Rackspace

  • San Antonio, TX, USA
Nov 28, 2021
Rackspace Remote * (San Antonio, TX, USA)
Specializes in owning the customer relationship with a focus on growing existing customer spend and footprint, understanding customer issues and facilitating resolution, and ensuring customer retention and positive experience. Owns the client relationship for all growth and delivery for assigned customer base. Partners with customers and internal resources to address critical priorities. Develops deep relationships based on understanding customer business needs and strategy to act as a true partner for creating and servicing IT infrastructure solutions. Leverages subject matter experts to provide and support product solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Key Responsibilities Guides customer satisfaction, account retention and growth by collaborating with clients and internal teams. Develops strong relationships with executives and influencers to expand and implement effective,...
Nov 22, 2021
Rackspace Remote * (San Antonio, TX, USA)
POSITION SUMMARY: The Senior Solution Architect - Government Services is a Subject Matter Expert encompassing the breadth and depth of technical knowledge required to sell Rackspace's industry leading, security and compliance-focused government cloud services. Applies a highly advanced knowledge of solutioning principles to a variety of sales opportunities with high MRR potential. Maintains thorough knowledge across Rackspace cloud and security portfolio with deep understanding within government section of the portfolio. Works in close collaboration with other members of the government sales teams to design technical solutions for specific opportunities, develop account strategies, uncover additional business opportunities, and drive expansion of the Rackspace Government Solutions organization. Defines and designs customer cloud environments and articulates the value of FedRAMP compliance and cloud product offerings based on DevSecOps principles and hyper-scale cloud...
Nov 21, 2021
Rackspace Remote * (PO Box 60173, Philadelphia, PA 19102, USA)
Specializes in owning the customer relationship with a focus on growing existing customer spend and footprint, understanding customer issues and facilitating resolution, and ensuring customer retention and a positive experience. Owns the client relationship for all growth and delivery for the assigned customer base. Partners with customers and internal resources to address critical priorities. Develops deep relationships based on understanding customer business needs and strategy to act as a true partner for creating and servicing IT infrastructure solutions. Leverages subject matter experts to provide and support product solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Responsibilities Requires working knowledge and experience in own job discipline and broadens capabilities. Continues to build knowledge of the company, processes, and customers. Performs a range of assignments related...