Tential
  • Beltsville, MD, USA
May 28, 2022  
OVERVIEW OF POSITION: Responsible for acting as a patient advocate to help resolve patient issues pertaining to claims, benefits referrals, physicians and access. Assists with patient education and ensures that required services are delivered to patients. Serves as a liaison between the patient and other department sites. Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and/or document patient issues. ESSENTIAL FUNCTIONS: Consistently exhibits behavior and communication skills that demonstrate a commitment to superior customer service, including quality, care and concern with each and every internal and external customer. Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate. Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and/or document...
Tential Remote * (Torrance, CA, USA)