Dec 07, 2023
Description
ICF International seeks an on-call Human Centered Design (HCD) subject matter expert to produce customer experience technical assistance artifacts and training for state and tribal child welfare staff. Technical assistance topics may include UX/UI design and usability; how to engage/involve end users in system design, testing, and training; and bringing digital solutions to life. You will assist the Children’s Bureau’s Division of State Systems (DSS) by delivering work products that support the oversight of the development, implementation,?and operations of Comprehensive Child Welfare Information Systems (CCWIS) regulations (CFR 1355.52). You will be responsible for summarizing research and industry practices for non-technical audiences and providing HCD and usability thought leadership to our client.
This position can be performed anywhere in the US from the comfort of your own home office. Travel may be required to conduct onsite monitoring and assessment reviews of...
ICF
Fairfax, VA, USA