Ensemble RCM LLC

  • Cincinnati, OH, USA
Nov 24, 2021
Ensemble RCM LLC Remote * (Cincinnati, OH, USA)
Thank you for considering a career at Ensemble Health Partners! Job Description Job Summary: Performs all customer service and collection duties that occur in Revenue Cycle with knowledge of all areas of Patient Financial Services. Essential Job Functions: The Specialist of Customer Service performs all customer service and collection activities across the Revenue Cycle. Job duties include, but are not limited to, answering patient questions regarding statements, posting guarantor payments, setting up payment plans within our policies, researching and resolving issues with accounts that have been identified by patients, reaching out to appropriate departments to resolve any requests made by patients connecting patients with financial counseling department for charity screening, communicating patient balances, meeting collection goals as set by department, and providing excellent customer service for all of our patients. Must have knowledge of all areas of the Revenue Cycle....