Career Description Job Description Team Member will work from home, but must live in VA. SUMMARY Are you ready for an exciting career opportunity? Do you love to provide the level of support that you expect in your day to day interactions? If so then the Special Orders/DCPS team was built for you. This team was established to provide customer service for Field Team Members on Parts and Accessories as well systems and company procedures to drive first call resolution. This Team Member is here to serve as the contact for stores, and vendors. This position has multiple career pathing options, this role was established to deliver on our company mission of Passion for Customers and a Passion for YES. The primary directive is to serve our customers better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. To support all customer types internal and external through a number of mediums: Salesforce, E-mail, Chat and...

Career Description Job Description SUMMARY The Accounts Receivable Specialist is responsible for managing all facets of accounts receivable relationships with an assigned portfolio of Advance Auto Parts commercial customers. The Accounts Receivable Specialist is responsible for the timely and profitable collection of accounts receivable for Advance Auto Parts customers by maintaining constant open lines of communication between customers and sales while maintaining favorable customer relations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors Resolve customer claims and disputed items while...

Career Description Job Description SUMMARY The Operations Support Analyst position was established to provide customer service for our Store and Field Teams on projects such as New Stores, Relocations, System Changeovers and Special Projects. This Team Member is here to serve as the primary contact for the Team Members in our stores and Field Leadership Teams. The major directive is to successfully serve our store Team Members and Field Teams better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. To support all customer types internal and external through a number of mediums: Remedy, E-mail, Phone Calls. To ensure 100% customer satisfaction and resolution within company guidelines and all policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Take calls, e-mails and voice mails log the customer information into Remedy database. Answer 80% or more of...

Career Description Job Description Team Member will work remote, but must live in VA. SUMMARY Are you ready for an exciting career opportunity? Do you love to provide the level of support that you expect in your day to day interactions? If so then the Tools and Equipment Team position was built for you. This team was established to provide customer service for Field Team Members on Parts and Accessories as well systems and company procedures to drive first call resolution. This Team Member is here to serve as the contact for stores, and vendors. This position has multiple career pathing options, this role was established to deliver on our company mission of Passion for Customers and a Passion for YES. The primary directive is to serve our customers better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. To support all customer types internal and external through a number of mediums: Salesforce, E-mail, Chat...

Career Description Job Description SUMMARY The Accounts Receivable Supervisor's primary responsibility is to lead, coach, and develop the AR Specialist team towards achieving the Departments goals. The Supervisor will be responsible for ongoing monitoring and assessment of the collection strategy and KPIs. The Supervisor will handle escalated credit decisioning and must be able to gather and analyze credit, financial, and other pertinent data to determine risk involved in extending credit to our commercial customers. The Supervisor is responsible for assessing the collectability of customer's accounts receivable and their likelihood to satisfy their financial obligations to the company. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Lead, coach, and develop the Accounts Receivable Specialist team towards achieving the Departments service level agreements and financial goals Responsible for ongoing monitoring and...

Career Description Job Description SUMMARY The Accounts Receivable Specialist is responsible for managing all facets of accounts receivable relationships with an assigned portfolio of Advance Auto Parts commercial customers. The Accounts Receivable Specialist is responsible for the timely and profitable collection of accounts receivable for Advance Auto Parts customers by maintaining constant open lines of communication between customers and sales while maintaining favorable customer relations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors Resolve customer claims and disputed items while...

Career Description Job Description SUMMARY The Manager of Accounts Receivable Support will be responsible for monitoring and managing Service levels, Workforce Management, QA, Project Support and Training for the Accounts Receivable Support team members. This will include but not be limited to managing tools/resources, call quality, CSAT results, etc. The manager will be responsible for developing and executing initiatives that will help improve the overall customer experience. This role has both strategic and operational components requiring the leader to be able to create new processes, evaluate existing processes and manage a team day to day. This leader will have direct responsibility to update key business partners and leaders on issues and opportunities within their functions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Define omnichannel tools and resources to improve efficiencies and prepare tangible...

Career Description Job Description SUMMARY The Manager of Accounts Receivable Support will be responsible for monitoring and managing Service levels, Workforce Management, QA, Project Support and Training for the Accounts Receivable Support team members. This will include but not be limited to managing tools/resources, call quality, CSAT results, etc. The manager will be responsible for developing and executing initiatives that will help improve the overall customer experience. This role has both strategic and operational components requiring the leader to be able to create new processes, evaluate existing processes and manage a team day to day. This leader will have direct responsibility to update key business partners and leaders on issues and opportunities within their functions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Define omnichannel tools and resources to improve efficiencies and prepare tangible...

Career Description Job Description SUMMARY The Accounts Receivable Specialist is responsible for managing all facets of accounts receivable relationships with an assigned portfolio of Advance Auto Parts commercial customers. The Accounts Receivable Specialist is responsible for the timely and profitable collection of accounts receivable for Advance Auto Parts customers by maintaining constant open lines of communication between customers and sales while maintaining favorable customer relations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors Resolve customer claims and disputed items while...

Career Description Job Description SUMMARY The Accounts Receivable Specialist is responsible for managing all facets of accounts receivable relationships with an assigned portfolio of Advance Auto Parts commercial customers. The Accounts Receivable Specialist is responsible for the timely and profitable collection of accounts receivable for Advance Auto Parts customers by maintaining constant open lines of communication between customers and sales while maintaining favorable customer relations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors Resolve customer claims and disputed items while...

