Business Unit Director of Quality, remote position

  • Johnson Controls
  • Remote * (Plano, TX, USA)
  • Jan 15, 2022
Management Quality Assurance Telecommuting

Job Description

What you will do

Develops and deploys Air Distribution PBU quality strategies, aligned to both global standards and PBU needs, which ensure world class quality performance that provides a competitive advantage for Johnson Controls. Leads efforts to build and sustain quality capability and capacity to deliver the short and long term business strategies. Partners with site leaders to install a high talent quality organization to drive quality across design, supply chain, manufacturing and field installation; creating a 'zero defects' culture and enhancing JCI's ability to win and grow.

The incumbent is also fully accountable for creating an inclusive and positive organizational culture while developing a strong bench of leader talent and the pipeline below that is prepared to take on larger assignments is diverse in representation, background/experience and thought.

How you will do it
  • Working across the Global Products businesses and functional organizations, the primary focus will be:
  • Ensure alignment and adoption of a standard Quality Operating System; in collaboration with Business, define and prioritize metrics, needs and investments
  • Provide personal support for essential programs by participating in design reviews, ensure appropriate performance to meet expectations of the quality program deliverables, and have representation with the product teams and manufacturing teams.
  • Build a culture of systematic problem solving to continuously improve quality performance, driven by Johnson Controls Manufacturing System (JCMS), across all levels of the organization
  • Lead the quality excellence efforts to drive innovation, product development and manufacturing advancements within the PBU. Creates and implements tools, standards and processes and drives alignment and consistency as needed across the Product businesses.
  • In collaboration with the Business leaders, leads the talent agenda for quality across Air Distribution including job family definition, incentives, qualifications, career path, standards, training and development programs, KPI's
  • Install a strong quality organization, with a bias to action, across the organization with sole focus on 'zero defects' and improving the customer experience
  • Create and deploy the quality improvement strategy to reach recognized world-class performance in Internal PPM, Supplier PPM, ERI, YRR, Warranty and Cost of Poor Quality
  • Drive the Advanced Product Quality Planning (APQP) process to install strong quality performance, across design, supply chain and manufacturing
  • Work closely with the business leaders in sales and engineering to ensure we continuously exceed customer expectations
  • Lead the Operations Talent Review process for the AD quality organization, ensuring hi-potential team members are identified and developed and that the sufficient development is available across the complete organization

What we look for

  • Bachelors' Degree in engineering and/or operations management
  • 10 years' experience in operations and quality leadership roles
  • Proven track record in building strong quality organizations across a multi-site, international environment
  • Strong communicator with ability to create vision and successfully deploy a quality system across all levels of the organization
  • A leader that motivates and engages people, from the shop-floor to senior leadership
  • Ability to lead and drive the APQP process, providing coaching and leadership to all levels of the organization
  • Extended Quality tool, system and problem solving experience: 8D, Kepner Trego, Six Sigma, Quality control methods (DFMEA, PFMEA, Poke Yoke, Control Plans, Standard Work, Statistical Control methods, Gauge R&R, etc.)
  • Travel 50% of time

  • Proven track record as a leader in both operations and quality roles
  • Bi-lingual in English and Spanish

Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding he/she from receiving the vaccine.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit