Seasonal Opportunity (Potential for Temp to Perm) Non-Sales Position and Paid Training Convey Health Solutions manages a myriad of administrative needs to make it easier for health plans to operate and provide valuable experiences for their members. How so? We focus on building specific technologies and services that uniquely meet the needs of government-sponsored health plans. As a Universal Licensed Agent you have the opportunity to provide premier support of all incoming enrollment, disenrollment, and member services requests from customers interested in Medicare Prescription Benefit Plans (Part D). No cold calling!! In addition, you will be a part of a team that transforms customer service into Customer Care by delivering an amazing experience. Primary Responsibilities: * Ensure proper processing of incoming, enrollment/disenrollment requests and all other member correspondence as it pertains to CHS/CMS compliance; proactively communicate findings. * Assist beneficiaries with a...

Job Description Seasonal Opportunity (Potential for Temp to Perm) Non-Sales Position and Paid Training Convey Health Solutions manages a myriad of administrative needs to make it easier for health plans to operate and provide valuable experiences for their members. How so? We focus on building specific technologies and services that uniquely meet the needs of government-sponsored health plans. As a Universal Licensed Agent you have the opportunity to provide premier support of all incoming enrollment, disenrollment, and member services requests from customers interested in Medicare Prescription Benefit Plans (Part D). No cold calling!! In addition, you will be a part of a team that transforms customer service into Customer Care by delivering an amazing experience. Primary Responsibilities: Ensure proper processing of incoming, enrollment/disenrollment requests and all other member correspondence as it pertains to CHS/CMS compliance; proactively communicate findings. Assist...

Job Description Seasonal Opportunity (Potential for Temp to Perm) Non-Sales Position and Paid Training Convey Health Solutions manages a myriad of administrative needs to make it easier for health plans to operate and provide valuable experiences for their members. How so? We focus on building specific technologies and services that uniquely meet the needs of government-sponsored health plans. As a Universal Licensed Agent you have the opportunity to provide premier support of all incoming enrollment, disenrollment, and member services requests from customers interested in Medicare Prescription Benefit Plans (Part D). No cold calling!! In addition, you will be a part of a team that transforms customer service into Customer Care by delivering an amazing experience. Primary Responsibilities: Ensure proper processing of incoming, enrollment/disenrollment requests and all other member correspondence as it pertains to CHS/CMS compliance; proactively communicate findings. Assist...

As a Member Services Advocate you will be a part of a team that transforms customer service into Customer Care by delivering an amazing experience. You will assist beneficiaries with a wide range of critical services, which include but not limited to updating account information, providing plan information, resolving issues with utilization of the plan. Qualified candidates will have a strong desire to help people with strong customer care skills, attention to detail, and highly organized. ESSENTIAL DUTIES AND RESPONSIBILITIES As our customers share concerns and provide us with valuable feedback, your ability to recognize and complete the steps necessary to meet their needs will leave a permanent, lasting impression of the passion you have for helping them be at their best. We make sure our customers are not alone when it comes to understanding their benefits and they will rely on you to advocate for them like you would your own family member. In addition to the keys to success...

WORK FROM HOME Full Time - Immediate Opportunity Great Facts! * Virtual & Onsite Interviews * Computer and Accessories Provided * Benefits and 401k Matching * Generous Bonus Opportunity We at Convey Health Solutions focus on building specific technologies and services that can uniquely meet the needs of government-sponsored health plans. We provide member management solutions for the rapidly changing healthcare world. We are seeking Customer Service Representatives to join our call center member services operations team. In these positions, we are recruiting talented individuals that are looking to join a fast paced, growing and professional organization. How you will assist our customers: * Process requests for Over the Counter (OTC) items received from health plan members via mail or phone call * Update account information such as billing options and changes of address or phone numbers * Answer questions pertaining to mailings sent out by the company periodically * Make...

Convey Health Solutions is seeking Customer Service Representatives to join our Call Center Member Operations Team. We are recruiting talented individuals that are looking to join a fast-paced and exciting organization. Responsibilities:Update account information such as billing options and changes of address or phone numbersAnswer questions pertaining to mailings sent out by the company periodicallyMake concise and detailed notations as it pertains to member recordsSubmit mail requests for beneficiaries such as ID cardsEducate beneficiaries on how the plan works, including benefits, cost sharing, and levels of coverageResearch premium billing discrepancies and prescription claims processed Job Description:6 months customer service experience is preferredHigh school diploma or equivalentHealthcare and/or pharmacy industry experience a plusGood communications skillsGood computer skillsAbility to multitaskBilingual (Spanish) a plus WHO WE ARE Convey Health Solutions manages a myriad...

WORK FROM HOME Full Time - Immediate Opportunity Great Facts! * Virtual & Onsite Interviews * Computer and Accessories Provided * Benefits and 401k Matching * Generous Bonus Opportunity We at Convey Health Solutions focus on building specific technologies and services that can uniquely meet the needs of government-sponsored health plans. We provide member management solutions for the rapidly changing healthcare world. We are seeking Customer Service Representatives to join our call center member services operations team. In these positions, we are recruiting talented individuals that are looking to join a fast paced, growing and professional organization. How you will assist our customers: * Process requests for Over the Counter (OTC) items received from health plan members via mail or phone call * Update account information such as billing options and changes of address or phone numbers * Answer questions pertaining to mailings sent out by the company periodically * Make...