29 jobs found

Description: Publishing Concepts, LP (PCI) Headquartered in Dallas, Texas, we partner with colleges, high schools, and service organizations to engage their alumni and members. We receive calls from alumni/members to capture their personal stories for the Oral History Projects, collect data to update directories, and sell the published books along with alumni merchandise. Nationally ranked as a Top Place to Work in 2021. Join us and work with people who like to have fun and celebrate our unique culture! Job Description for Inside Sales Associates Entry level sales position working from home and taking inbound calls Update caller's contact records for their school or organization's directory Collect stories and conduct interviews for the Oral History Project Sell directories, Oral History Projects, and alumni products (such as hats, travel bags, and apparel) Multiple Monday - Friday work shifts (in central time): 7am - 4pm / 8am - 5pm / 9am - 6pm / 10am - 7pm / 11am - 8pm /...

Earn $200 to $700+ weekly using your data entry clerk skills. Work remotely from home. For more information read our job posting and then visit our web site. * You must apply online only . We offer a unique opportunity for anyone looking to start working from home. Benefits Work when you want. Earn serious cash working part time or full time. Learn new skills that you can take anywhere. Ditch the commute & the high gas prices No degree required Supplement your existing job. No need to quit your current job, unless you really hate it. We provide training and tools to help you succeed in this industry Excellent gig for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online. Much more... You'll be working remotely from your home or home office from any location you choose. Large companies are always looking for Customer Service Reps, Data Entry Clerks and Feedback Specialists...

This position is responsible for designing and developing software integration's that are crucial to the mission and success of our client. You will ensure seamless integration of enterprise software systems by providing responsive, secure and function software. Client Details Our Boston Based client is a Care Management and Med Device Company that has the leading solution to help prevent diabetic foot amputation. This is a Series C, $45million dollar funded company that is rapidly growing and looking to add an eager, motivated individual to their Software Development Team. Description Collaborate with internal stakeholders to identify and document data flows. Design, document, develop and implement interfaces between enterprise systems to allow secure and real-time exchange of information. Develop an inventory of manual and automated integration's between Systems of Record. Evaluate tools and technologies required for integration projects. Incorporate best practices...

Play a key role in design and developing data models, data sets and ETL/ELT pipelines from a variety of data source to the Data warehouse on GCP. Provide technical leadership and strategic direction for their data platform. Client Details Our client is a global leader in purchase intent-driven marketing and ales service that assist in delivering business impact for enterprise technology companies. They attract and aid communities of technology buyers researching their companies information technology needs. Description Help design, develop and implement end to end data solutions such as storage, integration and processing in GCP. Incorporate solid understanding of cloud based offerings in the space. Deploy and monitor large database clusters that are performant and highly available. Collaborate with product/application architects to develop holistic solutions. Profile 5 years of experience building real time and distributed systems architecture. Proficient...

TTEC is seeking a Service Desk Analyst to join our Digital Technology Services team. This is a remote, telecommuting role for individuals living in the Austin area. Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: As a Service Desk Analyst you will work with our Public Sector Support Center handling State/Federal clients providing support for Cisco Contact Center solutions. Support of call center environments Call routing/scripting, VoIP Routing and Switching Client connectivity / remote access tools Desktop and server application support Ability to travel to customer sites as required...

In this position you will be a leader and mentor for the scrum team developing Python services and Django Applications in a CentOS environment. Improve and expand their REST API's as well as performance, scalability and stability of their Python Libraries. Client Details Our Boston based client provides a one of a kind cloud-native global file system which delivers a file services platform created for the cloud. This platform combines the performance of local file services with the scalability of a cloud storage system. Description Participate in requirements analysis, design, reviews and other works related to expanding Control path functionality. Develop and maintain Python libraries and services delivered to customers as part of our NAS Appliance. Debug and fix issues reported by customers, support, QA and development. Work with sustaining engineering to address hard to resolve customer escalations. Profile Must have a Bachelors degree in Computer Science...

