• Raleigh, NC, USA
Nov 25, 2021
WorkSmart Remote * (Charlotte, NC, USA)
We're looking for an IT professional who will thrive in supporting a variety of corporate clients and their users. This position is in our Durham-based support center, and will provide support to our clients remotely (over the phone or using various remote support tools). You'll join a team of 8 other support center representatives in delivering outstanding support to our clients and users. Mainly operating in Windows environments, most of our clients are small businesses with little or no IT expertise in-house. We're not just looking for the best technical skills, we're also looking for folks who interact well with users - whether they're administrative staff or the business owner. We're looking for folks who have at least: 2 years supporting Windows servers 3 years providing end-user support (OS, Office, Printing & Scanning, Mobile Devices, etc.) 1-year managing network equipment (firewalls, routers, switches, etc.) A+ Certification (or similar certification /...