Ascendo Resources

  • New York, NY, USA
Nov 30, 2021
Ascendo Resources Remote * (Cranberry Twp, PA, USA)
Are you looking to excel in your next career? Are you a game changer? Do you enjoy research and customer service? If you do, this opportunity is for you! As a Provider Services Advocate you will be responding to telephone inquiries to the Dr. Offices and Hospitals, who are currently authorized to work with Medicare Part A and B patients. This is a full-time remote position Fully benefited position with some benefits starting day one of employment Company offers Medical/Dental/Vision (100% paid for employee) Tuition Assistance Program (TAP) 401K Employee Assistance Program (EAP) Employee Incentive Program (EIP) Paid Time Off (PTO) Advancement Opportunities Training is critical -It comes with8 weeks of fully paid virtual training (Training hours will be between M-F 8:00 am 4 pm, EST) Working hours after the training are: M-F 930AM - 6PM EST 500.00 BONUS at 6, 12, and $1000 at 18 months The Federal Government and the Centers for Medicare & Medicaid Services (CMS) require all...
Nov 30, 2021
Ascendo Resources Remote * (Baltimore, MD, USA)
We are looking to bring on personable and energetic Customer Service Representatives to help provide client support on a remote basis. The ideal applicant is positive, energetic, driven, and interested in working in the field of healthcare customer service. Job Duties: Engage in dialogue with customers using a customer-friendly tone even when challenged with overly aggressive customers. Respond to each customer's need and request and ensure each customer encounter is positive and productive. Draft clear, concise, and accurate responses to written inquiries. Provide coaching and/or feedback to internal customers. Review claims processing systems to identify specific claim edits and audits applied on claims. Review debt recovery systems and analyze data to determine reasons for overpayments. Benefits: Fully Remote Pay bump January first, annual salary increase, and great bonus structure 2-month intensive training program Free individual health, dental, and...
Nov 23, 2021
Ascendo Resources Remote * (Jacksonville, FL, USA)
We're looking for an awesome Customer Service Rep who wants to join a growing company in Jacksonville, FL! Fully Remote Pay: $15/hour Hours: 8am-4:30pm and after training hours will be 10am-6pm Schedule: Monday- Friday, No weekends! Job Requirements: Responsibilities: Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills: Proven customer support experience or experience as a client service representative Strong phone contact handling...
Nov 20, 2021
Ascendo Resources Remote * (Camden, MS 39045, USA)
We are looking for an Entry Level Audit Associate to join accounting team and assist with the drafting and filing of financial audits. In this role, you will be required to plan and direct financial audits, prepare budgets, draft financial statements, and create internal auditing systems and procedures. Responsibilities: Serves the needs of the client by planning and performing audits, reviews, and compilations, in addition to any other related client needs Coordinates with the Manager, Senior Manager, or Partner on all phases of the engagement, including execution of the engagement letter, communications with the client, staffing requirements, job planning, and scheduling Exercises independent thinking skills by making decisions related to engagements to include assessment of engagement risks, determining which procedures to perform to arrive at a desired level of assurance, and evaluating evidence Evaluates the client's system of internal control, and conducts the...
Nov 20, 2021
Ascendo Resources Remote * (Camden, MS 39045, USA)
Call Center Supervisor Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Addressing Payroll and Human Resources issues Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with other supervisors and management team members to support agents and maximize customer satisfaction. Call Center Supervisor Requirements: High school diploma or equivalent, but more education, especially in management, is preferred. Call...
Nov 14, 2021
Ascendo Resources Remote * (Maplesville, AL, USA)
We are looking for an Entry Level Audit Associate to join accounting team and assist with the drafting and filing of financial audits. In this role, you will be required to plan and direct financial audits, prepare budgets, draft financial statements, and create internal auditing systems and procedures. Responsibilities: Serves the needs of the client by planning and performing audits, reviews, and compilations, in addition to any other related client needs Coordinates with the Manager, Senior Manager, or Partner on all phases of the engagement, including execution of the engagement letter, communications with the client, staffing requirements, job planning, and scheduling Exercises independent thinking skills by making decisions related to engagements to include assessment of engagement risks, determining which procedures to perform to arrive at a desired level of assurance, and evaluating evidence Evaluates the client's system of internal control, and conducts the...