Career Description Job Description Develops new prospects and interacts with existing customers to increase sales of an organization's products and/or services. Works with customers to find what they want, create solutions and ensure a smooth sales process. AAPPRS

Career Description Job Description SUMMARY The Accounts Receivable Specialist is responsible for managing all facets of accounts receivable relationships with an assigned portfolio of Advance Auto Parts commercial customers. The Accounts Receivable Specialist is responsible for the timely and profitable collection of accounts receivable for Advance Auto Parts customers by maintaining constant open lines of communication between customers and sales while maintaining favorable customer relations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors Resolve customer claims and disputed items while...

Career Description Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ensure completion and accuracy of Real Estate packets in preparation for Real Estate Committee meetings. Manage the Real Estate Committee meetings from introduction of a market development deal to final approval of deal, including completion of packets, distribution of agenda, notes, take-aways and meeting facilitation. Ensure all action items are completed in a timely fashion. Obtain all signatures on Real Estate packets prior to and following final approval, where required. Manage document control of all Real Estate packets. Manage and coordinate compliance with Lucernex software for the Real Estate Market Development Team, including entries for all project approvals. Support the planning and execution phases of the market development deals and manage critical dates and milestones. Prepare weekly development schedule changes for slotting...

Career Description Job Description SUMMARY The Accounts Receivable Supervisor's primary responsibility is to lead, coach, and develop the AR Specialist team towards achieving the Departments goals. The Supervisor will be responsible for ongoing monitoring and assessment of the collection strategy and KPIs. The Supervisor will handle escalated credit decisioning and must be able to gather and analyze credit, financial, and other pertinent data to determine risk involved in extending credit to our commercial customers. The Supervisor is responsible for assessing the collectability of customer's accounts receivable and their likelihood to satisfy their financial obligations to the company. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Lead, coach, and develop the Accounts Receivable Specialist team towards achieving the Departments service level agreements and financial goals Responsible for ongoing monitoring and...

Career Description Job Description SUMMARY The Credit Analyst is responsible for managing all facets of credit and accounts receivable relationships with an assigned portfolio of Advance Auto Parts commercial customers. The Credit Analyst conducts high-level financial and/or public record credit analysis on new or existing customer accounts to provide credit and terms approvals. Success in this area will involve delivering consistently current credit information regarding the financial status of their assigned portfolio, keeping credit files current for accounts with substantial credit exposures, and providing portfolio analytics to Credit Leadership. The results of effective performance will be maximizing sales opportunities and minimizing credit losses while maintaining a high level of customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Evaluate credit capacity of prospective customers by compiling...

Career Description Job Description SUMMARY The Accounts Receivable Specialist is responsible for managing all facets of accounts receivable relationships with an assigned portfolio of Advance Auto Parts commercial customers. The Accounts Receivable Specialist is responsible for the timely and profitable collection of accounts receivable for Advance Auto Parts customers by maintaining constant open lines of communication between customers and sales while maintaining favorable customer relations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors Resolve customer claims and disputed items while...

Career Description Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ensure completion and accuracy of Real Estate packets in preparation for Real Estate Committee meetings. Manage the Real Estate Committee meetings from introduction of a market development deal to final approval of deal, including completion of packets, distribution of agenda, notes, take-aways and meeting facilitation. Ensure all action items are completed in a timely fashion. Obtain all signatures on Real Estate packets prior to and following final approval, where required. Manage document control of all Real Estate packets. Manage and coordinate compliance with Lucernex software for the Real Estate Market Development Team, including entries for all project approvals. Support the planning and execution phases of the market development deals and manage critical dates and milestones. Prepare weekly development schedule changes for slotting...

Career Description Job Description SUMMARY The Credit Analyst is responsible for managing all facets of credit and accounts receivable relationships with an assigned portfolio of Advance Auto Parts commercial customers. The Credit Analyst conducts high-level financial and/or public record credit analysis on new or existing customer accounts to provide credit and terms approvals. Success in this area will involve delivering consistently current credit information regarding the financial status of their assigned portfolio, keeping credit files current for accounts with substantial credit exposures, and providing portfolio analytics to Credit Leadership. The results of effective performance will be maximizing sales opportunities and minimizing credit losses while maintaining a high level of customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Evaluate credit capacity of prospective customers by compiling...

Career Description Job Description Team Member must be located in VA. SUMMARY Are you ready for an exciting career opportunity? Do you love to provide the level of support that you expect in your day to day interactions? If so then the Tools and Equipment Team position was built for you. This team was established to provide customer service for Field Team Members on Parts and Accessories as well systems and company procedures to drive first call resolution. This Team Member is here to serve as the contact for stores, and vendors. This position has multiple career pathing options, this role was established to deliver on our company mission of Passion for Customers and a Passion for YES. The primary directive is to serve our customers better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. To support all customer types internal and external through a number of mediums: Salesforce, E-mail, Chat and Phone Calls....

Career Description Job Description Develops new prospects and interacts with existing customers to increase sales of an organization's products and/or services. Works with customers to find what they want, create solutions and ensure a smooth sales process. AAPPRS