The Illinois Department of Public Health (IDPH) is seeking interested individuals to support local public health authorities to perform COVID-19 contact tracing. This recruitment effort is developing through partnership with the state, local public health authorities, healthcare entities and community-based organizations. Hiring Contact Tracers will depend on the needs of the local public health authorities and by region of the state. Completing this form does not represent the promise of a job or job interview with the State of Illinois or any other entity.
Contact Tracers will be trained in the basics of the virus, epidemiology, case investigation, and contact tracing. Contact Tracers are an important part of Illinois' response to contain the spread of COVID-19. The primary goal of contact tracing is to interrupt the ongoing transmission of a disease and reduce the spread of infection. Those who have been exposed to COVID-19 are told to self-quarantine, and if they test positive, can be linked to care. Contact tracing also helps us learn more and track the disease and its transmission in certain populations. Those who have been exposed to COVID-19 must be notified and monitored to limit and contain outbreaks. This helps protect individual and community health.
Contact Tracers will perform the following tasks:
1. Notify those who have been identified as COVID-19 contacts;
2. Communicate quarantine requirements and check in daily during this period to monitor developing symptoms; and
3. Connect COVID-19 contacts to a Case Investigator and support services as needed.
Required skills and attributes for this type of work include:
· Good customer service
· Good communication skills
· Attention to detail and organization
· The ability to work flexibly in a changing environment
· An understanding of cultural competencies when working with diverse communities
· Being comfortable using a computer, internet, and other applications
· The ability to maintain confidentiality and complete HIPAA training requirement