Vertex

JOB SUMMARY:The Senior System Engineer is responsible for providing support to customers using new and emerging technologies; and new and emerging Vertex products. An adept understanding of complex technology ecosystems, how our customers would apply them and how to troubleshoot is essential. This is a customer-facing role during pre and post implementation launches and must have a solid understanding of all Vertex offerings to act as an escalation point for complex issues.ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Provide support and guidance on highly complex technical issues specific to databases, networks, application servers, performance, virtual environments, and ERP issues. Assist in troubleshooting customer database issues - install, configure, upgrade, and migrate existing databases. Act as Database Administrator with an ability to understand multiple database technologies - Oracle, SQL Server, DB2. Ability to work independently and work within/outside the team to get...

The Software/Solution Architect will work as a senior member of a team of Architects dedicated to guiding Business, Product, and Development leaders and teams to make good technology decisions that are innovative, fiscally responsible, and aligned with the overall Technology Strategy at Vertex, evolving our offerings toward a cloud-native, SaaS-centric Platform. Work closely with Agile development teams offering guidance, proof of concepts, and technical solutions. Utilize extensive expertise in defining technical solutions, assumptions, constraints, and a quality plan for each opportunity or body of work being proposed (features/initiatives) for a given line of business. Accountable for assigned portions of the architecture output by the development teams.essential Job functions AND responsibilities:Understand and anticipate the technological needs of the Vertex products and customers both in the present and in the mid- to long-termRemain well-versed in latest technologies and...