23 jobs found

7970 - Atlanta CEC - 5707 Peachtree Parkway, Norcross, Georgia, 30092CarMax, the way your career should be Provide an iconic customer experienceEnsuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.What you will do - Essential responsibilitiesConnect with inbound customers online and over the phone to find out what they want and need from their next car purchaseUse your knowledge of the CarMax inventory to guide customers towards vehicles that meet...

Earn on avg $17/hr 9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto Finance we put the needs of our customers first, while helping to make the car buying experience better. Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders. You'll work with different departments and teams to help resolve customer questions/issues and help to influence and educate customers on their account. In this role you will work with our customers to ensure their car buying experience has been an excellent one and keep CarMax as the company of choice for car buying. This is a hybrid work arrangement after 90 days and successful performance in rol Learn and succeed as part of a team This is a high-energy environment where you will work as a team to meet goals. We're not your average call center....

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them! Essential Responsibilities: As a Principal Software Engineer in Machine Learning Ops, within CarMax Technology, you will be developing solutions to productionize and operationalize models as services for enterprise-level consumption. You will collaborate with Product Managers, Data Scientists, Technology teams, and...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! ABOUT THIS JOB : The Manager is responsible for managing a team of associates through development; the oversight of support; the oversight of the team's strategic mission within IT; ensuring the team's collaboration throughout IT; and, ensuring positive interaction with all customers and external partners. The position requires strong interpersonal, communication, organizational and managerial skills. The Manager is responsible for implementing the mission of their team and influencing the strategic vision and goals of their team through the successful work of their team members. The Manager is responsible for the support of all systems within their team's area of responsibility. This includes ensuring that the team is focused on strong customer service, collaborating to successfully resolve conflict with a win-win resolution and that the team's efforts consistently...

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! The Senior Payroll Tax Analyst requires a motivated, self-starter to manage all aspects of CarMax's Payroll Tax. This position provides support to the Payroll Department for all tax related matters and is the point of contact for tax related initiatives and third-party tax providers. The Senior Payroll Tax Analyst has a full range of responsibilities for employment tax compliance including tax account reconciliation, W-2/W-2c reviews, unemployment, state & local tax filing, tax audits, and general employment tax law research. This position also plays a significant role with process improvement initiatives and special projects. What you will do - Essential Responsibilities Identify and troubleshoot data errors coming from multiple files and sources. Determine the root cause of discrepancies and exercise judgment to determine solutions or escalate...

8445 - Texas - Remote CES - Remote, Austin, Texas, 73301 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Senior Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them! Essential Responsibilities: As a Senior Engineer in Machine Learning, Ops, within CarMax Technology, you will be developing solutions to productionize and operationalize models as services for enterprise-level consumption. You will collaborate with Product Managers, Data Scientists, Technology teams, and Delivery Managers to deliver...

8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024 CarMax, the way your career should be! Over 24 years ago CarMax disrupted the automotive industry and we continue to do so today by harnessing modern development practices, leveraging leading technologies, and engaging with our associates to tackle complex business problems with an innovative approach. Through integrity and transparency, we continue to improve upon our customers experience while also enabling the success of the organization through robust systems and applications that deliver value to our associates. If you are interested in leading a high performing Technology team that is transforming critical CarMax systems, your career search ends now! Who we are looking for: The Senior IT Manager's primary responsibility is to partner with their business areas and provide technology solutions and services that help deliver CarMax's strategic mission and plans. This position will direct and manage the...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! As a Sr. Visual System Designer, you'll flex your typography, color, iconography, and animation design muscles to bring to life the Design Language that is the foundation for CarMax's brand-defining and industry-leading digital properties. You'll bring a high level of strategy and craftsmanship to the design details, focusing on every pixel to deliver new UI atoms, molecules and organisms that contribute to a much bigger Visual Brand Design System. Your work will enable and empower Product Teams across the organization to deliver customer experiences that are cohesive, recognizable, and reinforce the brand. You'll rely on human-centered design principles to produce high-quality visual components-from concept to execution. You'll also work closely with fellow designers and developers to constantly refine the CarMax design language, and create innovative, great-looking...

