Over the past three decades we’ve built an unrivaled culture and our unique, people-focused approach yields competitive advantage for our clients and rewarding careers for our contractors. Today we serve virtually every major industry, and we’ve placed exceptional people in hundreds of thousands of roles and positions. Everything we do is grounded in our guiding principles to build and nurture quality relationships that allow us to place quality people in quality jobs.

Aerotek Remote * (Chicago, IL, USA)
Feb 27, 2021
HIRING REMOTE CUSTOMER SERVICE REPRESENTATIVES FOR LARGE INSURANCE COMPANY Description: -The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. -A typical customer service representative is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. -Communicate and collaborate with internal departments including client services, underwriting, and others to provide timely and effective resolution to any premium or billing challenges, changes, updates, or errors; effectively communicate findings to the appropriate parties; take initiative and follow-through as the liaison with other internal departments as necessary. - Partner with client finance on any communication necessary to resolve billing vs. remittance challenges and past due invoices. - Responsible for suspense management,...