34 jobs found

LabCorp is seeking a Customer Service Support Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. The shift for the position will be Monday-Friday; 11am-8pm. This will also have quarterly bonuses if standards are met! Job Duties/Responsibilities: Act a liaison between LabCorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire,...

Works with leaders on particularly complex ER cases that may require commercially acceptable solutions Fosters an inclusive team environment where others thrive Advises on formal processes in accordance with Labcorp policies and appropriate regulatory guidelines (i.e., attendance issues, failure to follow SOPs, quality issues, investigations, and performance matters ) Acts as a second review/escalation for ER cases ; ensuring guidance is consistent across ER for similar situations Will consult on ER matters where legal risk is present and advise the HRBP and business leaders as appropriate Reviews all terminations within own area and may be asked to review terminations in other areas of the business Leads employee relations projects and activities   Coordinates information with other ER team members to ensure compliance with federal state and local requirements Ensure team delivers quality upskilling and publishes...

Beacon Laboratory Benefit Solutions, Inc. (BeaconLBS®) is a wholly owned subsidiary of Laboratory Corporation of America Holdings. BeaconLBS® is a laboratory benefit solutions company that enables health plans, physicians and network labs to connect and deliver high-quality, cost-effective care to patients. BeaconLBS® is distinctive in its approach, offering a fully integrated, solutions-based technology that automates real-time clinical and financial decision-making at the point of care and point of ordering. How is BeaconLBS® unique? Our Lab Benefit Management and Physician Decision Support will offer a comprehensive suite of solutions and applications: Access to a broad, high-quality laboratory network meeting quality and performance criteria and delivering comprehensive laboratory services Online and easily accessible clinical and benefit management tools for laboratory testing designed to improve patient care Online Physician Decision...

Works with leaders on particularly complex ER cases that may require commercially acceptable solutions Fosters an inclusive team environment where others thrive Advises on formal processes in accordance with Labcorp policies and appropriate regulatory guidelines (i.e., attendance issues, failure to follow SOPs, quality issues, investigations, and performance matters ) Acts as a second review/escalation for ER cases ; ensuring guidance is consistent across ER for similar situations Will consult on ER matters where legal risk is present and advise the HRBP and business leaders as appropriate Reviews all terminations within own area and may be asked to review terminations in other areas of the business Leads employee relations projects and activities    Coordinates information with other ER team members to ensure compliance with federal state and local requirements Ensure team delivers quality upskilling and...

Labcorp is seeking a remote-based Talent Advisor/ Recruiter to join its Talent Acquisition team with specialization in Lab recruitment ! As an integral member of the HR team, the Recruiter acts as the trusted advisor to the client groups they support to source and identify top talent, and to guide managers through hiring processes and decisions. The Recruiter will own specified strategies, programs, processes and policies and will work with the Talent Acquisition Manager to ensure alignment with the company goals, strategy, mission and vision. Supporting the Divisions’ Labs, this position will be responsible for filling a variety of trained laboratory professional roles including, but not limited to Medical Technologists, Histotechnologists, Cytotechnologists and Specimen Processing Specialists. This will require some strategic sourcing techniques to continuously attract top talent to the organization, including: Manage the end-to-end recruiting process in the...

Sr Corporate Counsel – Labcorp Drug Development Law Department [Internal Summary, not for posting: A highly experienced attorney who has significant subject matter, client or law department responsibilities and may have some supervisory responsibility for other law department personnel on a project-specific or permanent basis. May serve specified business units or clients or provide legal support in a specialized area. 5 to 12 years legal experience. Remote Option. Education and Experience : The Senior Corporate Counsel should possess an advanced degree (juris doctor) and have at least 5 years of contract negotiation, drafting, litigation/dispute resolution, transactions, or related legal experience. • Admitted to practice law in a US state • Excellent contract drafting and negotiation skills are essential requirements • Capacity to review large commercial contracts and provide practical, business-focused advice is required •...

Education/skills required: Undergraduate degree in business, law, human resources, or related subject is preferred Appropriate HR Certification is preferred (PHR, SPHR, GPHR, CIPD, etc.) Major Tasks:  Works with leaders on complex ER cases with minimal supervision Handles investigations into sensitive matters including but not limited to; violations of Labcorp’s Anti-Harassment, EEO, Code of Conduct, Compliance, Conditions of Employment, Workplace Violence policies, gross misconduct, theft, or violation of federal, state, or local law Provides coaching and guidance to leaders on workplace concerns that require ER support; may not always work a matter to close – at times will provide coaching and then transition a case to another team member for follow up and close out Advises on formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues,...

