CAR CarMax Auto Superstores

  • Richmond, VA, USA
Nov 29, 2021
CAR CarMax Auto Superstores Remote * (Richmond, VA, USA)
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! Provide an iconic customer experienceEnsuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.Now offering a $3,500 Sign-On Bonus* (Only candidates external to CarMax who are hired will qualify to receive the sign-on bonus.)This is a work from home opportunity due to the current worldwide pandemic. Candidates must live in the greater Richmond...
Nov 25, 2021
CAR CarMax Auto Superstores Remote * (Richmond, VA, USA)
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Assistant at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer service interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you're talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve. What you will do - Essential responsibilities Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer Triage incoming calls to the appropriate person or department to best assist the customer Complete administrative tasks such as processing payments and...
Nov 21, 2021
CAR CarMax Auto Superstores Remote * (Kansas City, KS, USA)
7972 - Kansas City CEC - 17300 W. 119th Street, Olathe, Kansas, 66061 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Assistant at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer service interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you're talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve. What you will do - Essential responsibilities Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer Triage incoming calls to the appropriate person or department to best assist the customer Complete administrative tasks such as processing payments and...