Over the past three decades we’ve built an unrivaled culture and our unique, people-focused approach yields competitive advantage for our clients and rewarding careers for our contractors. Today we serve virtually every major industry, and we’ve placed exceptional people in hundreds of thousands of roles and positions. Everything we do is grounded in our guiding principles to build and nurture quality relationships that allow us to place quality people in quality jobs.
Work from home! Equipment provided, but must have high speed internet. $15/hr. Responsibilities: - Will be handling about 50-80 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts. - This person will be responsible for handling inbound calls pertaining to mortgage questions. - Will receive questions from borrowers, insurance agents and financial institutions. - When they are not taking calls on the mortgage line, they will be taking calls on the insurance lines. - The candidates will be cross trained to handle all calls eventually. - The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. - The CSR must be able to multi-task between various systems to research and document the phone calls. - The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. - Problem solving and problem...
Sep 18, 2020
Work from home! Equipment provided, but must have high speed internet. $15/hr. Responsibilities: - Will be handling about 50-80 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts. - This person will be responsible for handling inbound calls pertaining to mortgage questions. - Will receive questions from borrowers, insurance agents and financial institutions. - When they are not taking calls on the mortgage line, they will be taking calls on the insurance lines. - The candidates will be cross trained to handle all calls eventually. - The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. - The CSR must be able to multi-task between various systems to research and document the phone calls. - The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. - Problem solving and problem...
*Work is Remote* As a Customer Success Representative, you are a part of an amazing team that helps make roadside breakdowns easier for customers in times of need. We'll rely on you to actively listen to our customers' situations, needs, and provide empathy and reassurance during high-stress situations. We are looking for customer success experts who will provide the human connection to our customers, partners, and service providers and provide a world-class, customer experience. You must exhibit a high sense of urgency and work well under pressure. You are a curious investigator who is not afraid of a challenge and is driven to provide their best work. You are ready to adapt to any change and eager to learn and face the unknown. Day-to-Day Strong sense of urgency handling a high volume amount of inbound and occasionally outbound calls Utilize CRM technology to create new customer service requests Practice exceptional communication by communicating effectively via phone,...
Sep 18, 2020
*Work is Remote* As a Customer Success Representative, you are a part of an amazing team that helps make roadside breakdowns easier for customers in times of need. We'll rely on you to actively listen to our customers' situations, needs, and provide empathy and reassurance during high-stress situations. We are looking for customer success experts who will provide the human connection to our customers, partners, and service providers and provide a world-class, customer experience. You must exhibit a high sense of urgency and work well under pressure. You are a curious investigator who is not afraid of a challenge and is driven to provide their best work. You are ready to adapt to any change and eager to learn and face the unknown. Day-to-Day Strong sense of urgency handling a high volume amount of inbound and occasionally outbound calls Utilize CRM technology to create new customer service requests Practice exceptional communication by communicating effectively via phone,...
Working directly on the mortgage team- the Mortgage Processor will posses 5 + years of Mortgage processing Experience and will be supporting various projects within this team. **Serves as a lead for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters. **Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients. **Participates in processing update to client accounts and company records to ensure they are managed correctly and in a timely manner. **Provides support to business and technology managers. Handles complex client inquiries and requests. **Identifies, investigates and resolves escalated and/or complex problems in client accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk...
Sep 18, 2020
Working directly on the mortgage team- the Mortgage Processor will posses 5 + years of Mortgage processing Experience and will be supporting various projects within this team. **Serves as a lead for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters. **Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients. **Participates in processing update to client accounts and company records to ensure they are managed correctly and in a timely manner. **Provides support to business and technology managers. Handles complex client inquiries and requests. **Identifies, investigates and resolves escalated and/or complex problems in client accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk...
Work from home for the foreseeable future - plans to return to the office after COVID This client is a 3rd party benefits administrator. This team supports their medical benefits, so clients reach out to them to handle questions from their employees around what benefits are offered. They essentially act as the company's "Benefits Department" Job Responsibilities: -Answer incoming calls from members to resolve issues, answer product inquiries and program questions, handle complaints, troubleshoot problems and provide information -Maintain a solid working knowledge of all company services and solutions. -Tactically support member relationship by providing further insights into specific offerings as it relates to the client -Understand client business rules and communicate changes to members as necessary -Address and resolve members concerns in the best interest of the Company and the client Qualifications: - 1-2 yrs. customer service (prefers inbound, prefers...
