Assurant

At Assurant, we figure out what’s stopping the businesses and consumers we serve, and find ways to keep them moving forward. We have a reputation for introducing new ideas to the marketplace that turn insight into competitive advantage. With decades of experience to draw upon, we’re well prepared to anticipate our client’s challenges and spot opportunities to help them succeed. But it’s our uncompromising values that keep us grounded and remind us of what matters most.

Assurant Remote * (Miami,FL)
Mar 01, 2021
Job Description As an Insurance Specialist, you'll use your excellent customer service skills and your problem solving ability to efficiently and effectively respond to incoming customer inquiries and/or concerns in a high call volume environment. Assurant Specialty Property is looking for an energetic person who will be responsible for providing exceptional front line customer service to our policyholders and clients. If you are a problem solver and thrive in a fast paced ever changing environment, this is the career for you! Key Responsibilities: * Responding to incoming customer inquiries in a high volume inbound call center environment via telephone or in writing. This position will receive 70 to 100 calls per day. * Supporting processing functions such as issuing insurance policies, certificates, endorsements, and cancellations for clients, customers, and agents. * Identifying, analyzing, and resolving customer and client processing problems or errors that include department...
Assurant Remote * (Florence,SC)
Mar 01, 2021
Assurant is seeking a Hazard Forecaster with the opportunity to work remote from Home! What is a Hazard Forecaster at Assurant? A Hazard Forecaster plays a significant role in the success of our business, as they are instrumental in assisting our management in making sure we are staffed to meet the needs of our clients and customers. What does that mean? Here at Assurant, our Command Center is the backbone of multiple internal clients within our support centers. As a Forecaster, you find patterns and analyze trends to make forward thinking business decisions. Why You Should Consider This Role You love numbers, data and stats You only use shortcuts in Excel You are naturally geared towards identifying trends, finding patterns and solving complex problems You treat others with dignity and respect while delivering results You are comfortable dealing with multiple priorities You are a thinker and doer all at the same time SME is your middle name You go above and...
Assurant Remote * (Miami, FL, USA)
Mar 01, 2021
Join our growing and dynamic legal team that supports Assurant's Global Lifestyle business channels. The Senior Counsel role will provide advice, strategic and transactional support to Assurant's wireless, extended protection programs, technology, and digital products and support services. The ideal candidate will have experience with insurance and extended service contract laws. This is a remote position. Why You Should Consider This Role You are authentic and love connecting with people You value the autonomy to use common sense and good judgment to make decisions You are naturally comfortable exercising discretion when interpreting policies You treat others with dignity and respect and consider the benefits and risks to employees and the business when addressing issues You are comfortable dealing with conflict and providing specific feedback You are efficient when it comes to managing large volumes of contracts or projects You go above and beyond in your role...
Assurant Remote * (Miami, FL, USA)
Mar 01, 2021
Job Purpose: Assurant is hiring a Senior Contact Center Business and Usability Analyst to deliver an excellent customer experience to our customers and to support the contact centers within Assurant. The Contact Center Development team provides valuable customer experience and cost savings enhancements to the contact center software and ensures their reliability. The business analyst understands business problems to determine requirements and usable solutions. This person provides technical solutions in response to enterprise needs of moderate to high complexity in the fast-paced contact center environment. This is a remote position. What You Get to Do: Serve as the senior/lead BA on a Scrum team Translate business needs into technical solutions Support a dynamic contact center and work cross functionally with a variety of teams/users Work with numerous technology platforms while supporting various enterprise initiatives Apply broad business knowledge and...
