high quality, and on time and budget. Highly technical role that shows and guides the team with examples. Directs the planning and implementation of major software projects and minor enhancements. Aligns with peers in developing common best practices and leads continuous improvement initiatives. DETAILED REQUIREMENTS AND ESSENTIAL DUTIES AND RESPONSIBILITIES In depth understanding of SDLC and Agile methodologies At least 10 years overall experience and at least 5 years in leading a software team In depth understanding of T-SQL, C#, .NET, JS, ASP.NET, SSIS, SSRS (current stack); expected to review design, code, unit testing scenarios, and QA test case coverage; attention to detail needed In depth understanding of...
Nov 29, 2021
Convey Health Solutions Remote * (Fort Lauderdale, FL, USA)
Be a part of a team that transforms customer service into Customer Care by delivering an amazing experience. As a leader at Convey you will focus on creating a culture dedicated to fostering an environment where quality and service excellence go hand in hand. Lead a team of professionals towards performance excellence across key metrics while leading strategic planning efforts & execution of daily operations. Establish call center processes that focus on continuous improvement of the customer experience with a tactical emphasis is on client SLAs, quality management, workforce planning, recruiting, coaching and training. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide strong, dynamic leadership that mentors, develops, and guides team members to increase performance of client SLAs in accordance with the organization's policies and applicable legal requirements Responsible for the administration of annual department budget driving key initiatives aimed at meeting monthly P...
Nov 28, 2021
Convey Health Solutions Remote * (Lazy Lake, FL 33305, USA)
ESSENTIAL DUTIES AND RESPONSIBILITIESAs our customers share concerns and provide us with valuable feedback, your ability to recognize and complete the steps necessary to meet their needs will leave a permanent, lasting impression of the passion you have for helping them be at their best.We make sure our customers are not alone when it comes to understanding their benefits and they will rely on you to advocate for them like you would your own family member.In addition to the keys to success identified above that you will bring with you to the team, you will need to demonstrate the following abilities: Update account information such as billing options and changes of address or phone numbers. Research premium billing discrepancies and prescription claims processed. Educate beneficiaries on how the plan works, including benefits, cost sharing, and levels of coverage. Submit mail requests for beneficiaries such as ID cards and formularies. Look up medicines on the formulary to verify if...
Nov 26, 2021
Convey Health Solutions Remote * (Fort Lauderdale, FL, USA)
ESSENTIAL DUTIES AND RESPONSIBILITIES As our customers share concerns and provide us with valuable feedback, your ability to recognize and complete the steps necessary to meet their needs will leave a permanent, lasting impression of the passion you have for helping them be at their best. We make sure our customers are not alone when it comes to understanding their benefits and they will rely on you to advocate for them like you would your own family member. In addition to the keys to success identified above that you will bring with you to the team, you will need to demonstrate the following abilities: Update account information such as billing options and changes of address or phone numbers. Research premium billing discrepancies and prescription claims processed. Educate beneficiaries on how the plan works, including benefits, cost sharing, and levels of coverage. Submit mail requests for beneficiaries such as ID cards and formularies. Look up medicines on the...
Nov 24, 2021
Convey Health Solutions Remote * (Yuma, AZ, USA)
Great Facts! Computer and Accessories Provided Generous Bonus Opportunity Compensation $13.50 hourly base salary PLUS Monthly Incentive Bonus of up to 15% of base pay. We at Convey Health Solutions focus on building specific technologies and services that can uniquely meet the needs of government-sponsored health plans. We provide member management solutions for the rapidly changing healthcare world. We are seeking Customer Service Representatives to join our call center member services operations team. In these positions, we are recruiting talented individuals that are looking to join a fast paced, growing and professional organization. How you will assist our customers: Process requests for Over the Counter (OTC) items received from health plan members via mail or phone call Update account information such as billing options and changes of address or phone numbers Answer questions pertaining to mailings sent out by the company periodically Make concise and detailed...
Nov 16, 2021
Convey Health Solutions Remote * (De Soto, KS, USA)
Great Facts! Computer and Accessories Provided Generous Bonus Opportunity Compensation $13.00 hourly base salary PLUS Monthly Incentive Bonus of up to 15% of base pay. We at Convey Health Solutions focus on building specific technologies and services that can uniquely meet the needs of government-sponsored health plans. We provide member management solutions for the rapidly changing healthcare world. We are seeking Customer Service Representatives to join our call center member services operations team. In these positions, we are recruiting talented individuals that are looking to join a fast paced, growing and professional organization. How you will assist our customers: Process requests for Over the Counter (OTC) items received from health plan members via mail or phone call Update account information such as billing options and changes of address or phone numbers Answer questions pertaining to mailings sent out by the company periodically Make concise and detailed...
Nov 16, 2021
Convey Health Solutions Remote * (Port St. Lucie, FL, USA)
Great Facts! Computer and Accessories Provided Generous Bonus Opportunity Compensation $13.00 hourly base salary PLUS Monthly Incentive Bonus of up to 15% of base pay. We at Convey Health Solutions focus on building specific technologies and services that can uniquely meet the needs of government-sponsored health plans. We provide member management solutions for the rapidly changing healthcare world. We are seeking Customer Service Representatives to join our call center member services operations team. In these positions, we are recruiting talented individuals that are looking to join a fast paced, growing and professional organization. How you will assist our customers: Process requests for Over the Counter (OTC) items received from health plan members via mail or phone call Update account information such as billing options and changes of address or phone numbers Answer questions pertaining to mailings sent out by the company periodically Make concise and detailed...