Sep 18, 2020
Work from home for the foreseeable future - plans to return to the office after COVID This client is a 3rd party benefits administrator. This team supports their medical benefits, so clients reach out to them to handle questions from their employees around what benefits are offered. They essentially act as the company's "Benefits Department" Job Responsibilities: -Answer incoming calls from members to resolve issues, answer product inquiries and program questions, handle complaints, troubleshoot problems and provide information -Maintain a solid working knowledge of all company services and solutions. -Tactically support member relationship by providing further insights into specific offerings as it relates to the client -Understand client business rules and communicate changes to members as necessary -Address and resolve members concerns in the best interest of the Company and the client Qualifications: - 1-2 yrs. customer service (prefers inbound, prefers...
We improve patient's lives by delivering innovative home health solutions that produce better outcomes and reduce overall costs.This company is committed to making the home the center of patient care. We have more than 20 years of experience working with payers and providers to create programs that improve quality and lower costs by allowing patients to heal or age where they want to be: at home. We currently manage care for 26 million members through over 8,000 provider locations. Through advanced analytics, we determine the appropriate site for post-acute care, and provide support and coordination for patients and their families throughout care transitions, including to and from Skilled Nursing Facilities (SNFs) and through Home Health, Home DME, Home Infusion, and Home Sleep services. REQUIREMENTS: 1+ year of recent Customer service or Sales experience in an office or over the phone setting. 1+ year of experience in a sales environment highly preferred for this role....
Sep 18, 2020
We improve patient's lives by delivering innovative home health solutions that produce better outcomes and reduce overall costs.This company is committed to making the home the center of patient care. We have more than 20 years of experience working with payers and providers to create programs that improve quality and lower costs by allowing patients to heal or age where they want to be: at home. We currently manage care for 26 million members through over 8,000 provider locations. Through advanced analytics, we determine the appropriate site for post-acute care, and provide support and coordination for patients and their families throughout care transitions, including to and from Skilled Nursing Facilities (SNFs) and through Home Health, Home DME, Home Infusion, and Home Sleep services. REQUIREMENTS: 1+ year of recent Customer service or Sales experience in an office or over the phone setting. 1+ year of experience in a sales environment highly preferred for this role....
****Looking for 20 remote Customer Service Reps**** [Equipment provided] Home-based position that ensures the delivery of excellent customer service through fast and accurate processing of requests, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, order placement, customer complaints, etc. Builds and Maintains solid customer relationships by handling questions and concerns with speed and professionalism PRIMARY RESPONSIBILITIES 1. Manage a high volume (+/- 75 day) of inbound contacts (primarily phone calls) in a timely manner. 2. Support all customer communication channels (i.e. phone, voicemail, email, SMS, chat) 3. Process orders for customers using the Customer Relationship Management (CRM) tool Shift : must have open availability M-Sun 10/12 start date Pay: 13/hour Must haves: high school Diploma/GED High Speed internet [must take speed test of...
Sep 18, 2020
****Looking for 20 remote Customer Service Reps**** [Equipment provided] Home-based position that ensures the delivery of excellent customer service through fast and accurate processing of requests, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, order placement, customer complaints, etc. Builds and Maintains solid customer relationships by handling questions and concerns with speed and professionalism PRIMARY RESPONSIBILITIES 1. Manage a high volume (+/- 75 day) of inbound contacts (primarily phone calls) in a timely manner. 2. Support all customer communication channels (i.e. phone, voicemail, email, SMS, chat) 3. Process orders for customers using the Customer Relationship Management (CRM) tool Shift : must have open availability M-Sun 10/12 start date Pay: 13/hour Must haves: high school Diploma/GED High Speed internet [must take speed test of...
Job Description We are currently hiring for multiple full-time, long-term healthcare customer service roles in the Sacramento Area! Healthcare experience not required. Responsibilities included but are not limited to: - Answer calls and respond to emails from members, and providers. A majority of calls are from members regarding eligibility, authorizations, enrollment, payments/billing, claims, and ID cards. - Select, and explain the best solution to solve the issue. - Expedite correction or adjustment; follow up to ensure resolution. Pay Rate: $15.72 ($16.42 after training is complete, if bilingual) Hours: Assigned a shift between the hours of operation Mon-Fri 8am - 8pm, Sat 8am - 6pm. *candidates must be open to all shifts If interested in this or other positions in the greater Sacramento area, please submit your updated resume for review. I look forward to working with you! About Aerotek: We know that a company's success starts with its employees. We also...