Assurant Remote * (Scottsdale, AZ, USA)
Mar 01, 2021
Do you possess excellent customer service and supervisory experience? Do you have great communication skills and the ability to lead and motivate a team? Are you organized, reliable and results oriented? If you have the drive to achieve excellent performance from your team that will bring sustainable business growth, this role is for you! Work Schedule: Must be flexible to work Monday through Friday, between the hours of 6:00 am and 6:00 pm. This is a remote position. If you reside in the Scottsdale/Phoenix area, this position will be temporarily remote due to covid-19 Key Responsibilities include: Assist in the formulation of targets for individuals and teams Hire and onboard new employees Answer questions from staff and provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure performance with key metrics such as call abandonment, calls waiting etc. Ensure...
Assurant Remote * (Atlanta, GA, USA)
Feb 28, 2021
Looking for tough challenges that require leadership, adaptability, and strong technical skills to solve? The Manager of Operations Technology is the role for you! The position is accountable for leading our Carrier Relationships & Integration team of Business Unit Systems Analysts, performing the Product Owner role for the teams' backlog, and collaborating with product management and operations leaders across Assurant's Global Housing to deliver solutions. This team is focused on maintaining and expanding relationships with insurance carrier partners to deliver the desired business value and advance strategic priorities. We work together with our in-house IT partners to build solutions and maintain existing bi-directional data pipes with insurance carriers. The team sits within Global Housing Shared Services, providing support to all Global Housing LOBs and products. Responsibilities : Manages execution of project work in accordance with target dates, removing...
Assurant Remote * (Florence, SC, USA)
Feb 28, 2021
Assurant is seeking a Hazard Forecaster with the opportunity to work remote from Home! What is a Hazard Forecaster at Assurant? A Hazard Forecaster plays a significant role in the success of our business, as they are instrumental in assisting our management in making sure we are staffed to meet the needs of our clients and customers. What does that mean? Here at Assurant, our Command Center is the backbone of multiple internal clients within our support centers. As a Forecaster, you find patterns and analyze trends to make forward thinking business decisions. Why You Should Consider This Role You love numbers, data and stats You only use shortcuts in Excel You are naturally geared towards identifying trends, finding patterns and solving complex problems You treat others with dignity and respect while delivering results You are comfortable dealing with multiple priorities You are a thinker and doer all at the same time SME is your middle name You go above and...
Assurant Remote * (Miami, FL, USA)
Feb 28, 2021
As an Insurance Specialist, you'll use your excellent customer service skills and your problem solving ability to efficiently and effectively respond to incoming customer inquiries and/or concerns in a high call volume environment. Assurant Specialty Property is looking for an energetic person who will be responsible for providing exceptional front line customer service to our policyholders and clients. If you are a problem solver and thrive in a fast paced ever changing environment, this is the career for you! Key Responsibilities: Responding to incoming customer inquiries in a high volume inbound call center environment via telephone or in writing. This position will receive 70 to 100 calls per day. Supporting processing functions such as issuing insurance policies, certificates, endorsements, and cancellations for clients, customers, and agents. Identifying, analyzing, and resolving customer and client processing problems or errors that include department premium...
Assurant Remote * (Miami, FL, USA)
Feb 28, 2021
Join our growing and dynamic legal team that supports Assurant's Global Lifestyle business channels. The Senior Counsel role will provide advice, strategic and transactional support to Assurant's wireless, extended protection programs, technology, and digital products and support services. The ideal candidate will have experience with insurance and extended service contract laws. This is a remote position. Why You Should Consider This Role You are authentic and love connecting with people You value the autonomy to use common sense and good judgment to make decisions You are naturally comfortable exercising discretion when interpreting policies You treat others with dignity and respect and consider the benefits and risks to employees and the business when addressing issues You are comfortable dealing with conflict and providing specific feedback You are efficient when it comes to managing large volumes of contracts or projects You go above and beyond in...
Assurant Remote * (Santa Ana, CA, USA)
Feb 28, 2021
SOFTWARE ENGINEER Location: Santa Ana, California This position is a Software Engineer for a Lender Placed / Collateral Protection Insurance system which operates on a Tandem HP NonStop mainframe. This is a remote position. Primary Job Responsibilities Analyze requirements and design solutions for approved projects and change requests of moderate to high complexity and risk. Design/develop system, application and program code according to business and technical requirements. Participate in quality assurance and testing to achieve quality objectives. Implement solutions. Provide system support. Maintain and enhance knowledge of the business operations and strategic imperatives of Assurant. BS in Computer Science or related discipline with 5+ years of experience in application software development or equivalent work experience. Qualifications and Requirements Experience with the following languages and tools: COBOL, HP NonStop C, TACL, NotePad++ or...
Assurant Remote * (Miami, FL, USA)
Feb 28, 2021
As an Insurance Specialist, you'll use your excellent customer service skills and your problem solving ability to efficiently and effectively respond to incoming customer inquiries and/or concerns in a high call volume environment. Assurant Specialty Property is looking for an energetic person who will be responsible for providing exceptional front line customer service to our policyholders and clients. If you are a problem solver and thrive in a fast paced ever changing environment, this is the career for you! Key Responsibilities: Responding to incoming customer inquiries in a high volume inbound call center environment via telephone or in writing. This position will receive 70 to 100 calls per day. Supporting processing functions such as issuing insurance policies, certificates, endorsements, and cancellations for clients, customers, and agents. Identifying, analyzing, and resolving customer and client processing problems or errors that include department premium...
Assurant Remote * (Miami, FL, USA)
Feb 26, 2021
Job Purpose: The Ratings Associate will assist in coordinating and compiling presentations, and control data flow to the rating agencies. In this role, you will stay abreast of developments with our competitors and our rating agencies, convey developments to interested parties, and aid in communicating the message of Assurant and its Segments with the agencies. You will also help execute the overall ratings strategy for Assurant. What You Get to Do: 1. Prepare Rating Agency Presentations: Work with Ratings and Capital Vice President, Segment Business Leads, and key leaders from Corporate Functional Areas to coordinate preparation of the annual New York AM Best, Moody's, S&P and Fitch presentations. Coordinate with IR and Communications departments to ensure common message by Segment for all presentations. Prepare and brief Executive Committee for the presentation by summarizing the issues and concerns for them and letting them know what points to emphasize....
Assurant Remote * (Miami, FL, USA)
Feb 26, 2021
When you come to Assurant, you're not just starting a job. You're starting a career at a company that cares about you. Our employees are a community of people passionate about engaging and helping people across the country. With competitive pay and benefits that start on your first day, Assurant's a company ready to invest in you. But don't take our word for it. Our benefits speak for themselves. Here's just a peek at what we offer: Undergraduate tuition reimbursement programs Generous paid-time-off package with 23 total days, including holidays, within your first year Various work schedules Stock purchasing options along with a 401k and additional financial resources Potential to share in the company's success through a performance bonus Health, dental and personal wellness plans And more ... At Assurant, you'll find a team eager to help you grow your career and find meaning in your work. Are you ready to join? What is a Customer Care Specialist at Assurant? The...
Assurant Remote * (Atlanta, GA, USA)
Feb 25, 2021
As a Lead Software Engineer, you're charged with providing software development guidance and mentoring. This is a highly technical position that has direct authority over the processes and people responsible for the technical rigor of some of Assurant's key systems. Your team will build product that continuously provides business value.Primary Job Accountabilities/Responsibilities Build and deliver IT solutions that demonstrably provide business valueUsing the right blend of people, process and technologyMentor and lead high-performing development teamsResponsible for defining and execution of the onboarding process of team membersResponsible for the retention, development, coaching, and performance management of the team membersStrive to achieve consistency across assigned feature delivery teamsEnsure team collaboration, resolve issues, provide coaching and feedback and manage performance of development team members.Ensure team members have necessary tools and training to be...
