Job Description - AWS DevOps Engineer - Remote AWS DEVOPS ENGINEER - REMOTE ICS is hiring an AWS DevOps Engineer for a fast-growing software company! Our Client is looking to expand their DevOps team with highly motivated and talented engineers who are passionate about engineering velocity and automation. The ideal candidate will thrive in a fast-paced environment, be a true problem solver, and a stronger communicator across the organization! What You'll Do: Support and improve our automation and developer experience using Kubernetes on Amazon Web Services (AWS) Embrace feedback from our engineering teams to improve their SDLC with automation Work with Security Operations to ensure security and PCI compliance in AWS Debug, research, or investigate issues in development and production environments Document and manage tasks through centralized task management (Jira) Provide guidance for development staff on cloud native and secure coding best practices...

Job Description - Azure SSO Engineer - REMOTE AZURE SSO ENGINEER - REMOTE A growing professional services firm is seeking a Subject-matter expert Azure SSO Engineer for the design and implementation of Azure B2B / B2C. In addition, the Azure SSO Engineer will help lead the planning and implementation of Azure SSO applications and assist the team with day-to-day support of Active Directory (AD) / and Office 365 (tickets). Excellent communication experience is required as this role can be based 100% remote with a geographically dispersed team. Responsibilities Responsible for the design, implementation and governance policies for Azure SSO enabled applications. Responsible for the customization, implementation, and governance for Azure B2C integrations. Responsible for all aspects of Active Directory including problem-solving, configuration and implementation efforts for large and / or complex projects with an emphasis on operational excellence and continuous...

Job Description - Head of Software Engineering - Remote Responsibilities: Help drive new open source/microservices based technologies throughout the engineering organization Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team. Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area. Drive engineering culture throughout organization Partner with Product and Design to find the best blend of quality, agility, and work/life sanity. Make sure your team is fully equipped for their job, including: Context - make sure they know what is happening outside engineering Vision - make sure they know what it coming next, even if we're not there yet Skills - ensure that each team member grows and feels confident in delivery Tools - choose and evolve the dev environment (with the team's input) Processes - hand-in-hand with tools, make sure that we're...

Job Description - Software Engineering Manager - Remote Responsibilities: Drive engineering organizational change and increase utilization of Open Source / Microservices based technologies Provide engineering leadership and day to day management functions of one or more scrum teams Lead the architecture evolution and platform modernization for existing infrastructure ensuring maximum reliability Deliver software optimized for client experience and business agility Lead and coach on Agile product delivery across the organization Work with product managers to ensure clear roadmap and backlogs are in place Hire and develop high performing engineering teams Create innovative solutions to meet the needs of the business and to improve the overall health and reliability of the applications Implement best practices and coding standards Deliver product features incrementally while maintaining the big picture view Contribute / lead in strategy discussions for...

Job Description - AWS Principle Cloud Security Architect - Remote An ICS client is seeking a 100% Remote, AWS Principle Cloud Security Architect. This position is a new add/new expertise on the team. You will be working across multiple teams and advising on multiple enterprise clients. 6 month contract to hire and looking to interview immediately. An ideal candidate must understand cloud security at an expert level. You should understand different security issues when running in the cloud and how to solve those issues. Understand how to transition from an on prem security model into a security model that works in the cloud. Must be an expert in AWS security but an added plus would be some experience in Azure. You must understand Network Security and different paradims on how the network runs in the cloud. Any experience around implementing 3rd party firewalls solutions would be a plus. You should come from an Infrastructure and Security background, not necessarily App Dev....

Job Description - Sr. Cloud Engineer- Remote, West Coast Sr. Cloud Engineer (Remote- West Coast) As an accomplished Senior Infrastructure Engineer, reporting to the Director of Infrastructure & Security, this is a rare opportunity for to join a fast-growing exciting company to affect the financial services industry and transform the lives of billions of people around the world. This job is remote-friendly. You Will Design, maintain, and handle the operations of our cloud-based platforms Assist teams with deployment & maintenance of large-scale distributed systems and applications Perform threat, risks and security vulnerabilities detection, analysis and mitigation Be a part of your team's on-call rotation; we all own our code end-to-end from development to deployment to operations Ensure all newly services meet our operational and security requirements Work independently and collaboratively in a dynamic and fast-moving team, partnering closely with fellow...

Job Description - Sr. Java Software Engineer- Remote, West Coast Sr. Java Software Engineer- Remote, West Coast As an accomplished Senior Software Engineer, reporting to the Director of Engineering, this is a rare opportunity for a growth-minded individual to join a fast-growing exciting mission that will significantly impact the financial services industry and transform the lives of billions of people around the world. You Will Design solutions for complex technical and business problems Develop software systems and components for our rapidly growing business Write performant, maintainable code while iterating and shipping rapidly Author and maintain unit and integration tests Work with your Scrum team to plan sprints and delivery of features Drive engineering excellence, operational stability and security into all layers of the platform Mentor other engineers, helping them grow in their careers You Have BSc. in Computer Science or equivalent...

