Guidewire Software Inc.

Guidewire is seeking an experienced Cloud Operations Engineer (Full Time-Permanent role) to support the design, implementation, and on-going maintenance of our Production Cloud Solutions. Your job will be to help ensure that our customer applications, services and websites are available, performing well and are highly automated. The successful candidate will have a good mix of deep technical knowledge and a demonstrated background managing Cloud Applications. At the forefront of Guidewire's cloud team, Customer and Cloud Operations ensures Guidewire products remain up and running so our customers are available to respond to their insured when an emergency or natural disaster strikes. Therefore, Cloud Operations 24X7 global team includes Cloud Operations Engineers who work rotational weekend shifts and provide occasional emergency coverage. Responsibilities Monitor and Support customer CI/CD environment ensuring that the infrastructure is available and running...

Guidewire is seeking a Senior Cloud Engineer to support the design, implementation, and on-going maintenance of our Cloud Solutions. Your job will be to help ensure that our services, applications, and websites are available, performant and highly automated. The successful candidate will have a good mix of deep technical knowledge and a demonstrated background managing Cloud Applications. Responsibilities: Apply continuous attention to technical excellence and good design principles resulting in a scalable, reliable, performant, and maintainable platform Work with stakeholders to drive scope, requirements, and the design of our AWS hosted service Work closely with engineers, test engineers, product owners and management to understand requirements, define and implement best practices and standards Define, implement and document operational processes and procedures, with periodic review for efficiency and improvement Participate as one of the highest escalations point in...

The Guidewire Education Services team provides product training to our employees, customers, partners, and third parties around the globe. Our highest priority is enabling learners to be successful with our products and building competency that supports their journey ahead. The ideal candidate will bring a diverse blend of experience in project management, systems implementations, change management, LMS knowledge, and customer skills with a proven track record of delivering successful outcomes that excite and delight stakeholders. This role requires someone who learns quickly, hates being bored, and loves the satisfaction that comes from a job well done. To be successful in this role, you must be a self-starter who loves working with a geographically dispersed team to deliver solutions that will improve the overall experience and success of our learners. You thrive when juggling multiple priorities and have a proven ability to anticipate challenges, recommend options, and drive...

We are looking for a Cloud Programs Coordination Manager to join our Guidewire Customer and Cloud Operations (CCO) organization. The Cloud Programs Coordination Manager will be based in our Americas region (U.S. or Canada), and will report to a Director within the CCO organization. The CCO team helps customers transform and evolve their business through the use of Guidewire's software products and hosted infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help build Guidewire's future business by shaping the future of how technology is used as a Software Service supporting the Insurance business. We are Guidewire Software, and we're perhaps the best company to work for that you've never heard of. We are proud to be voted a "Top 3" employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We serve the second-largest financial services industry in the world (after banking), worth $2...

Ready for a new challenge? Join Guidewire on our Strategic Advisory Team! We would love to see your background! Strategic Advisory is a niche department within our company that focuses on supporting our customers through their entire core transformation lifecycle to identify, communicate, and realize business value. Through collaboration with all groups within Guidewire and close collaboration with our customers, we are able to translate the business impact and business preparedness of technology transformation into business value. This Senior Consultant, Strategic Advisory role will be passionate about identifying business impacts, optimization opportunities, and potential value drivers related to cloud readiness and upgrades. This role will be integral in establishing the strategy, processes, engagement model, and results related to these engagements. Due to the strategic nature of these efforts, the individual must be creative, analytical, and personable. He or she must...

Guidewire is seeking an experienced Cloud Operations Engineer (Full Time-Permanent role) to support the design, implementation, and on-going maintenance of our Production Cloud Solutions. Your job will be to help ensure that our customer applications, services and websites are available, performing well and are highly automated. The successful candidate will have a good mix of deep technical knowledge and a demonstrated background managing Cloud Applications. ResponsibilitiesMonitor and Support customer CI/CD environment ensuring that the infrastructure is available and runningInvestigate, troubleshoot and resolve any issues that impact the customer ability to successfully execute CI/CD functionsWork with stakeholders to drive scope definition, specifications, and architecture of Deployment Tools & Processes for AWS CloudWork closely with engineers, test engineers, product owners and management to understand requirements, define and implement best practices and standards around...