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LifePoint Health- Health Support Center POSITION SUMMARY: This position is responsible for providing high quality, prompt and caring employee assistance and crisis services, Essential Functions: Answer calls from those seeking assistance from our hospitals and refer to proper resources promptly Respond to crisis calls in an appropriate and professional manner. Use crisis stabilization techniques and proper procedures in making referrals to appropriate facilities. Coordinate and correspond with our hospital intake staff when setting appointments. Respect confidentiality of caller/clients in every way. Demonstrate strong empathic and listening skills, good interpersonal boundaries, assertive communication style, and case management skills. Work in collaboration with team to provide quality care for all patients and appropriate support for remote facilities. Performs other duties as assigned. Regular and reliable attendance. ADDITIONAL INFORMATION:...