Purpose of Job We are currently seeking a talented Instructional Designer Senior (100% Remote Work Environment Available) for the San Antonio Home Office I. Partners with business leaders and Learning Performance Consultants to gather and validate learning requirements (performance requirements, measures of success, terms and conditions). Performs analyses, designs and develops learning curriculum to improve performance of USAA employees. Assesses the learning outcomes that need to be developed, understands the performance expectations and gaps, and assists in deriving the appropriate learning solution. Works under minimal supervision. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For , and we've ranked...

Purpose of Job USAA is seeking a talented Experience Owner Lead-Bank for a San Antonio, Plano, or Remote work location. The new hire will have the opportunity to manage operational communication for USAA s Real Estate Team. Responsible for creating and executing cross-channel experiences and/or Business Deliverables. Understands the business performance of the experience and its financial impact on the business. Responsible for the risk, controls and mitigation strategies for experiences through consistent use and application of existing frameworks and follows documented risk and compliance policies and procedures for all business activities. Identifies and manages existing and emerging risks that stem from business activities and ensures these risks are effectively identified, measured, monitored and controlled. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families....

Purpose of Job The Senior Risk Analyst - Technology position will provide risk management oversight of USAA IT Organization by performing independent monitoring and technical reviews of process, risk and controls within the organization such as evaluation of material risks, key risk identification metrics, measurement and aggregation of Risk Control Self-Assessments, and the understanding and management of risk through appropriate practices and processes leveraging industry frameworks (i.e.: COBIT, ITIL, NIST etc.) Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans. Leads and executes complex initiatives and cross functional teams within Enterprise Risk & Compliance and across the Enterprise that drive problem resolution. This...

Purpose of Job We are currently seeking a talented Business Risk and Controls Advisor Senior for the San Antonio Office or 100% Remote Work Environment. The Reg. W Program Office is seeking a Senior Advisor (Individual Contributor) to assist efforts to assess and document affiliate service transactions, applying a keen understanding of financial and activity-based cost accounting and transfer pricing principles. This role will heighten the Program Office's capability to identify and substantiate the important characteristics of affiliate service transactions for Reg. W compliance, with the Senior Advisor acting in a highly visible and important role, participating at management committees and interacting with all levels of senior management around the Enterprise. Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk...

Purpose of Job We are currently seeking a talented Accounting Policy Senior for the San Antonio Home Office I or Remote Work Location Available. The Accounting Policy supports USAA s Accounting Policy enterprise activities and supports the development and updating of Accounting Policies and applies advanced knowledge of technical, financial regulatory, accounting and reporting research and analysis and serves as a subject matter expert on Bank and Bank Holding Company Regulatory Reporting and GAAP. Applies advanced functional knowledge to assess and communicate the impact of new accounting standards and advises on the accounting implications of contemplated transactions and/or business decisions. This position supports the GAAP and Bank and Bank Holding Company accounting and reporting research activities for the USAA companies on complex business transactions serving as an advisor to Lead and Director and other stakeholders on the analysis of alternatives, and where applicable,...

Purpose of Job USAA is looking for a talented Director, Senior Experience Owner to work in the San Antonio Home Office II/III or Remote Work Environment Available. Director, Senior Experience Owner is a people leader role for USAA s credit card rewards team. The team owns end-to-end credit card rewards experience from enrollment to rewards redemption, and also serves as the business capability owner for the rewards and loyalty platforms. The team consists of experience owners who each own and manage one or multiple card reward functionalities, as well as dedicated leads for monitoring/balancing, and platform capabilities and conversions. In addition to the Member experiences, the team manages issue resolution and prevention for the rewards space. The leader will work closely across USAA s rewards capabilities stack to deliver on Member, product, compliance and risk commitments. She/he will also partner closely with product management, finance, marketing, technology, and operations...

Purpose of Job We are currently seeking a talented Business Risk and Controls Advisor Lead for the San Antonio Home Office, Phoenix, Colorado Springs, Tampa, Plano or 100% Remote Work from home environment. Promotes a risk-awareness to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance based initiatives. Responsible for ensuring adherence to the governance of the established risk framework and ongoing supervision of business controls. including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, market conduct exams, and monitoring the first line of defense in an effort to minimize risk exposures and strengthen the overall...

Purpose of Job We are currently seeking a talented Business Risk and Controls Advisor Lead for the San Antonio Home Office, Phoenix, Colorado Springs, Tampa, Plano or 100% Remote Work from home environment. Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk...

Purpose of Job " We are currently seeking talented Business Risk and Controls for our San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Plano, TX facility or in the 100% Work from Home Environment. USAA Omnichannel is hiring multiple Business Risk and Controls positions within the Bank will be supporting various Product teams and Risk Programs Including: -Digital channels -Physical presence channels including ATM -Member Contact channels -Complaints -Originations and Servicing, deposits, credit cards and consumer lending Manages a team of Business Controls Specialists responsible for providing centralized operational support through internal process review, quality audits, and testing to ensure operational risks are appropriately identified and controls are working as designed. Motivates staff toward the attainment of departmental goals and develops employees through regular coaching and feedback that leads to improved results. In addition, the Manager ensures...

Purpose of Job We are currently seeking a talented Financial Analyst I (Remote Work Location Available) for the San Antonio Home Office I. Independently uses financial principles to solve moderately complex to complex business problems while performing forecasting, planning, and financial modeling related to income, profitability, liquidity, capital, leverage, asset and liability management or operating expense. Identifies and manages existing and emerging risks that stem from business activities and ensures risks are effectively identified, measured, monitored, and controlled. Analyze Retail Banking Operations financial performance, prepare management reporting and provide strategic insights to both Product Management and CFO Leadership. Develop understanding of Retail Banking product suite and operations to drive visibility to volume costing and other P&L drivers. Partner cross-functionally to generate business case analysis for strategic investments. This position will...