Come join us at TTEC Digital as a Full Stack Software Engineer on the Custom Development team!  As a Software Engineer you will build innovative solutions to meet the contact center needs of our customers. You will work to integrate Cisco's cutting edge multi-channel software products with customer CRM solutions and back end systems.  You will work with team members on day-to-day development activities including participation in design creation and review, code reviews, unit and system testing and implementation. What you'll be doing: Participate in full life cycle of a client implementation from design to deployment including requirements, design, build, configuration, testing, and support. You will be involved in every phase of a project and will own your components from end to end. Collaborate with project team members to provide input to design specifications Develop Software according to the design specification agreed upon What skills you will bring:...

VoiceFoundry, a TTEC Digital LLC company, is seeking an AWS Software Engineer to join our team.  This is a remote role based in the US.    Why choose VoiceFoundry to enhance and broaden your career?  We are just as passionate about the relentless pursuit of Customer Success by providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities as you are.  Whether you're the Engineer, Architect, Project Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: As the backbone of our delivery teams, Senior AWS Developers build and deploy VoiceFoundry's designed solution for our clients.  Senior AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are...

Executive Director, Enterprise & Cloud Architecture TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring an Enterprise & Cloud Architecture Leader to join the mission of transforming customer experience and bringing humanity to business.  Ready to inspire and grow an architecture competency within TTEC? This leader will develop the technological blueprint that will carry the firm forward for years and as a result, is key to TTEC's ability to remain a dominant leader in the customer experience domain. What you'll be doing The Executive Director of Enterprise & Cloud Architecture is responsible for creating and leading TTEC's global technology strategy and design. In line with our multi-year roadmap, you will be a transformation agent modernizing a large global footprint into a cloud model effectively enabling cloud-native business solutions. This role will manage a team of architects, manage budgets, and partner with...

TTEC Digital is hiring a Cisco UCCE Escalation Engineering Lead to work in our Cisco IX  Managed Services Support team,.  You will help deliver and drive our support of premier solutions and service offerings around complex, self-service, enterprise-level Contact Center technologies.  This is a remote, telecommute role based in the US. In this role you will work with our enterprise level clients providing troubleshooting expertise primarily in Cisco UCCE solutions involving the Unified Contact Center Enterprise product suite. You will leverage your knowledge and experience with problem resolution of all UCCE components including Cisco UCCE Routers/Loggers, HDS, Cisco PGs, CUIC, Finesse, CVP applications, IP/IVR systems, Cisco Call Managers, and 3rd Party Application Integrations.   What skills and experience you will bring: 7 years configuring and supporting complex Cisco UCCE solutions with Cisco Unified Call Manager, Cisco UCCE (IPCC, CVP, and FINESSE) Strong...

Systems Software Principal Engineer Required skills 3 years broad experience designing, developing, and optimizing automated CI/CD structures using Ansible, Terraform, Kubernetes, Docker, and/or Jenkins (Ansible and Terraform highly preferred) 3 years designing processes, pipelines, and infrastructure for hybrid multi-cloud environments 3 years experience implementing and supporting solutions in Azure and Google Cloud Platform (AWS or OCI a plus). 3 experience designing and implementing cloud solutions using IAC, IAAS, and PAAS Demonstrable expertise in one or more of the following technical domains: compute, storage, networking, security Experience installing, configuring, and monitoring Windows and CentOS/RHEL systems What You Need for this Position Solid understanding of cloud principles across DevSecOps and cloud FinOps Sample of original, operable production Terraform code (will be vetted for origin, function, and efficiency) Strong automation mindset and...

The world has changed. Disruptive technologies, social media, more demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation. This is a telecommuting opportunity with limited travel requirements. What you'll be doing: We are looking for an innovative and creative Conversational UI Dialog Designer to assist in the design, implementation and tuning of Intelligent Virtual Assistants (IVA) - aka virtual agents leveraging Artificial Intelligence (AI). As a Conversational...

TTEC's Insights Platform is a cloud-based customer data platform that provides brands with a 360° view of their customers' needs, behaviors, and preferences with the insights they need to deliver a great customer experience. The Senior Data Engineer will be responsible for development, implementation and delivery for new and ongoing client implementations of the Insights Platform. This will require an ongoing partnership with internal teams, such as business consulting, analytics, data science, and technology. Check out our website below to learn more about what we do and how we help our clients: https://www.ttec.com/ttec-digital Primary Responsibilities Manage and manipulate multiple large data sets, including:  defining populations and variables, performing calculations and summarizations, and creating solutions to address client business questions  Prepare complex analytic deliverables, combining multiple programming outputs to create cohesive reports Acquire a strong...

