Accredo Health Group Inc

  • Warrendale, PA, USA
Dec 07, 2021
Accredo Health Group Inc Remote * (Orlando, FL, USA)
Customer Service Advocate - Patient Care Have you heard? Express Scripts is now part of Cigna. Together, we've got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that's only the beginning. Read on to learn more about working with us. Transform healthcare and contribute to our industry-leading organization as a Patient Care Advocate . Our Patient Care Advocates are dedicated team members who excel at customer service, helping us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy. Here's a little more on how you'll make a difference: Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from...
Dec 01, 2021
Accredo Health Group Inc Remote * (Memphis, TN, USA)
Job Description Summary Delivers specific delegated Enrollment/Billing tasks assigned by a supervisor. Provides financial related support for banking and/or billing related functions to new and/or existing accounts. Sets up, manages, reconciles, processes, and/or balances bank and/or customer accounts. Researches problems and negotiates with internal/external customers, banks, vendors, and/or partners to resolve moderately complex issues. Creates, analyzes, and responds to standard and/or non-standard reports. Bills and/or collects outstanding/delinquent payments or issues payments. Researches and identifies trends and develops and implements methods to improve results. May support larger markets and/or National Accounts. Completes day-to-day Enrollment/Billing tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from...
Dec 01, 2021
Accredo Health Group Inc Remote * (Memphis, TN, USA)
$2000 Sign-On Bonus $500 paid out after 45 days of hire $500 paid out after 90 days of hire $1000 paid out after 9 months of hire Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively. Help us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time. Ensure patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately. What You Should Have: High School Diploma / GED required 1 year of relevant experience General PC knowledge including Microsoft Office Excellent communication skills (verbal and written) What you'll love about working here: Fun, friendly, and unique culture - Bring your whole self to work every day!...
Nov 25, 2021
Accredo Health Group Inc Remote * (Tempe, AZ, USA)
Have you heard? Express Scripts is now part of Cigna. Together, we've got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that's only the beginning. Read on to learn more about working with us. Transform healthcare and contribute to our industry-leading organization as a Patient Care Advocate . Our Patient Care Advocates are dedicated team members who excel at customer service, helping us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy. Here's a little more on how you'll make a difference: Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively....
Nov 25, 2021
Accredo Health Group Inc Remote * (PO Box 60173, Philadelphia, PA 19102, USA)
$2000 Sign-On Bonus $500 paid out after 45 days of hire $500 paid out after 90 days of hire $1000 paid out after 9 months of hire Customer Service Advocate - Patient Care Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively. Help us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time. Ensure patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately. What You Should Have: High School Diploma / GED required 1 year of relevant experience General PC knowledge including Microsoft Office Excellent communication skills (verbal and written) What you'll love about working here: Fun, friendly, and unique culture -...
Nov 25, 2021
Accredo Health Group Inc Remote * (PO Box 60173, Philadelphia, PA 19102, USA)
$2000 Sign-On Bonus $500 paid out after 45 days of hire $500 paid out after 90 days of hire $1000 paid out after 9 months of hire Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively. Help us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time. Ensure patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately. What You Should Have: High School Diploma / GED required 1 year of relevant experience General PC knowledge including Microsoft Office Excellent communication skills (verbal and written) What you'll love about working here: Fun, friendly, and unique culture - Bring your whole self to work every day!...
Nov 25, 2021
Accredo Health Group Inc Remote * (PO Box 60173, Philadelphia, PA 19102, USA)
Work from home Have you heard? Express Scripts is now part of Cigna. Together, we've got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that's only the beginning. Read on to learn more about working with us. While working from home, you will transform healthcare and contribute to our industry-leading organization as a Customer Service Representative. Our Customer Service Representatives are dedicated team members who excel at customer service, helping us elevate our Patient Care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy. Here's a little more on how you'll make a difference: Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your...