Job Description - Billing Analyst - Remote BILLING ANALYST REMOTE THE POSITION: ICS is hiring for a Billing Analyst, with Energy/Utilities industry experience, to join our client's team to own all EDI processing! Your role will be to monitor, troubleshoot, communicate and resolve any process issues. You will work with internal and external business users to ensure accuracy and high-quality service. WHAT YOU'LL DO: Ensuring all transactions are processed daily. Troubleshooting transaction issues. Reprocessing failed transactions. Detail oriented and works to ensure that bills are accurate, complete in a timely manner. Troubleshoot and provide analysis, support and guidance on moderate to complex EDI Transaction issues. Provide technical support while delivering exceptional customer service. Work with stakeholders to research moderate to complex issues, define mitigation solutions and offer recommendations to optimize transactions. Identify opportunities to...

Job Description - Solutions Architect Kubernetes, EKS, Global - Remote Solutions Architect Kubernetes, EKS, Global Direct Hire / FTE ( $130K - $150K base range DOQ ) Remote Role ( Some domestic / global travel from time to time maybe asked in future ) Our direct and long-term client is a data-centric, mid-size ( 1200 employee global), SaaS/web-based organization that has gone through a lot of M&A over the last few years. Now that all companies are under one umbrella, it's time to sunset/consolidate 130 products today and focus purely on innovation / optimization / new feature and functionality! This Solutions Architect will own the Kubernetes / EKS global strategy and ensure an 24x7 reliable platform and product suite! Own the Kubernetes/EKS strategy and execution aligning with peer platform organizations and product delivery Must have cloud experience (multiple vendors is ideal Azure, AWS, etc. ) Recent and proven container development...

Job Description UX DESIGNER / RESEARCHER - REMOTE Remote - most team / office is in Chicago, IL 6+ Month contract w/ good chance to extend $30 - $35 pay per hour DOQ A global professional services company is looking for an experienced UX Designer/Researcher to join their team. As a UX Researcher, you will reveal what our users need and experience from our products by conducting primary and secondary research, exploring the behaviors and motivation of our users and helping design experiences that reimagine how people and organizations thrive. You'll work with other user experience designers, developers, strategists, product managers, analytics partners, and other creatives to elevate and standardize company product experiences. Responsibilities Applies human-centered design methodologies and designs holistic digital experiences Conducts business discovery to understand requirements and generate insights that shape the UX strategy and design decisions...

Job Description An ICS, financial services enterprise client is seeking 2 Remote Senior .Net Developers to join their team. Ideally you should have 5+ years of experience developing .NET multi-tiered and multi-tenant solutions OR 5+ years UI development experience using frameworks like Angular, VueJS, RxJs and other React frameworks. Perfect scenario would be coming from a full stack development background and having experience in both sides although either is appropriate. This role will be about 85% development and requires someone highly technical. Any experience with containerization, orchestration, security and cloud architecture would be nice to have. Experience with Apache products such as Nifi, Airflow, Kafka, Pinot are also nice to have. This is an entrepreneurial and autonomous team within an enterprise company, meaning they operate quicker and manage their own technology stack. This company is building their own private cloud so you would get to...

Job Description Responsibilities: Help drive new open source/microservices based technologies throughout the engineering organization Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team. Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area. Drive engineering culture throughout organization Partner with Product and Design to find the best blend of quality, agility, and work/life sanity. Make sure your team is fully equipped for their job, including: Context - make sure they know what is happening outside engineering Vision - make sure they know what it coming next, even if we're not there yet Skills - ensure that each team member grows and feels confident in delivery Tools - choose and evolve the dev environment (with the team's input) Processes - hand-in-hand with tools, make sure that we're continuously evolving our planning and dev...

Job Description - UX Designer / Researcher - Remote UX DESIGNER / RESEARCHER - REMOTE Remote - most team / office is in Chicago, IL 6+ Month contract w/ good chance to extend $30 - $35 pay per hour DOQ A global professional services company is looking for an experienced UX Designer/Researcher to join their team. As a UX Researcher, you will reveal what our users need and experience from our products by conducting primary and secondary research, exploring the behaviors and motivation of our users and helping design experiences that reimagine how people and organizations thrive. You'll work with other user experience designers, developers, strategists, product managers, analytics partners, and other creatives to elevate and standardize company product experiences. Responsibilities Applies human-centered design methodologies and designs holistic digital experiences Conducts business discovery to understand requirements and generate insights that shape...

