This position is part of the IT Telecom Engineering Team, focusing on quality, efficient day to day management, operation, planning and implementation of the telephony network to support LHI's business operations. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Manage the day-to-day operations of LHI's telephony network, including but not limited to multiple VoIP PBX phone systems, Contact Center applications, Voice Mail, routing of calls, tie line configuration, IVR scripts, analog lines, call accounting software and call recording Responsible for all components interacting to and from the phone system, performs upgrades and repairs of all switching platforms Diagnose, resolve and lead telephony systems project/issues of moderate to high risk and complexity from start to finish Evaluate current telecommunication infrastructure and recommend solutions, vendors and products...
Feb 26, 2021
This position is part of the IT Telecom Engineering Team, focusing on quality, efficient day to day management, operation, planning and implementation of the telephony network to support LHI's business operations. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Manage the day-to-day operations of LHI's telephony network, including but not limited to multiple VoIP PBX phone systems, Contact Center applications, Voice Mail, routing of calls, tie line configuration, IVR scripts, analog lines, call accounting software and call recording Responsible for all components interacting to and from the phone system, performs upgrades and repairs of all switching platforms Diagnose, resolve and lead telephony systems project/issues of moderate to high risk and complexity from start to finish Evaluate current telecommunication infrastructure and recommend solutions, vendors and products...
Title: Sr. Director - UCC & Telecom (Remote) Sr. Director - Unified Customer Communications & Telecom is a senior level role and establishes the approach for the Unified Customer Communications & Telecom, procedures, operation, and management across the company's internal systems. The focus is on strategic and tactical management of the enterprise unified communications & telecom environment, while creating and maintaining key performance metrics as agreed with internal business customers. Direct Hire No sponorship Responsibilities: Remote Maintain all enterprise-wide Unified Communications & Telecom environments providing a high level of availability with associated metrics Ensure tactical and strategic initiatives line up with IT strategy, business priorities, vision, and regulatory guidelines Ensure a focus on process improvement and project management best practices, leading to higher Return on Investment (ROI), cost savings, and quality of...
Feb 25, 2021
Title: Sr. Director - UCC & Telecom (Remote) Sr. Director - Unified Customer Communications & Telecom is a senior level role and establishes the approach for the Unified Customer Communications & Telecom, procedures, operation, and management across the company's internal systems. The focus is on strategic and tactical management of the enterprise unified communications & telecom environment, while creating and maintaining key performance metrics as agreed with internal business customers. Direct Hire No sponorship Responsibilities: Remote Maintain all enterprise-wide Unified Communications & Telecom environments providing a high level of availability with associated metrics Ensure tactical and strategic initiatives line up with IT strategy, business priorities, vision, and regulatory guidelines Ensure a focus on process improvement and project management best practices, leading to higher Return on Investment (ROI), cost savings, and quality of...
Job Title: Inside Sales Rep Salary: $35k-$50k base + Commission (OTE $70k-$80k) + 401k match Location: 100% REMOTE INDEFINITELY Requirements: At least 1 year of experience of inside tech / software / SaaS sales and big desire to grow and eagerness to learn Located in the gorgeous city of Chicago, we are an established leader in delivering businesses with the tools necessary to record and organize data across multiple platforms. We are looking for a driven and competitive REMOTE Inside Sales Rep to join our team. What You Will Be Doing You will be an integral part of our growing business. This role requires a hunter mentality. Must be comfortable working within a short sales cycle and pounding the phones. This role is perfect for someone wanting to break into the world of sales and experience hyper growth. You will be calling on warm leads as well as cold calling. At that point, you would partner with the enterprise Account Executives and work together to close sales....
Feb 25, 2021
Job Title: Inside Sales Rep Salary: $35k-$50k base + Commission (OTE $70k-$80k) + 401k match Location: 100% REMOTE INDEFINITELY Requirements: At least 1 year of experience of inside tech / software / SaaS sales and big desire to grow and eagerness to learn Located in the gorgeous city of Chicago, we are an established leader in delivering businesses with the tools necessary to record and organize data across multiple platforms. We are looking for a driven and competitive REMOTE Inside Sales Rep to join our team. What You Will Be Doing You will be an integral part of our growing business. This role requires a hunter mentality. Must be comfortable working within a short sales cycle and pounding the phones. This role is perfect for someone wanting to break into the world of sales and experience hyper growth. You will be calling on warm leads as well as cold calling. At that point, you would partner with the enterprise Account Executives and work together to close sales....