Sep 18, 2020
Job Description We are currently hiring for multiple full-time, long-term healthcare customer service roles in the Sacramento Area! Healthcare experience not required. Responsibilities included but are not limited to: - Answer calls and respond to emails from members, and providers. A majority of calls are from members regarding eligibility, authorizations, enrollment, payments/billing, claims, and ID cards. - Select, and explain the best solution to solve the issue. - Expedite correction or adjustment; follow up to ensure resolution. Pay Rate: $15.72 ($16.42 after training is complete, if bilingual) Hours: Assigned a shift between the hours of operation Mon-Fri 8am - 8pm, Sat 8am - 6pm. *candidates must be open to all shifts If interested in this or other positions in the greater Sacramento area, please submit your updated resume for review. I look forward to working with you! About Aerotek: We know that a company's success starts with its employees. We also...
A growing energy company in Lansing is looking for Customer Service Representatives to join their team! This will be a work from home position through the end of 2020 when the office opens back up. * This is a customer service position with a primary focus on helping customers save energy and money without sacrificing comfort. * The Customer Service Representative (CSR) must be friendly, professional and genuinely interested in the needs of our customers * They will be receiving inbound and making outbound calls to existing and current customers in an effort proactively address various customer related needs and opportunities to save energy. Projects could include - Scheduling technicians to pick up refrigerators that need to be recycled - Scheduling energy saving technician visits to residents * CSRs will be working from home on a computer that is provided by the company. They must have a quiet clean work space free of distractions. They will be required to provide high speed...
Sep 17, 2020
A growing energy company in Lansing is looking for Customer Service Representatives to join their team! This will be a work from home position through the end of 2020 when the office opens back up. * This is a customer service position with a primary focus on helping customers save energy and money without sacrificing comfort. * The Customer Service Representative (CSR) must be friendly, professional and genuinely interested in the needs of our customers * They will be receiving inbound and making outbound calls to existing and current customers in an effort proactively address various customer related needs and opportunities to save energy. Projects could include - Scheduling technicians to pick up refrigerators that need to be recycled - Scheduling energy saving technician visits to residents * CSRs will be working from home on a computer that is provided by the company. They must have a quiet clean work space free of distractions. They will be required to provide high speed...
* Our client is looking for dedicated customer service representatives to work from home!!* All equipment is provided and $60 reimbursement per month for internet Email resume to Rod at rosayegh@ aerotek.com for immediate consideration Job Duties: Inbound call center, they receive calls from customers calling in to place orders for different vital records for example birth, marriage, divorce, and death. Depending on the state they are ordering for they may have to explain what type of documentation they need to send in for proof of ID or entitlement. They also take payments from customers ranging from bill payments, to citations, and child support. Some of the callers are irate and would need to make sure you listen and show empathy. Details: Contract to hire Opportunities for upward mobility and pay raises Must be available for any shift (can take preference, but must be open based on business needs) Must Have: 1+ year of Call Center Experience...
Sep 17, 2020
* Our client is looking for dedicated customer service representatives to work from home!!* All equipment is provided and $60 reimbursement per month for internet Email resume to Rod at rosayegh@ aerotek.com for immediate consideration Job Duties: Inbound call center, they receive calls from customers calling in to place orders for different vital records for example birth, marriage, divorce, and death. Depending on the state they are ordering for they may have to explain what type of documentation they need to send in for proof of ID or entitlement. They also take payments from customers ranging from bill payments, to citations, and child support. Some of the callers are irate and would need to make sure you listen and show empathy. Details: Contract to hire Opportunities for upward mobility and pay raises Must be available for any shift (can take preference, but must be open based on business needs) Must Have: 1+ year of Call Center Experience...
OVERVIEW: Do you have the passion to make an impact on people's lives? Then come join our team! We are committed to making the home the center of patient care. As a Healthcare Customer Service Expert in our Staffing Team, you make a difference every time you schedule home healthcare services for a patient. You will have full accountability and ownership of cases ensuring patient discharges timely, or if already at home, care begins per the physician's request. Prioritization and organization skills are key to being successful in this role. RESPONSIBILITIES: Responsible for timely and thoughtful communication to the referral source, physician, and patient to ensure coordination of services and equipment to meet physician prescribed starts of care and/or discharge dates. Adheres to out-of-network qualification standards when working with Providers outside of the network to ensure pricing is commensurate to the client reimbursement. Requires dynamic ability to...