Education/skills required: Undergraduate degree in business, human resources, or related subject is preferred but not essential; work experience will also be considered Appropriate HR Certification desired (PHR , SPHR, GPHR, CIPD, etc.) Major Tasks:  Review and assign ER cases to team members as appropriate; including concerns raised through employee portal, global action line, senior leadership, etc.  Speak directly with employees to gather details on workplace concerns and document properly in case management system Works with leaders on non-complex routine performance issues, behavior/ workplace concerns, and provides early-stage coaching Handle cases independently with leader in accordance with established ER processes including job abandonment and rehire eligibility requests Advises on some formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to...

Education/skills required: Undergraduate degree in business, human resources, or related subject is preferred but not essential; work experience will also be considered Appropriate HR Certification desired (PHR , SPHR, GPHR, CIPD, etc.) Previous experience in HR/ER preferred Major Tasks:  Works with leaders on non-complex routine performance issues, behavior/ workplace concerns, and provides early-stage coaching Advises on some formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, basic investigations, and performance matters) Participates in various employee relations projects and activities   Coordinates information with other ER team members to ensure compliance with federal state and local requirements Assists with coordination and delivery of training for managers Works with the metrics team to supply...

Labcorp is seeking a fully-remote Talent Advisor/ Recruiter to join its Talent Acquisition team! As an integral member of the HR team, the Recruiter acts as the trusted advisor to the client groups they support to source and identify top talent, and to guide managers through hiring processes and decisions. The Recruiter will own specified strategies, programs, processes and policies and will work with the Talent Acquisition Manager to ensure alignment with the company goals, strategy, mission and vision. Supporting our Oncology business, this position will be responsible for filling a variety of highly trained and specialized laboratory professional roles. This will require some strategic sourcing techniques to continuously attract top talent to the organization. Manage the end-to-end recruiting process in the identification and assessment of internal and external talent using creative and proactive methods; Develop a strong understanding of the business, competitive...

The Workday HCM Lead is responsible for leading the functional HCM team in implementations and project expansions. The role is to ensure that the overall design and decisions are considered across all workstreams, across the Enterprise business and through the end to end processes. This role is fully remote. The candidate will lead a team of functional workstream leads in the scoping, designing, configuration, testing, cutover and roll out of Workday HCM initiatives. Responsibilities include partnering with the Center of Expertise workstream leads, key finance and business stakeholders and HR leaders to understand their business requirements and leading the team to develop the solutions that meet those requirements.  The role will require the ability to review, assess and present all potential solutions and gain stakeholder agreement. The ability to provide a recommended solution and influence stakeholders will be a critical part of the role. Duties:...

Senior IT Specialist – Remote Northeast Laboratory Corporation of America Holdings, an S-P 500 company, is currently seeking a Senior Information Technician for the Northeast EDI department. The Northeast EDI team currently supports 8000 interfaces within a growing market. We are seeking a strong technical individual able to drive process - technology advancements within the department which benefits both our internal team and external clients. Job Duties/Responsibilities Analysis of various reports and systems to identify issues and trends. Identify root causes and offer potential solutions to internal and external sources.  Engage with internal contacts, clients, and outside vendors to trouble-shoot and rectify interface and workflow issues. Perform maintenance on existing EDI client setups as needed. Provide quality assurance of data and reports for internal and external client consumption. Commissioning and decommissioning of data sets. Helping to develop...

Position: Workforce Performance Optimization Analytics Manager (Remote) The Workforce Performance Optimization Analytics Manager is responsible for the oversight and delivery of all analytics and reporting supporting Workforce Performance Optimization initiatives.  The Workforce Performance Optimization (WPO) Analytics Manager will partner with multiple operational areas in Revenue Cycle Management (RCM) to recommend, develop and deliver processes and methodologies to increase workforce value, accountability, and measurement systems.   The WPO Analytics Managers directs a team of analysts who are responsible for scheduled and adhoc reporting and analyses focused on operational production performance, quality performance, and measurement of performance against standards.   The WPO Analytics manager oversees, directs, and ensures that analyses and reporting supporting performance management adhere to program guidelines defined for Revenue Cycle Management (RCM).  Role...

Director, IT Governance, Risk, and Compliance The Director, IT Governance, Risk and Compliance is responsible for the oversight and coordination of the GRC program. The Director is expected to fully understand industry better practices, and regulatory requirements relating to cybersecurity (including NIST, SOX, PCI, FedRAMP, StateRAMP, ISO, GDPR, CCPA, HITRUST, GxP, and others) and ensure the organization's framework is designed and implemented accordingly. Accountabilities: Define the Labcorp IT GRC strategy and ensure the selection of controls is consistent with the strategy.  Design and implement an integrated risk management approach that applies operating controls to manage information security risk. Provide input to the Head of Business Resilience and Risk, Chief Information Risk Officer, and other senior leaders to determine organizational risk management strategy.  Align cybersecurity management processes with strategic, operational, and budgetary planning...

Labcorp is recruiting an Associate Director, Financial Systems Center of Excellence for a dynamic team. This position can be Remote based. GENERAL POSITION SUMMARY This position is responsible for planning and managing the day to day activities of their COE threads.  Each Core Team member working on a thread will report to the Financial Systems Center of Excellence Lead, who in turn, reports to the COE leadership. COE Leads work in their areas of expertise to streamline business processes, and facilitate the design and configuration of the Financial systems to support those processes.  The key role of these specialists is to lead the COE team to support the Financial systems and lead the team to provide efficiency, optimization and standardization. MAJOR RESPONSIBILITIES AND TASKS JOB SPECIFICATIONS: Responsible for overall Financial system configuration and resolution or enhancements to Financial systems including design and implementation Provides business...

The Data Analysis and Visualization Specialist will be responsible for developing data visuals and providing key data insights in support of the Finance function and key business partners. Transform datasets and quantitative analysis into compelling visuals. Develop and maintain dashboards and standard reports. Ad-hoc reporting as required. Working knowledge of SQL, stored procedures and ad-hoc query development 2-4+ years of experience in data analysis and reporting. Technical working knowledge of Tableau and Alteryx (or similar). Strong communication skills, both verbal and written as well as exemplary organizational skills. Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status. For more information about how we collect and store...

We are recruiting for an HR Business Partner (HRBP) to join our North Central Division at Labcorp. You will have the opportunity to be a part of a growing team and a growing organization. As an HRBP you will be a trusted advisor and thought partner to business leaders, responsible for providing expertise, support and advice on key business decisions and initiatives. The incumbent must have the ability to build relationships, establish credibility, and demonstrate business understanding in order to ensure an effective and collaborative strategic partnership. You will be a trusted thought partner to business leaders across the division, providing guidance, coaching, and HR strategies that deliver on business objectives. This is the perfect opportunity for an HR professional to learn Labcorp’s unique business capabilities, be part of a growing global organization and build a rewarding career. Areas of focus will be Talent Management, M&A, Diversity and Inclusion, Succession...

Ovia Health, a Labcorp subsidiary, is the leading family health and technology company for women and families on their reproductive health journeys. Our mobile apps and comprehensive digital solutions for fertility, pregnancy, and parenting empower people to take control of their health and navigate parenthood with confidence. We believe every person deserves everyday support, equitable care, life-saving interventions, and a healthy, happy family. Join us! Ovia Health is looking for a strategic, collaborative, and experienced Senior Director of Strategic Partnerships to focus on driving channel pipeline and expanding our partnership portfolio. The ideal candidate is skilled at cultivating relationships, has demonstrated experience with product and business development, and a track record of success in scaling channel partnerships.  In this role, you will utilize your sales acumen and benefits knowledge to achieve revenue growth as you guide our strategic partners through...

Billing Test System Analyst  Job Requirements  Responsibilities -    Evaluate and Analyze billing system enhancement projects and testing assignments.  Possess and /or assertively obtain the knowledge and experience required to validate enhancements to identify and measure process impacts, financial implications, and technical applications. -    Participate in requirement sessions with business operations and IT team to define and document business requirements.  -    Troubleshoot system issues for resolution. -    Maintain a log of data tested that displays the number of passes, fails, and defects identified.  -    Determine each type of defect along with severity and frequency. -    Create and execute User Acceptance test plans that integrates business, functional, and technical components. -    Conduct end-to-end integration testing and assure software delivered meets requirements and expectations -    Document test results and review with business end users for approval. -...

Labcorp extends leadership in women's health by acquiring Ovia Health at Labcorp, a leading family health and technology company for people on their reproductive health journeys. Our digital health platform is used by the country's most innovative payers and employers, delivering healthier outcomes, reduced costs and a confident, productive workforce. This is a fantastic opportunity to work for the leading innovator in women's health. Join us! We’re looking for someone who is passionate about our mission and who will keep it at the forefront of their work. In this role, you’d have the opportunity to guide the team that ensures our content systems deliver the right health content at the right time in a user’s health journey. Informing and supporting our users through content is a cornerstone of the Ovia platform, this role offers a chance to have a significant impact on our users.  This role will solve challenging engineering problems as the team works to integrate with...