For more than 160 years, we have been committed to providing our clients with great service and powerful financial expertise to help them meet their financial goals. We are proud of our longstanding history of supporting not only our customers but also our communities, employees and shareholders.
PNC offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. No matter how simple or complicated your needs, we're sure to have the products, knowledge and resources necessary for financial success.
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Full Time - Virtual - Work From Home - Customer Service & Support Representative, you will provide routine service support to PNC customers who initiate contact with the Virtual Customer Care Center. This may involve questions regarding products, online directions, and their accounts. You will communicate directly with customers, as well as internal and external service partners to effectively resolve issues, questions, and service requests. Additional requirements for success in a virtual role include: • Work Space - Must be able to provide a dedicated, confidential work space which includes a door that can be closed for privacy. • Multitasking - Ability to navigate or toggle many screens and maintain chat conversations with your team simultaneously. • Phone line - Must...
Mar 05, 2021
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Full Time - Virtual - Work From Home - Customer Service & Support Representative, you will provide routine service support to PNC customers who initiate contact with the Virtual Customer Care Center. This may involve questions regarding products, online directions, and their accounts. You will communicate directly with customers, as well as internal and external service partners to effectively resolve issues, questions, and service requests. Additional requirements for success in a virtual role include: • Work Space - Must be able to provide a dedicated, confidential work space which includes a door that can be closed for privacy. • Multitasking - Ability to navigate or toggle many screens and maintain chat conversations with your team simultaneously. • Phone line - Must...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Customer Service Representative within PNC's Customer Care Center organization, you will be based virtually / remotely in any State. Job Description Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served. Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues. Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer...
Mar 05, 2021
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Customer Service Representative within PNC's Customer Care Center organization, you will be based virtually / remotely in any State. Job Description Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served. Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues. Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Senior Inside Mortgage Loan Officer within PNC's Home Lending Center organization. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon...
Mar 05, 2021
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Senior Inside Mortgage Loan Officer within PNC's Home Lending Center organization. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Loan Officer within PNC's Mortgage organization. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon that we expect our...
Mar 05, 2021
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Loan Officer within PNC's Mortgage organization. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon that we expect our...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a PART-TIME Virtual Customer Service & Support Representative, within PNC's Customer Care Center, you will be based remotely, Job Description Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served. Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues. Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and...
Mar 05, 2021
Part-Time
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a PART-TIME Virtual Customer Service & Support Representative, within PNC's Customer Care Center, you will be based remotely, Job Description Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served. Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues. Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Loan Processor within PNC's Retail Lending Services organization, you will be 100% remote*. *100% Remote (If located within 50 miles of Jacksonville FL, Downers Grove IL, Pittsburgh PA, or Miamisburg OH, you could be require to work out a PNC office) Candidate Minimum Requirements: - 2 years minimum of "Mortgage Loan Processor" experience with Government and/or conventional - Purchase and Refinance. - 2 years of work experience as a "FRONT END" Mortgage Loan Processor (origination/retail processing). - Experience with loan variety of Jumbo, conventional, FHA, VA. - Bilingual Spanish & English (Fluent in written and conversational) Job Description Processes, analyzes and verifies submitted individual credit and income documents to ensure that varied and...
Mar 05, 2021
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Loan Processor within PNC's Retail Lending Services organization, you will be 100% remote*. *100% Remote (If located within 50 miles of Jacksonville FL, Downers Grove IL, Pittsburgh PA, or Miamisburg OH, you could be require to work out a PNC office) Candidate Minimum Requirements: - 2 years minimum of "Mortgage Loan Processor" experience with Government and/or conventional - Purchase and Refinance. - 2 years of work experience as a "FRONT END" Mortgage Loan Processor (origination/retail processing). - Experience with loan variety of Jumbo, conventional, FHA, VA. - Bilingual Spanish & English (Fluent in written and conversational) Job Description Processes, analyzes and verifies submitted individual credit and income documents to ensure that varied and...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Senior Inside Mortgage Loan Officer within PNC's Home Lending Center organization. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon...
Mar 05, 2021
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Senior Inside Mortgage Loan Officer within PNC's Home Lending Center organization. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Loan Officer within PNC's Mortgage organization. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon that we expect our...
Mar 03, 2021
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Loan Officer within PNC's Mortgage organization. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon that we expect our...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Mortgage Underwriter II - Gov't / Portfolio within PNC's Mortgage Operations organization, you will be remotely based. Due to the nature of this position, Gov't or Portfolio underwriting experience is required. Job Description Works under limited supervision or independently. May have some exception and approval authority. Assists in preparation of offerings for specific transactions or in management of a portfolio as assigned and interacts with internal/external customer. May provide recommendations for credit structuring. Using independent judgment to identify risks and mitigants, prepares offerings and/or scorecards, such as risk ratings, by analyzing credit, collateral strength and financial worthiness of loan/transaction parties. If relevant, performs ongoing credit risk...
Mar 03, 2021
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Mortgage Underwriter II - Gov't / Portfolio within PNC's Mortgage Operations organization, you will be remotely based. Due to the nature of this position, Gov't or Portfolio underwriting experience is required. Job Description Works under limited supervision or independently. May have some exception and approval authority. Assists in preparation of offerings for specific transactions or in management of a portfolio as assigned and interacts with internal/external customer. May provide recommendations for credit structuring. Using independent judgment to identify risks and mitigants, prepares offerings and/or scorecards, such as risk ratings, by analyzing credit, collateral strength and financial worthiness of loan/transaction parties. If relevant, performs ongoing credit risk...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to...
Mar 03, 2021
Full-Time
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Description Recommends loan solutions to existing firm's customers and/or perspective clients sourced through firm's strategic initiative platforms. Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Processing Manager within PNC's Retail Lending Services organization, you will be 100% remote*. *100% Remote (If located within 50 miles of Jacksonville FL, Downers Grove IL, Pittsburgh PA, or Miamisburg OH, you could be require to work out a PNC office) Candidate Minimum Requirements: • 2 years minimum of "Mortgage Loan Processor" experience with Government and/or conventional - Purchase and Refinance. • 2 years of work experience as a "FRONT END" Mortgage Loan Processor (origination/retail processing). • Experience with loan variety of Jumbo, conventional, FHA, VA. Job Description Executes operating plan and communicates strategy to operations team. Responsible for one or more functions across one or more sites. Manages supervisors and/or individual...
Mar 02, 2021
Full-Time
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Processing Manager within PNC's Retail Lending Services organization, you will be 100% remote*. *100% Remote (If located within 50 miles of Jacksonville FL, Downers Grove IL, Pittsburgh PA, or Miamisburg OH, you could be require to work out a PNC office) Candidate Minimum Requirements: • 2 years minimum of "Mortgage Loan Processor" experience with Government and/or conventional - Purchase and Refinance. • 2 years of work experience as a "FRONT END" Mortgage Loan Processor (origination/retail processing). • Experience with loan variety of Jumbo, conventional, FHA, VA. Job Description Executes operating plan and communicates strategy to operations team. Responsible for one or more functions across one or more sites. Manages supervisors and/or individual...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Description Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served. Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues. Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service...
Mar 02, 2021
Full-Time
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Description Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served. Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues. Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service...