Sep 17, 2020
OVERVIEW: Do you have the passion to make an impact on people's lives? Then come join our team! We are committed to making the home the center of patient care. As a Healthcare Customer Service Expert in our Staffing Team, you make a difference every time you schedule home healthcare services for a patient. You will have full accountability and ownership of cases ensuring patient discharges timely, or if already at home, care begins per the physician's request. Prioritization and organization skills are key to being successful in this role. RESPONSIBILITIES: Responsible for timely and thoughtful communication to the referral source, physician, and patient to ensure coordination of services and equipment to meet physician prescribed starts of care and/or discharge dates. Adheres to out-of-network qualification standards when working with Providers outside of the network to ensure pricing is commensurate to the client reimbursement. Requires dynamic ability to...
Healthcare Company in Sorrento Valley Hiring Customer Service Representatives!! *Position has opportunity to transition remote after 2-4 week training period The Role: As a Customer Service Representative you will have the rewarding opportunity to help our customers through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will spend your day either on the phone, or providing assistance through webchat conversations and email. We provide superior service center environment in professional buildings where you will be recognized for your dedication. Key Responsibilities: Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message Ability to customize...
Sep 17, 2020
Healthcare Company in Sorrento Valley Hiring Customer Service Representatives!! *Position has opportunity to transition remote after 2-4 week training period The Role: As a Customer Service Representative you will have the rewarding opportunity to help our customers through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will spend your day either on the phone, or providing assistance through webchat conversations and email. We provide superior service center environment in professional buildings where you will be recognized for your dedication. Key Responsibilities: Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message Ability to customize...
Job Description Field incoming calls from insurance policy holders as well as providers. Answer and resolve all inquiries regarding benefits, eligibility, adjudication, payment or rejection of claims and/or billing questions. Research claim adjudication inquiries which may include analyzing claims data to determine the specific problem area. Initiate individual policy purchases resulting from written, telephone, email requests. Collect and log data for customer service/claims survey, customer service records, and computer analysis. Preferred Qualifications High School Diploma 2+years of customer service or health care experience 1+ years of call center experience Strong computer skills, must be able to navigate between screens, having multiple windows open at the same time. Hours 8:30-5pm; Monday - Friday Misc. Details Ability to work from home (must be local to area) Temporary Role This is a full-time opportunity with a reputable company! If you or...
Sep 16, 2020
Job Description Field incoming calls from insurance policy holders as well as providers. Answer and resolve all inquiries regarding benefits, eligibility, adjudication, payment or rejection of claims and/or billing questions. Research claim adjudication inquiries which may include analyzing claims data to determine the specific problem area. Initiate individual policy purchases resulting from written, telephone, email requests. Collect and log data for customer service/claims survey, customer service records, and computer analysis. Preferred Qualifications High School Diploma 2+years of customer service or health care experience 1+ years of call center experience Strong computer skills, must be able to navigate between screens, having multiple windows open at the same time. Hours 8:30-5pm; Monday - Friday Misc. Details Ability to work from home (must be local to area) Temporary Role This is a full-time opportunity with a reputable company! If you or...
* Our client is looking for dedicated customer service representatives to work from home!!* All equipment is provided and $50 reimbursement per month for internet Email resume to Rod at rosayegh@ aerotek.com for immediate consideration Job Duties: Inbound call center, they receive calls from customers calling in to place orders for different vital records for example birth, marriage, divorce, and death. Depending on the state they are ordering for they may have to explain what type of documentation they need to send in for proof of ID or entitlement. They also take payments from customers ranging from bill payments, to citations, and child support. Some of the callers are irate and would need to make sure you listen and show empathy. Details: Contract to hire Opportunities for upward mobility and pay raises Must be available for any shift (can take preference, but must be open based on business needs) Must Have: 1+ year of Call Center Experience...
Sep 16, 2020
* Our client is looking for dedicated customer service representatives to work from home!!* All equipment is provided and $50 reimbursement per month for internet Email resume to Rod at rosayegh@ aerotek.com for immediate consideration Job Duties: Inbound call center, they receive calls from customers calling in to place orders for different vital records for example birth, marriage, divorce, and death. Depending on the state they are ordering for they may have to explain what type of documentation they need to send in for proof of ID or entitlement. They also take payments from customers ranging from bill payments, to citations, and child support. Some of the callers are irate and would need to make sure you listen and show empathy. Details: Contract to hire Opportunities for upward mobility and pay raises Must be available for any shift (can take preference, but must be open based on business needs) Must Have: 1+ year of Call Center Experience...
This role is responsible for handling inbound calls from customers about their rewards points. This is a third party company that is utilized by other customers to increase the loyalty of their customers. Clients partner with the company to have their redemption or rewards customers call in to get their prize or their points updates. The intention of this call center is to increase the overall experience for customers, build rapport over the phone, and provide information about how many points they have, what they qualify for, etc. It is very important that the candidate understands that they eventually will be trained on various programs and customers. Therefore, if calls are slow for Verizon, they can handle other programs calls. This particular program they are supporting right now is Verizon Up!, the Verizon rewards program. The call volume will range and they are heading into the busy season, so representatives may have some down time right now where they can color, etc....
Sep 14, 2020
This role is responsible for handling inbound calls from customers about their rewards points. This is a third party company that is utilized by other customers to increase the loyalty of their customers. Clients partner with the company to have their redemption or rewards customers call in to get their prize or their points updates. The intention of this call center is to increase the overall experience for customers, build rapport over the phone, and provide information about how many points they have, what they qualify for, etc. It is very important that the candidate understands that they eventually will be trained on various programs and customers. Therefore, if calls are slow for Verizon, they can handle other programs calls. This particular program they are supporting right now is Verizon Up!, the Verizon rewards program. The call volume will range and they are heading into the busy season, so representatives may have some down time right now where they can color, etc....
A large company in East Lansing, MI is looking for multiple Customer Service Representatives to join their team while working from home. Customer Service Representatives will be provided equipment to work from home. They will be expected to have a quiet and clean work space to take inbound calls and make outbound calls. They will be following up on inquiries, scheduling visits, returning calls and doing minimal data entry. There are multiple different projects they could be assigned to, with room for growth and advancement. MUST HAVE: High-speed internet access in an at home work space Customer Service experience in a Call Center or Office setting Able to pass a data entry test MULTIPLE SCHEDULES AVAILABLE from 8am start times - 8pm end times. ***This is currently a work from home position through covid.*** About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the...
Sep 14, 2020
A large company in East Lansing, MI is looking for multiple Customer Service Representatives to join their team while working from home. Customer Service Representatives will be provided equipment to work from home. They will be expected to have a quiet and clean work space to take inbound calls and make outbound calls. They will be following up on inquiries, scheduling visits, returning calls and doing minimal data entry. There are multiple different projects they could be assigned to, with room for growth and advancement. MUST HAVE: High-speed internet access in an at home work space Customer Service experience in a Call Center or Office setting Able to pass a data entry test MULTIPLE SCHEDULES AVAILABLE from 8am start times - 8pm end times. ***This is currently a work from home position through covid.*** About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the...
Daily Responsibilities/Job Description: Receive incoming calls from members, pharmacies, and doctors' offices about requests for information on medication and pharmacy benefits Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member Navigate modern technologies such as extracting and researching data from various software platforms and multitasking dual computer screens while assisting Member concerns Maintain a suitable home office (i.e. locked door, desk, internet, etc.) and meet company required remote internet connectivity standards Adhere to and reinforce company and departmental standard operating procedures and training guidelines specific to HIPAA Other duties, as assigned About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused...
Sep 14, 2020
Daily Responsibilities/Job Description: Receive incoming calls from members, pharmacies, and doctors' offices about requests for information on medication and pharmacy benefits Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member Navigate modern technologies such as extracting and researching data from various software platforms and multitasking dual computer screens while assisting Member concerns Maintain a suitable home office (i.e. locked door, desk, internet, etc.) and meet company required remote internet connectivity standards Adhere to and reinforce company and departmental standard operating procedures and training guidelines specific to HIPAA Other duties, as assigned About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused...
Televist CSR - $16/hour *Will be remote/wfh until further notice (no set date to retrun to office yet) office is in PHX. Long term contract to hire, must have good attendance Starts 9/21 OR 9/28 Job Description: CSRs to support our telehealth support line Taking calls from members who need to schedule telehealth visit or have a televist appt and need assistance getting technology set up The support would be a mix of scheduling and tech support, we are expanding our support so I would say 90/10 split (tech support/rescheduling) We are looking for candidates that have Strong customer service/soft skills (patience, compassionate) and are Tech saavy as they will be providing tier 1 IT support - cell phones, tablets, computers. ***Schedule: need them to be available to work any 8.5 hour shift between M-F (5a -7p) and Saturday (6am-5pm) About Aerotek: We know that a company's success starts with its employees. We also know that an individual's...