Responsible for design, architecture and management, to include all aspects of the telecommunications infrastructure for all locations. This includes accountability for system stability and performance and ensuring that company objectives are met. Minimum Requirements Must Haves - 6+ years with Genesys PureConnect (also known as Interactive Intelligence CIC) - Expert knowledge of telecommunications systems including PBX and IVR functionality, conferencing, voicemail and other telecommunications systems Desired Skills - Interactive Intelligence ICCS certification - ICCE certification - Experience working with large call centers
Feb 24, 2021
Responsible for design, architecture and management, to include all aspects of the telecommunications infrastructure for all locations. This includes accountability for system stability and performance and ensuring that company objectives are met. Minimum Requirements Must Haves - 6+ years with Genesys PureConnect (also known as Interactive Intelligence CIC) - Expert knowledge of telecommunications systems including PBX and IVR functionality, conferencing, voicemail and other telecommunications systems Desired Skills - Interactive Intelligence ICCS certification - ICCE certification - Experience working with large call centers
DESCRIPTION The Amazon Web Services' Technology, Sourcing and Infrastructure team is looking for a highly motivated Telecom Procurement Specialist with experience in voice and data circuit ordering. In this role, you will support circuit ordering for 100s of Amazon business units located around the globe and be part of the complete circuit life cycle. Organizational skills and attention to detail are imperative. Your ability to work independently with limited direction, communicate effectively with team members in disparate geographic locations, and interact with vendors and legal on order contracts will be critical to your success. You will work on a team submitting requests for quotes, ordering, and budgeting for 300+ concurrent circuit orders while partnering closely with technical business developers, legal, finance and service delivery partners to ensure the correct circuits are procured. You will be required to resolve problems and develop relationships at all levels of the...
Jan 30, 2021
DESCRIPTION The Amazon Web Services' Technology, Sourcing and Infrastructure team is looking for a highly motivated Telecom Procurement Specialist with experience in voice and data circuit ordering. In this role, you will support circuit ordering for 100s of Amazon business units located around the globe and be part of the complete circuit life cycle. Organizational skills and attention to detail are imperative. Your ability to work independently with limited direction, communicate effectively with team members in disparate geographic locations, and interact with vendors and legal on order contracts will be critical to your success. You will work on a team submitting requests for quotes, ordering, and budgeting for 300+ concurrent circuit orders while partnering closely with technical business developers, legal, finance and service delivery partners to ensure the correct circuits are procured. You will be required to resolve problems and develop relationships at all levels of the...
DESCRIPTION Senior Practice Manager- Global Telecommunications Practice Do you have IT consulting leadership experience deploying network, enterprise applications, media and digital transformations within the telecommunications industry? Have you built and led successful, global IT consulting practices covering telecommunications customers? Do you have broad technical skills and experience to deliver AWS technologies and infrastructure solutions? Can you build and lead a global telecommunications technical specialty team to deliver new solutions and capabilities to our telecommunications customers? In AWS Professional Services, we are looking for a Global Telecom Specialty Senior Practice Manager to accelerate our growing Telco cloud business and build a sub practice focused on top telecommunications accounts. This team will be technically deep in their specialty area and will build upon our ecosystem of services partners. The role will build and lead a team of global AWS...
Jan 17, 2021
DESCRIPTION Senior Practice Manager- Global Telecommunications Practice Do you have IT consulting leadership experience deploying network, enterprise applications, media and digital transformations within the telecommunications industry? Have you built and led successful, global IT consulting practices covering telecommunications customers? Do you have broad technical skills and experience to deliver AWS technologies and infrastructure solutions? Can you build and lead a global telecommunications technical specialty team to deliver new solutions and capabilities to our telecommunications customers? In AWS Professional Services, we are looking for a Global Telecom Specialty Senior Practice Manager to accelerate our growing Telco cloud business and build a sub practice focused on top telecommunications accounts. This team will be technically deep in their specialty area and will build upon our ecosystem of services partners. The role will build and lead a team of global AWS...
DESCRIPTION At Amazon Web Services (AWS), we're hiring a technical Engagement Manager to lead AWS consultants, partner, and client teams. Engagement Managers, manage and deliver AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS. AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. Engagement Managers help Customers make decisions to meet their technical and business objectives by providing...
Jan 17, 2021
DESCRIPTION At Amazon Web Services (AWS), we're hiring a technical Engagement Manager to lead AWS consultants, partner, and client teams. Engagement Managers, manage and deliver AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS. AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. Engagement Managers help Customers make decisions to meet their technical and business objectives by providing...
DESCRIPTION At Amazon Web Services (AWS), we're hiring a technical Engagement Manager to lead AWS consultants, partner, and client teams. Engagement Managers, manage and deliver AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS. AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. Engagement Managers help Customers make decisions to meet their technical and business objectives by providing...
Jan 17, 2021
DESCRIPTION At Amazon Web Services (AWS), we're hiring a technical Engagement Manager to lead AWS consultants, partner, and client teams. Engagement Managers, manage and deliver AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS. AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. Engagement Managers help Customers make decisions to meet their technical and business objectives by providing...
DESCRIPTION At Amazon Web Services (AWS), we're hiring a technical Engagement Manager to lead AWS consultants, partner, and client teams. Engagement Managers, manage and deliver AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS. AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. Engagement Managers help Customers make decisions to meet their technical and business objectives by providing...
Jan 17, 2021
DESCRIPTION At Amazon Web Services (AWS), we're hiring a technical Engagement Manager to lead AWS consultants, partner, and client teams. Engagement Managers, manage and deliver AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS. AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. Engagement Managers help Customers make decisions to meet their technical and business objectives by providing...