Job Description OUTSIDE SALES REPRESENTATIVE Los Angeles, CA - REMOTE ICS is immediately hiring for a Client Executive/Outside Sales Representative that will be responsible for selling our Client's industry leading e-learning products into Nursing Schools within the Los Angeles metro and Bakersfield territory. We are looking for a competitive sales representative to manage a territory, develop sales strategies, attract new clients and close business to achieve and exceed sales quotas. This is a remote position living in the Los Angeles territory, working with clients virtually due to the pandemic. In-person client meetings will not be required until mid to late 2021. What You'll Do Identifies prospective and existing client needs and potential solutions through research and analysis Forecasts sales opportunities for assigned territory Develops, manages and maintains a consultative relationship with clients Engages support resources effectively Demonstrates...

Job Description TELECOM CONSULTANT - 100% REMOTE The Position ICS is hiring for a Senior Telecom Consultant, with InContact and call center experience, to support major project initiatives with a global client! They are migrating from legacy call center technologies and consolidating environments so they need a subject matter expert who can assess the environment, evaluate solutions, and be hands on with implementing! What You'll Do Design, configure, maintain call routing for new clients in Central Create call flow scripting in Studio Onboard / Migrate deprecated phone systems onto the InContact platform Work with InContact to Port / Resporg DIDs / TFN's from the losing carriers Manage recording /storing/adding announcements to call routing scripts Update client configurations approved by OPS team Create and manage user accounts in inContact, onboarding/offboarding Create and manage user accounts in Avaya PBX/ VM/CMS Manage carrier Magna5 service Request call...

Job Description Position Summary The Senior Project Manager supports and improves business and technology processes by managing significant, global, multi-disciplinary programs and projects for Operations, Infrastructure, and Security. As most initiatives impact division technology departments, this position requires a broad knowledge of the company, divisions, and key functions. The position is responsible for the successful delivery of services which meet the defined business and technical requirements on time and within budget. Essential Duties And Responsibilities Lead multiple complex, company-wide, technology and technology related projects. Ensure projects in area of responsibility are executed per the Global IT Policy and Standards Manual. Execute project planning, budget and financial management, issues, and risk identification/ mitigation/ resolution. Manage project budgets and financials including both capital expenditures and operating expenses (CapEx...

Job Description Job Description The Consulting Manager serves as the primary liaison between project teams, execution teams and the client. Maintaining an expertise in all facets of their respective service area, Consulting Managers work with subject matter experts and the sales team to define execution requirements for their projects and ensure all deliverables meet or exceed the company's high standards of quality and excellence and do so within budget. Consulting Managers take complete ownership over their projects by independently developing smart and efficient solutions, managing deliveries and working with execution teams to ensure their projects satisfy client expectations and conform to all departmental performance metrics, both financial and otherwise. Responsibilities Face of the project to clients, managing the client relationship with effective communication and instilling trust, running productive meetings, and distilling information quickly Manages full...

Job Description We are looking for: A highly motivated individual with strong analytical skill and proven ability to quickly understand complex business and systems. A person with growth mind-set - someone who embrace challenges, adapt well to changes, proactive, be a problem solver, learn from experience, have the desire and put the effort to develop self. A team player who communicate and collaborate well with others, both inside and across all related parties. We do large-scale software development and support. Teams are in different locations - communication and collaboration is key for success. Be able to make suggestions for continued improvement or increased efficiencies by providing guided program suggestions that can be implemented in short period. Plans and prioritizes work to meet business unit commitments aligned with company goals and financial responsibilities. Delivers operational results that align with department commitments. Qualifications...

Job Description Senior Network Engineers are top-level technical contributors with advanced industry knowledge and company-related expertise in networking, communications, and related hardware and software. They demonstrate a versatile skill set in a variety of technologies applicable to the company's networking and computing infrastructure. Responsibilities Automate, troubleshoot, consult with, and resolve highly complex network-related issues. Research and conduct technical studies/evaluations on vendor products as well as on current and emerging technologies; they recommend appropriate investments in the company's network infrastructure, related communication technologies, and equipment. Develop automation, methodologies, technical standards, security requirements, and best business practices to maintain and enhance the company's client-facing, Internet-facing, and internal network infrastructure and related communication technologies and equipment. Analyze highly...

Job Description The Senior Security SRE will be instrumental in building and maintaining security solutions within the organization to safeguard employees, customers, data, and systems. The Security SRE will constantly be developing and evolving the organization's security systems and handling any technical problems that arise. To ensure success, a Senior Security SRE must display an excellent understanding of various security technologies, and must be comfortable working with a variety of technologies, security problems and troubleshooting of the network. Responsibilities Work with teams across the enterprise on improving tools and strategies for the management of security related tools and services. Provide engineering teams and business stakeholders insights into security risks, and provide advice on mitigating, reducing those risks. Write scripts, automate processes, and create baseline images for technology teams to use in order to streamline and build line...