Citi

  • Tucson,AZ
Citi Remote * (Tucson,AZ)
Oct 28, 2020
Job Description The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols - follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand. Responsibilities: * Performs Collection Specialist 2 duties plus: Utilizes advanced negotiation skills to resolve delinquency issues. Researches problems, such as skip tracing, to develop external contacts. Shares knowledge with...
Citi Remote * (Florence,KY)
Oct 28, 2020
Job Description The health and safety of our colleagues and their families, as well as our clients, potential candidates, and the communities we serve, are of the utmost importance. Due to the COVID-19 situation, this role will temporarily be performed remotely. The successful candidate will train and work from home until such time as it is determined that the role will move back into the Florence worksite full-time. The Collections Specialist performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to...
Citi Remote * (Roy,UT)
Oct 28, 2020
The health and safety of our colleagues and their families, as well as our clients, potential candidates, and the communities we serve, are of the utmost importance. Due to the COVID-19 situation, this role will temporarily be performed remotely. The successful candidate will train and work from home until such time as it is determined that the role will move back into the Roy, Utah work site full-time. Must live within 50 miles of Roy, Utah Citi location. The Credit Maintenance Specialist is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: Interact with clients assigned through inbound calls and process queue work Assist in performing credit deaccessioning using internal...
Citi Remote * (Tucson,AZ)
Oct 28, 2020
The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols - follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand. Responsibilities: Performs Collection Specialist 2 duties plus: Utilizes advanced negotiation skills to resolve delinquency issues. Researches problems, such as skip tracing, to develop external contacts. Shares knowledge with less experienced...
Citi Remote * (Florence,KY)
Oct 28, 2020
The health and safety of our colleagues and their families, as well as our clients, potential candidates, and the communities we serve, are of the utmost importance. Due to the COVID-19 situation, this role will temporarily be performed remotely. The successful candidate will train and work from home until such time as it is determined that the role will move back into the Florence worksite full-time. The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions...
Citi Remote * (Mantua,UT)
Oct 28, 2020
The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: Assist with evaluating and resolving service inquiries from clients across different platforms Effectively use various computer systems to complete assigned tasks and address account inquiries Develop and maintain working knowledge of specific groups of Citi products and services Analyze and identify potential risks and identify solutions that meet client needs Complete assigned tasks in an accurate and efficient manner Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and...
Citi Remote * (Layton,UT)
Oct 28, 2020
The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: Assist with evaluating and resolving service inquiries from clients across different platforms Effectively use various computer systems to complete assigned tasks and address account inquiries Develop and maintain working knowledge of specific groups of Citi products and services Analyze and identify potential risks and identify solutions that meet client needs Complete assigned tasks in an accurate and efficient manner Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and...
Citi Remote * (North Salt Lake,UT)
Oct 28, 2020
The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: Assist with evaluating and resolving service inquiries from clients across different platforms Effectively use various computer systems to complete assigned tasks and address account inquiries Develop and maintain working knowledge of specific groups of Citi products and services Analyze and identify potential risks and identify solutions that meet client needs Complete assigned tasks in an accurate and efficient manner Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and...
Citi Remote * (Ogden,UT)
Oct 28, 2020
The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: Assist with evaluating and resolving service inquiries from clients across different platforms Effectively use various computer systems to complete assigned tasks and address account inquiries Develop and maintain working knowledge of specific groups of Citi products and services Analyze and identify potential risks and identify solutions that meet client needs Complete assigned tasks in an accurate and efficient manner Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and...
Citi Remote * (O Fallon,MO)
Oct 28, 2020
This is a telecommuter position. Candidate will support Central and Eastern time zones, however all time zones are being considered.The Credit Underwriter 4* Perform credit decisions and appraisal analysis on conventional loan files within business service level agreements.Responsibilities:* Review and analyze loan applications, credit reports, appraisals, income, and asset documentation according to agency and non-agency guidelines and mortgage regulations.* Effectively communicate and explain credit decisions to loan officers and processors.* Perform timely reviews of conditions submitted as well as loan re-submissions.* Maintain credit quality and production standards as defined by business.* Provide a remarkable customer service experience to both internal staff and external customers.* Actively cooperate and interact with all entities of Citigroup.* Perform other job-related duties and special projects as required.Qualifications:* A minimum of 8-10 years of experience...
Citi Remote * (O Fallon,MO)
Oct 28, 2020
The Quality Specialist 4 (C-04) performs moderately complex and varied assignments. Works with limited supervision.. The Quality Analysts are engaged in reviewing legal documents for compliance to Federal, State and Local regulations. Perform Regulatory audits on all flow loans with in the Correspondent Channel. Assist with fee calculations to balance the APR Calculations, High Cost calculations, Citi Initiatives calculations and Texas 50 (a)(6) testing to ensure compliance with Federal and State regulations. Due diligence examinations of real estate secured loans originated by Correspondents on a pre-purchase and post-purchase basis are conducted. Thorough knowledge of Company policies, real estate principles, mortgage loan documentation and loan closing as well as knowledge of State and Federal lending regulations are required. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with...
Citi Remote * (Belleville,MI)
Oct 28, 2020
The Credit Underwriter 4* Perform credit decisions and appraisal analysis on conventional loan files within business service level agreements.Responsibilities:* Review and analyze loan applications, credit reports, appraisals, income, and asset documentation according to agency and non-agency guidelines and mortgage regulations.* Effectively communicate and explain credit decisions to loan officers and processors.* Perform timely reviews of conditions submitted as well as loan re-submissions.* Maintain credit quality and production standards as defined by business.* Provide a remarkable customer service experience to both internal staff and external customers.* Actively cooperate and interact with all entities of Citigroup.* Perform other job-related duties and special projects as required.Qualifications:* A minimum of 8-10 years of experience underwriting agency, non-agency, Mortgage Insurance loans and appraisals.* Experience and knowledge of FNMA, FHLMC ,and Private Mortgage...
Citi Remote * (Roy,UT)
Oct 27, 2020
The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: Assist with evaluating and resolving service inquiries from clients across different platforms Effectively use various computer systems to complete assigned tasks and address account inquiries Develop and maintain working knowledge of specific groups of Citi products and services Analyze and identify potential risks and identify solutions that meet client needs Complete assigned tasks in an accurate and efficient manner Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and...