Sep 14, 2020
Televist CSR - $16/hour *Will be remote/wfh until further notice (no set date to retrun to office yet) office is in PHX. Long term contract to hire, must have good attendance Starts 9/21 OR 9/28 Job Description: CSRs to support our telehealth support line Taking calls from members who need to schedule telehealth visit or have a televist appt and need assistance getting technology set up The support would be a mix of scheduling and tech support, we are expanding our support so I would say 90/10 split (tech support/rescheduling) We are looking for candidates that have Strong customer service/soft skills (patience, compassionate) and are Tech saavy as they will be providing tier 1 IT support - cell phones, tablets, computers. ***Schedule: need them to be available to work any 8.5 hour shift between M-F (5a -7p) and Saturday (6am-5pm) About Aerotek: We know that a company's success starts with its employees. We also know that an individual's...
Aerotek is now hiring for inbound customer representatives in Cedar Rapids, IA! They will allow candidates to work from home, but candidates need to be local to Cedar Rapids, IA! Candidates will be fielding customer calls regarding the company's products and services. Responsibilities: Respond to inbound calls to handle a variety of complex customer service issues focusing on customer satisfaction, quality, and efficiency. Communicate with customers regarding service requests then documents, evaluates and resolves customer's inquiries Update account information and process any changes needed Input necessary data using different computer systems Works with other departments as needed to process requests Functions within a team based environment and actively participates in achieving team goals Qualifications: High School diploma or state equivalency certification Effective organizational and interpersonal skills 2+ year of office and/or customer service...
Sep 14, 2020
Aerotek is now hiring for inbound customer representatives in Cedar Rapids, IA! They will allow candidates to work from home, but candidates need to be local to Cedar Rapids, IA! Candidates will be fielding customer calls regarding the company's products and services. Responsibilities: Respond to inbound calls to handle a variety of complex customer service issues focusing on customer satisfaction, quality, and efficiency. Communicate with customers regarding service requests then documents, evaluates and resolves customer's inquiries Update account information and process any changes needed Input necessary data using different computer systems Works with other departments as needed to process requests Functions within a team based environment and actively participates in achieving team goals Qualifications: High School diploma or state equivalency certification Effective organizational and interpersonal skills 2+ year of office and/or customer service...
We are seeking candidates with Reimbursement, Medical, Pharmacy, and/or Healthcare experience, who have general familiarity of insurance related subjects. Will be required to go into the office - this is NOT a work-from-home opportunity. $18/hr, M-F About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and...
Sep 12, 2020
We are seeking candidates with Reimbursement, Medical, Pharmacy, and/or Healthcare experience, who have general familiarity of insurance related subjects. Will be required to go into the office - this is NOT a work-from-home opportunity. $18/hr, M-F About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and...
Our client is looking to hire multiple work from home call center representatives to start on 10/05 and 10/26. Job Description: Answer 75 - 100+ inbound calls per day Assist customers with placing orders for different vital records (examples: birth, marriage, divorce, and death) Explain acceptable types of documentation needed to receive these records Take payments Handle escalated calls in a professional and empathetic manner Details: Contract to hire Opportunities for upward mobility and pay raises Must be available for any shift (can take preference, but must be open based on business needs) $13 Must Have: 1+ year of Call Center Experience High School Diploma/GED Hard-lined internet/router connection A separate quiet working space that will provide a professional setting About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As...
Sep 12, 2020
Our client is looking to hire multiple work from home call center representatives to start on 10/05 and 10/26. Job Description: Answer 75 - 100+ inbound calls per day Assist customers with placing orders for different vital records (examples: birth, marriage, divorce, and death) Explain acceptable types of documentation needed to receive these records Take payments Handle escalated calls in a professional and empathetic manner Details: Contract to hire Opportunities for upward mobility and pay raises Must be available for any shift (can take preference, but must be open based on business needs) $13 Must Have: 1+ year of Call Center Experience High School Diploma/GED Hard-lined internet/router connection A separate quiet working space that will provide a professional setting About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As...
