Mar 05, 2024
Applications Support Featured
JOB DESCRIPTION DESCRIPTION: Duties: Provide front line production support, proactive monitoring, capacity planning, performance tuning, security, maintenance, and incident management for critical middleware suite of applications. Work closely with clients, vendors, other incident management teams and technical staff by following best site reliability engineering practices to identify and resolve priority and high severity production issues and perform root cause analysis to provide long term solutions. Maintain stability of transactions, and troubleshoot middleware, server, load balancer, application, network, and database issues on all of the environments. Debug issues in the production environment by analyzing logs, collection metrics, and leveraging app-monitoring tools, and create solutions for sustained resiliency. Perform validation health checks, and provide administrative and middleware technical support to application development teams during production deployments. Build...
JPMorgan Chase & Urbancrest, OH, USA