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Senior Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them! Job Summary: The Oracle EPM Sr Analyst is a strategic delivery position within the CarMax Financial Technolgies Delivery organization and you will participate in design, development (configuration), testing and delivery of solutions in the Oracle EPM Cloud suite of applications. You will capture functional...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! Using data to drive decisions and customer experiences is key for CarMax and it's ability to lead the used automotive industry. In this role you will have the opportunity to build up a team from the ground up that will develop and enhance the tools and frameworks necessary to drive data quality and data governance across the organization. What You'll Do Lead a Data Management team by defining quarterly team goals Understand and develop plans to address skill gaps through development of associates and hiring top level talent Partner with leaders in the across the company to understand data quality challenges Offer new approaches and build strategy to increase data quality through incremental improvements by applying quality methodologies and utilizing metrics to improve outputs gradually Advocate for the team's needs and socialize their successes to the wider...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! ABOUT THIS JOB : Machine Learning drives customer experiences and optimizations across CarMax- From pricing vehicles, to helping customers find the right car, to driving efficiencies in our key operational processes. We are looking for a passionate, innovative Technology Manager to lead the engineering branch of Machine Learning at CarMax! The Manager of Technology for Machine Learning OPs, is a key leader in providing reliable and scalable machine-learning capabilities across the organization. The Technology Manager will be responsible for the talent selection and career development of a team of very talented and passionate software/ML engineers, who closely partner with Data Scientists in productionalizing models. The ideal candidate will have a passion and understanding of Data Science and Machine Learning and will have the substantial experience in software...

8448 - Virginia - Remote CES - Remote, Richmond, Virginia, 23218 CarMax, the way your career should be! About this job Are you ready to be a part of a digital 1st and transformational company? Are you passionate about delivering technology solutions? Are you ready for success? Be empowered to create yours and share in ours! Join the CarMax Automation Technology team as a manager in robotics process automation. The Automation Technology team is responsible for the overall strategy, performance and delivery of robotics process automations and other automated tools across the organization as part of CarMax's back-office intelligent automation service model and continuous improvement initiatives. Remote Work Work location is flexible, except that position may not be performed remotely from Hawaii or Colorado. Purpose of the role The purpose of the Manager role is to lead a highly motivated cross-functional team that implements and operationally supports robotics and/or...

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. As an Operations team, our Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation. You will iterate and evolve the cloud platform and applications used to manage the platform, and will develop tools and technologies, learning quickly from our spirit of experimentation. You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies. Through a strong partnership with other engineers, you will contribute to the overall Carmax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way that's right for them! About this job At...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Senior Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them! CarMax Senior Site Reliability Engineer How you'll make an impact at CarMax: CarMax is seeking a Senior Site Reliability Engineer with a high focus on observability. As our Technology Transformation keeps growing and our products keep evolving, we find it important that we get full insight into how our technology...

8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Engineers II research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them! What you will do - Essential Responsibilities Work with fellow associates to understand the real-life challenges of customers and discover what they need to move seamlessly between the online and in-person shopping experiences. Collaborate with colleagues in product design, product management and systems architecture to...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop and utilize tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy and sell the vehicles they want in a way that is right for them! What you will do - Essential Responsibilities This Engineer will provide our CarMax associates with an optimal and seamless Salesforce experience. You will be part of the Platform Operations team dedicated to supporting our Product Teams and other Partners in developing and maintaining their Salesforce...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: • Create intuitive and elegant product design solutions that solve complex consumer problems and drive business results • Communicate solutions to stakeholders and executives in a manner that simplifies complexity and generates excitement • Participate in user experience research to understand consumer needs, opportunities and pain points to continually inform an iterative design and discovery process • Collect and synthesize qualitative and quantitative research to inform and validate design decisions • Collaborate and partner with Product Managers, Designers, Analysts and Developers throughout the discovery, design and development process • Create visual artifacts to articulate, inform and validate ideas with consumers and stakeholders (prototypes, wireframes, sketches, journey maps, personas, etc.) •...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this job Store Applications is a grouping of Value Streams that are responsible for all of the applications required to manage and execute the in-store experience for 200+ locations at CarMax. The in-store CarMax experience spans the entire customer journey; from customer inception to Sales to CarMax's loyalty programs. These teams operate within the Agile Framework and deliver continuous value to each of the Value Streams. These teams will help drive the bottom-line sales of a growing Fortune 500 company. As part of these Value Streams, CarMax is looking for a Senior Quality Engineer to work directly with Agile development teams to ensure quality software is delivered to our associates and customers. Job Description Senior Quality Engineer (Richmond, VA) About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this job The Salesforce Administrator II is responsible for tasks ranging from helping users develop reports, assigning profiles and permissions, maintaining data quality, completing configuration changes, and executing daily maintenance tasks. This position reports a Manager or Sr. Manager. What you will do - Essential Responsibilities Serve as a system administrator for a Salesforce environment with 8K+ users Handle all basic to complex administrative functions including user account maintenance, reports and dashboards, workflows and customer service activities Complete regular internal performance/security audits and prepare for upgrades Manage Salesforce data feeds and other integrations Coordinate the evaluation, scope and completion of new release requests Work independently with members of the user community to define and document...

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. As an Operations team, our Senior Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation. You will iterate and evolve the cloud platform and applications used to manage the platform, and will develop tools and technologies, learning quickly from our spirit of experimentation. You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies. Through a strong partnership with other engineers, you will contribute to the overall Carmax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way that's right for them! What you will do -...