Faneuil

  • Scottsbluff, NE 69361, USA
Nov 21, 2021
Faneuil Remote * (Hampton, VA, USA)
Faneuil is hiring Bilingual Customer Service Representatives to work from home in Virginia! Spanish/English Bilingual Customer Service Representatives will handle inbound inquiries related to utility account questions, issues, billing and payments. Successful candidates must be fluent in Spanish and English. You must reside in the state of Virginia to qualify for this position Position details: Position: Customer Service Representative Location: remote/work from home in Virginia! Rate of pay: $16.50/hou r Training Schedule: 6 weeks, Monday-Friday, 8:00am-5:00pm Eastern Time Production Schedule: Full-time, 40 hours per week, Monday-Friday; a shift between the hours of 7:00am-7:00pm Eastern Time Computer equipment: provided by Faneuil This is a full-time, regular status position with benefits! Benefits include: Medical insurance Dental insurance Vision insurance Telemedicine - Access to board certified doctors 24/7/365 via phone or video...
Nov 21, 2021
Faneuil Remote * (Virginia, USA)
Faneuil is hiring Bilingual Customer Service Representatives to work from home in Virginia! Spanish/English Bilingual Customer Service Representatives will handle inbound inquiries related to utility account questions, issues, billing and payments. Successful candidates must be fluent in Spanish and English. You must reside in the state of Virginia to qualify for this position Position details: Position: Customer Service Representative Location: remote/work from home in Virginia! Rate of pay: $16.50/hou r Training Schedule: 6 weeks, Monday-Friday, 8:00am-5:00pm Eastern Time Production Schedule: Full-time, 40 hours per week, Monday-Friday; a shift between the hours of 7:00am-7:00pm Eastern Time Computer equipment: provided by Faneuil This is a full-time, regular status position with benefits! Benefits include: Medical insurance Dental insurance Vision insurance Telemedicine - Access to board certified doctors 24/7/365 via phone or video...
Nov 21, 2021
Faneuil Remote * (Lexington, KY, USA)
Faneuil is hiring Bilingual Customer Service Representatives to work from home in Kentucky! Spanish/English Bilingual Customer Service Representatives will handle inbound inquiries related to utility account questions, issues, billing and payments. Successful candidates must be fluent in Spanish and English. You must reside in the state of Kentucky to qualify for this position Position details: Position: Customer Service Representative Location: remote/work from home in Kentucky! Rate of pay: $16.50/hou r Training Schedule: 6 weeks, Monday-Friday, 8:00am-5:00pm Eastern Time Production Schedule: Full-time, 40 hours per week, Monday-Friday; a shift between the hours of 7:00am-7:00pm Eastern Time Computer equipment: provided by Faneuil This is a full-time, regular status position with benefits! Benefits include: Medical insurance Dental insurance Vision insurance Telemedicine - Access to board certified doctors 24/7/365 via phone or video...
Nov 15, 2021
Faneuil Remote * (St. Louis, MO, USA)
FANEUIL IS HIRING DYNAMIC CALL CENTER REPRESENTATIVES Candidates have the option to work Onsite or Remotely. Hours: Monday - Friday 8:00 AM - 5:00 PM Hourly Wage: Remote: $13.50/HR - Onsite: $15.00 The Customer Service Representative will: * Respond to various customers billing and service related inquiries via telephone and in writing * Enroll new customers, offering appropriate products and services * Offer new products and services to existing customers * Utilize various Faneuil and client software packages * Ensure Customer Satisfaction & First Call Resolution Job Description: * Handle customer and retailer inquiries * Process order inquiry calls, initiate service orders and provide service order status updates * Process billing calls; investigate meter read and other inquiries relating to billing accuracy or payment * Process customer move-ins, adds and transfers * Processes correspondence and update customer accounts. May compose written correspondence to resolve...
Nov 11, 2021
Faneuil Remote * (Scottsbluff, NE 69361, USA)
Faneuil is hiring Customer Service Representatives to work from home! Customer Service Representatives will handle inbound inquiries related to utility account questions, issues, billing and payments. * At this time we are NOT able to hire in the following states: Alaska, Hawaii, Mississippi, New Hampshire, Oregon, Rhode Island, Vermont & the Virgin Islands. * Respond to various customers billing and service related inquiries via telephone and in writing * Enroll new customers, offering appropriate products and services * Offer new products and services to existing customers * Process payments for current or outstanding balances * Collect outstanding balances and/or negotiate appropriate payment arrangements * Utilize various Faneuil and client software packages * Ensure Customer Satisfaction & First Call Resolution * High school diploma or equivalent required * Computer proficiency including strong Microsoft Office skills and multitasking abilities * Performance focused...