Assurant Remote * (Atlanta, GA, USA)
Feb 23, 2021
Job Description: Assurant is looking for a Senior Workday Software Engineer to support Workday SaaS solution (HR ecosystem). Primary responsibilities include business process configuration support, building complex integrations, providing technical expertise on Workday Studio technologies, security, troubleshooting system issues, data analysis, vendor management and coordination with other teams. This is a fully remote position. Roles and Responsibilities: Develop, test, and deploy Workday integrations as required by the business Ability to analyze and communicate technical impacts of proposed or existing integration designs Create supporting integration documentation detailing system integration specifications, system processes and field mapping as needed Mentor resources in Workday Create and maintain relevant data structures, plans, and workflows within the Workday HCM system Document current and propose future process flows, provide configuration, and design...
Assurant Remote * (Columbus, OH, USA)
Feb 23, 2021
Assurant is seeking a SR Performance Engineer Analyst with the opportunity to work remote from Home! The Sr Process Engineer Analyst reports to the Performance Engineering Manager. The position operates with a high level of independence in strategic planning, data analysis, and automation improvement initiatives in a world class organization. The position will partner with peers within the Performance Engineering team, and across the Global Home organization to help promote best practice solutions, maximize workforce productivity, minimize waste, and supply value-added feedback. As a trusted advisor to Senior Leadership, the Sr PEA supports the Performance Engineering Leader to challenge preconceptions, "Business As Usual" (BAU), supplies value-added feedback, and leverages industry-leading best practices for maximum internal advantage. The Sr PEA executes on planned and systematic activities across Global Home as directed by the Performance Engineering Leader. The Sr PEA will...
Assurant Remote * (Westlake, OH 44145, USA)
Feb 14, 2021
Assurant Labs is looking for a thoughtful, adaptive individual with a growth mindset to join our growing team as a Software Engineer with a focus on mobile app development.In this role, you will work closely with a small product team to create web and mobile client applications to serve customers with an engaging, dynamic user experience. We have seen people thrive in this role from a variety of backgrounds, but we work primarily in React Native with some native Android and iOS. Experience developing mobile applications is a strong plus, but not a requirement if you have worked with React or a similar JavaScript framework. Responsibilities include solving problems, experimenting, and building features that we measure for value to our users. Candidates must have strong communication skills, the ability to manage multiple tasks efficiently, sound judgment, and the ability to be productive in a fast-paced, team-oriented environment.Thisis a remote position.Responsibilities Architect...
Assurant Remote * (Miami, FL, USA)
Feb 14, 2021
Job Purpose:The Junior Systems Engineer would be tasked with some or all the following: Collaborate on or lead in support or creation of new technology infrastructures Maintain existing software configurations, and their related applications Learn to use existing automation processes for day to day operational support Use automation tools to develop new processes to manage our infrastructures Document your work and maintain/update documentation for existing applications Collaborate with other team members in developing scripts or automation to support existing applications in our catalog This is a fully remote position, West Coast candidates preferred What You Get to Do: Support applications, and serve as systems administrator for those applicationBe the subject matter expert for assigned applicationsTake responsibility for existing or new applications to become their SME Engage with customers to address issues or implement config changes to applications as needed Troubleshoot and...
Assurant Remote * (United States)
Feb 11, 2021
As a Dojo coach, you get to prioritize learning, help teams up-skill and improve their work lives, which increases individual performance, productivity, and joy/happiness. They support the creation of new technology infrastructures and maintain software configuration, automation tools, and develop automation processes and standards. Using a blend of engineering and coaching skills, they identify opportunities and facilitate Dojo experiences that enable teams to learn new methods and new ways of working. The engineering coach also provides feedback to other engineering teams based on Dojo engagements, this feedback will be used to spearhead the creation of new technology infrastructures, software configuration, automation tools, and develop automation processes and standards based on real-world use cases. What You Get to Do: Participate in Dojo discovery sessions that drive appropriate Dojo experiences (Product Dojo, Flash Dojo, Workshops, etc.), conducts learning events for...