POSITION OVERVIEW TRAIN ON-SITE TO WORK AT HOME Mass Markets, an MCI Company is looking forwork at home customer service, help desk, technical support, and sales representatives to support April demand. This role requires you train on-site and certify in the role prior to moving to full work at home. Training and certification generally takes one to two weeks depending on the program. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time and part-time positions available for almost any schedule, day, night, seven days a week. In a lot of cases, you can make your own schedule. The positions offer competitive base pay ($10.10 HR to $15.15 HR) commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online...

POSITION OVERVIEW We are looking for Customer Service Representative to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find something that works for everyone. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service,...

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: This job is responsible for answering calls received into the centralized call center. The Representative will use the appropriate procedures, tools and equipment to answer inquiries to provide First Call Resolution as often as possible. This level of representative will handle routine inquiries which will have a well-defined protocol as well as some more complex inquiries. ESSENTIAL RESPONSIBILITIES: Answers calls in a manner that falls within the service level agreements (SLA) established for the department. Ability to utilize software programs and electronic tools to resolve customer inquiries. Provide exceptional customer service to all clients. Responsible for maintaining department productivity levels. Escalate any problems that may arise. Must be able to actively access 5 or less different systems. Performs other duties as assigned or required by manager. QUALIFICATIONS: Minimum Six...

#itel at-home At itelbpo, our entrepreneurial culture is sustained by our shared core values of Quality, Integrity, Reliability and Family. Our growing business seeks experienced, motivated team members that want to grow their professional skills from the comfort of their home office. If you enjoy a work environment where you have to be efficient, self-managed ,patient, and empathetic , that also allows you to use your consultative sales skills to select the right insurance solution for your customer, we have the opportunity you been looking for.. What you'll be doing: Answering inbound calls demonstrating product knowledge and benefits Cross sell products associated with insurance coverage Generating new insurance quotes Provide a policy that will meet the customers needs and satisfaction Building customer relationships, earning their loyalty and trust. Smiling as you speak with our customers, our customers can hear the smile Working from your...

Serves as a member of the Service Operations Management Team. Leads and grows the performance of a team of pharmacy technicians while supporting and enhancing customer experiences and business objectives. Responsible for day-to-day tactical activities, performance trending, performance managing/coaching/developing agents and time management. Responsible for the delivery of superior customer service by maximizing employee performance and ensuring calls are answered effectively and efficiently by supervising incoming calls, resolving escalated calls, assisting agents with any client related questions, ensuring agents adherence to schedules and ensuring compliance to policies and procedures. Motivates agents to peak performance through positive coaching, constructive feedback and incentives, demonstrates a commitment to the company`s mission and vision, and supports activities that strengthen the client relationship and grow the organization. Minimum of 3 years ofexperience in a high...

Position Title Underwriting Support Specialist - UW Call Center (Remote) Location Work From Home CA Job Summary The Underwriting Support Specialist is part of our Underwriting Support Call Center Team. This individual will be responsible for supporting the underwriting needs of our wholesale, correspondent and retail business partners, as well as our account executives. In this role, the Underwriting Support Specialist would be assisting our business partners through inbound phone calls and email with basic mortgage underwriting scenarios as well as having a solid grasp of the standard concepts, procedures and practices of residential mortgage underwriting to ensure salability or insurability of each mortgage loan file. The position requires the Underwriting Support Specialist to be able to review all mortgage loan documentation including 1003, credit reports, income, assets, and property documentation in accordance with agency and investor guidelines and Flagstars...

*BEST OF THE BEST* Vacation Package High Volume Call Center Manager Needed . Inbound - Vacation Package Sales - Work from Home / Anywhere Huge 40% Commissions + Up To a $2,000.00 Sign on Bonus If you're a Pro Visit the NationalStimulusCenter.com & GetPaidUpTo 2000Dollars ToLearnACustomerJourney.com Talented Managers & Closers Needed with experience in either Timeshare Sales, Tour No Buys or New & Renewal Vacation Package Sales Currently seeking relentless management - conversationalists and top influencers who aren't afraid of the word "NO"! Monday- Friday 11:00am-7:00pm EST Attendance and positive energy are super-critical!!!!!!!! Work with us and Receive $300 New Hire Referral Bonuses!! $$$$ The Hiring process = Watching Video's l Taking Timed Quizzes, Challenges, Test l Scoring 100% On All Your Test l Pass Quality Assurance l Pick Your Shifts l Sign your Contract l Login & Get Paid! Pay: National Sales Director...

Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. Determines appropriateness for medications. Communicates decision to physicians, physician`s office staff, medical management staff and/or pharmacists. Researches, resolves and documents prior authorization outcomes in pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician`s office staff, medical management staff and/or pharmacists. Escalates requests to Pharmacist when request requires extensive clinical review or denial. Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management. Performs other duties as required. Other Job Requirements Responsibilities CPT: Certification/licensure in accordance with state...

Job Description Summary The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with the Human...

POSITION OVERVIEW TRAIN ON-SITE TO WORK AT HOME Mass Markets, an MCI Company, is looking forwork at home customer service, help desk, technical support, and sales representatives to support April demand. This role requires you train on-site and certify in the role prior to moving to full work at home. Training and certification generally takes one to two weeks depending on the program. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time and part-time positions available for almost any schedule, day, night, seven days a week. In a lot of cases, you can make your own schedule. The positions offer competitive base pay ($10.10 HR to $15.15 HR) commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online...

Located in Port Saint Lucie, FL Salary: 14.00 We are currently seeking a Senior Client Service Representative to join our team! The Senior Client Service Representative is responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center. Qualifications: Bilingual a plus (Spanish and/or Creole) Assists customers regarding advanced program inquiries and account resolutions in a call center environment Answers complex questions, provides detailed information and education on programs and services, responds to complicated or escalated requests, and/or takes actions on accounts or applications requiring advanced program knowledge Follows standard procedures to ensure consistency and accuracy Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns Manages customer inquiries with consistency, accuracy, and professionalism, displaying...

Company Description For over 5 years, Studio 613, Inc. has continuously made remarkable strides in recruiting only the top virtual administrative and customer service agents to service our small and large business clientele. Our opportunities are open to customer service agents across the United States with the exception of agent in CA, CT, MD, MA, NY, OR, and WI. We contract only highly skilled agents who are able to work independently and are able to provide top notch customer service solutions long-term and on-demand. Job Description Studio 613, Inc. Remote Opportunity - United State except CA, CT, MD, MA, NY, OR, and WI We hire top performers with the motivation and the discipline to be the best of the best. We pride ourselves in providing stellar service and producing outstanding results for our clients and their customers. Who are we looking for? The ideal candidate for this exciting virtual opportunity will demonstrate extensive knowledge in providing professional...

This Customer Service Call Canter $15.40 Per Hour!! Position Features: This is a great career path opportunity!! Temp to hire with a well known and prestigious Insurance Company. Must have some call center experience and have awesome customer service and phone skills. Retail background is also favorable. Join one of the largest companies and find a great new career! Tell your friends and loved ones... We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.

Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria.

Like to work-from-home? Great, you can! THIS AWESOME ROLE The Call Center Representative is the first point of contact for all prospective new customers and as such they are responsible for obtaining the information required to assess and document the caller's needs by utilizing a standardized set of questions on a provided script. In this role you will work directly with our product specialists to provide the highest quality assistance to each customer that contacts us, and also work with technical support and customer service teams to triage customers for additional support. You will play a key role in the company for many of our customers by being friendly, professional, and attentive to our customer's needs and ensuring they are connected with the person or team who can help them best. On an average day in this role, the you will: Be the first point of contact for our customers Take dozens of inbound calls per day Speak with a wide variety of customers and business...

#itel at-home At itelbpo, our entrepreneurial culture is sustained by our shared core values of Quality, Integrity, Reliability and Family. Our growing business seeks experienced, motivated team members that want to grow their professional skills from the comfort of their home office. If you enjoy a work environment where you have to be efficient, self-managed ,patient, and empathetic , that also allows you to use your consultative sales skills to select the right insurance solution for your customer, we have the opportunity you been looking for.. What you'll be doing: Answering inbound calls demonstrating product knowledge and benefits Cross sell products associated with insurance coverage Generating new insurance quotes Provide a policy that will meet the customers needs and satisfaction Building customer relationships, earning their loyalty and trust. Smiling as you speak with our customers, our customers can hear the smile Working from your...