Purpose of Job We are currently seeking talented Business Risk and Controls Advisor I for our San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Plano, TX facility. 100% Work from Home Environment. Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, first line of defense risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of...

Purpose of Job We are currently seeking a talented IT SOX Advisor Senior for the Plano Legacy, San Antonio Home Office I, Phoenix Campus, Tampa Campus or Remote Work Location Available. The ICFR (Internal Controls Financial Reporting) Senior guides and facilitates cross-functional teams in planning and executing Internal Controls Financial Reporting (ICFR) framework including across USAA Insurance, Banking, Investing and Real Estate lines of businesses and functional areas. Applies advanced functional knowledge and forward-thinking to gather data, assess risks and makes recommendations to solve current and long-term matters. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For , and we've...

Purpose of Job We are currently seeking a talented IT SOX Advisor Senior for the Plano Legacy, San Antonio Home Office I, Phoenix Campus, Tampa Campus or Remote Work Location Available. The ICFR (Internal Controls Financial Reporting) Senior guides and facilitates cross-functional teams in planning and executing Internal Controls Financial Reporting (ICFR) framework including across USAA Insurance, Banking, Investing and Real Estate lines of businesses and functional areas. Applies advanced functional knowledge and forward-thinking to gather data, assess risks and makes recommendations to solve current and long-term matters. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For , and we've...

Purpose of Job "We are currently seeking talented Business Risk and Controls Senior for our San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Plano, TX facility or in the 100% Work from Home Environment. USAA Omnichannel is hiring multiple Business Risk and Controls positions within the Bank will be supporting various Product teams and Risk Programs Including: -Digital channels -Physical presence channels including ATM -Member Contact channels -Complaints -Originations and Servicing, deposits, credit cards and consumer lending Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk...

Purpose of Job The Senior Risk Analyst - Technology position will provide risk management oversight of USAA IT Organization by performing independent monitoring and technical reviews of process, risk and controls within the organization such as evaluation of material risks, key risk identification metrics, measurement and aggregation of Risk Control Self-Assessments, and the understanding and management of risk through appropriate practices and processes leveraging industry frameworks (i.e.: COBIT, ITIL, NIST etc.) Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans. Leads and executes complex initiatives and cross functional teams within Enterprise Risk & Compliance and across the Enterprise that drive problem resolution. This...

Purpose of Job We are currently seeking a talented IT SOX Advisor Lead for the Plano Legacy, San Antonio Home Office I, Phoenix Campus, Tampa Campus or Remote Work Location Available. The ICFR (Internal Controls Financial Reporting) Lead drives cross-functional teams in planning and executing multiple, complex situation in order to achieve an enterprise-wide ICFR framework including control identification, evaluation of design, test of control, related issues, root-cause and remediation across USAA Insurance, Banking, Investing and Real Estate lines of businesses and functional areas. This individual utilizes expert knowledge in ICFR to plan and coordinate highly complex activities and is a key ICFR resource for both their team and enterprise partners. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative...

Purpose of Job We are currently seeking a talented Business Process Owner Lead for one of the following locations: San Antonio Home Office II/III or 100% Remote Work Environment. As business process owner, leads planning for highly complex processes including problem definition, evaluation of requirements, design, testing, and implementation of business processes. Understands the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process Actively develops and drives alignment of process to overall experience strategy and vision. Job Requirements USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every...

Purpose of Job We are currently seeking talented Business Risk and Controls Advisor I for our San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Plano, TX facility or in the 100% Work from Home Environment. USAA Omnichannel is hiring multiple Business Risk and Controls positions within the Bank Positions will be supporting various Product teams and Risk Programs Including: -Digital channels -Physical presence channels including ATM -Member Contact channels -Complaints -Originations and Servicing, deposits, credit cards and consumer lending Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, first line of defense risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader...

Purpose of Job We are currently seeking a talented Financial Analyst I (Remote Work Location Available) for the San Antonio Home Office I. Independently uses financial principles to solve moderately complex to complex business problems while performing forecasting, planning, and financial modeling related to income, profitability, liquidity, capital, leverage, asset and liability management or operating expense. Identifies and manages existing and emerging risks that stem from business activities and ensures risks are effectively identified, measured, monitored, and controlled. Analyze Retail Banking Operations financial performance, prepare management reporting and provide strategic insights to both Product Management and CFO Leadership. Develop understanding of Retail Banking product suite and operations to drive visibility to volume costing and other P&L drivers. Partner cross-functionally to generate business case analysis for strategic investments. This position will...

Purpose of Job We are currently seeking a talented IT SOX Advisor Lead for the Plano Legacy, San Antonio Home Office I, Phoenix Campus, Tampa Campus or Remote Work Location Available. The ICFR (Internal Controls Financial Reporting) Lead drives cross-functional teams in planning and executing multiple, complex situation in order to achieve an enterprise-wide ICFR framework including control identification, evaluation of design, test of control, related issues, root-cause and remediation across USAA Insurance, Banking, Investing and Real Estate lines of businesses and functional areas. This individual utilizes expert knowledge in ICFR to plan and coordinate highly complex activities and is a key ICFR resource for both their team and enterprise partners. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative...