Description About Agero Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers . You can learn more about the company at www.agero.com or read why we were voted by Forbes as one of the best places to work here ! About the Role Handles complete cases of customer service inquiries and problems associated with the servicing the company's consumer services client base. Answers all customer sales and campaign-related inquiries, including customer problems and/or complaints requiring interpretation, investigation and follow-up. Ensures early intervention and resolution where possible to dealers, field, and consumers. Cultivates and maintains ongoing customer and client relationships. Determines when cases are forwarded/escalated for handling with the involvement of dealers and client field and...

About Agero Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. You can learn more about the company at or read why we were voted by Forbes as one of the best places to work here! About the Role Responds to inbound contacts via phone, chat, and SMS from existing and prospective customers. This position is the first line of contact and is responsible for leaving a customer with the very best impression of Electrify America. Delivering exceptional experiences and focusing on creating long term customers is a priority. Answers all basic and routine customer contacts and utilizes computer applications to provide professional service. Agents (soon to be you!) that excel in this role possess Empathy, listening skills, and a courteous attitude to focus on providing quality customer service....

DescriptionAbout AgeroWherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. You can learn more about the company at www.agero.com or read why we were voted by Forbes as one of the best places to work here!About the RoleIn this role, you are trained to answer inbound phone calls from stranded motorists and dispatch our contracted providers to come to the rescue. You secure services such as towing, lockout, tire changes, fuel delivery, and electric vehicle charging. You verify the customer's safety throughout the call, verify their roadside coverage, and current location so you can send help.Agents (soon to be you!) that excel in this role possessA PASSION for providing outstanding assistance to their customers via inbound phone callsAn EMPATHETIC nature with excellent communication skillsA...