TTEC Digital is seeking a Cisco UCCE Senior Escalation Engineer to join our Public Sector Managed Services Support team. Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Managed Services Support Engineering team, you will work with our enterprise level client providing medium to advanced troubleshooting support services in Cisco CC solutions.   What you'll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues.  Ability to work in a delivery support environment that involves structured processes and timelines Experience with a disciplined...

Job Description What we're looking for As our Principal Front End Developer, you’ll be working with a small, growing team of experienced engineers.  You will be responsible for developing the web tier of our products.  You’ll play a key role in identifying and investigating new technologies, prototyping and testing, and rapid iteration releases.  Required Qualifications Highly experienced with Javascript (latest ECMAScript versions, Typescript) and frameworks (React, Node, Angular, Vue) Highly experienced with HTML5 and web fundamentals (CSS, HTTP, cookies, security, performance) Experience with Object Oriented Programming languages Strong relational database knowledge (MySQL, Postgres) Experience with automated testing (writing unit tests) Familiarity with AWS Preferred Qualifications Experience developing iOS and/or Android apps a major plus Experience with micro-service architecture Experience with websockets Familiarity with NoSQL Design/UX skills...

US Payroll Tax Manager - Remote This position will coordinate and oversee all activities to ensure the accurate and timely withholding, paying, filing and reconciliation of payroll taxes for US/Canada. Manages 3rd Party Tax Vendor ADP Tax Service for payroll tax submissions, reporting, and remitting on behalf of the employees and employer. Payroll Tax Reporting and correspondence with agencies regarding prior tax inquiries. Reconcile payroll tax reporting after each pay run to ensure accurate deposits and filings by tax service provider including weekly, biweekly, quarterly and annual tax filings. Prepare various reconciliations and identify variances for accounting on a regular basis. Prepare certain reports required for agencies not covered by 3rd party. Lead Year End activities with all internal/external business partners and coordinate Year End filings including coordination with third party vendor of W-2's/T4's/RL1's. Comply with applicable legal requirements,...

Company Background/Culture   A pioneer in customer experience, engagement, and growth solutions, TTEC designs, implements, and delivers transformative customer experiences for many of the world's most iconic and disruptive brands. With more than 35 years of experience, TTEC orchestrates millions of customer interactions every day all around the world. Our 60,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer focused values that guide relationships with clients, their customers and each other. TTEC's Digital business segment provides customer experience (CX) technology services and platforms to support its clients' customer interaction delivery...

Sr. Sales Compensation Analyst - Remote Organizational Description: At TTEC, everything we do, every day adds fuel to exceptional customer experience. We do this by utilizing our technology know-how to enable our clients to deliver an exceptional experience to their customers.   Position Purpose The Sales Compensation Analyst is responsible for developing processes and reporting for tracking, calculation, audit, and payment of sales incentive compensation, as well as ensuring that variable compensation is accurately calculated and paid timely to eligible employees, according to their compensation plans. This role requires an organized, detail-oriented individual with excellent verbal and written communication skills and strong follow through.  Key Accountabilities Acts as a member of the compensation advisory board to: Collaborate with the Senior Leadership Team (SLT) to build sales compensation plans which promote desired behaviors. Facilitate conversations on how...

TTEC is seeking a Salesforce Developer to join our TTEC Digital team. This role is a telecommuting opportunity with travel requirements up to 25% nationwide.  Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: The Salesforce Developer is intended to drive the Technical side of the integrated solutions provided to our clients.  The Developer must be passionate about solving business challenges and determining solutions. This position will analyze, design, develop, configure, integrate and launch new solutions and changes to existing solutions. This role will work heavily with Management, Operations,...

Sr. Cloud Network Engineer ABOUT TTEC For more than 40 years, TTEC has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.  Our capabilities include Design: Customer Strategy Services Enable: Customer Technology Services Manage: Customer Management Services Grow: Customer Growth Services Position Summary Under limited direction, responsible for the engineering, configuration, installation, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN).  Provides technical support to various...