Dec 06, 2023
Bringing smiles is what we do at TTEC... for you and the customer. As a Bilingual Customer Service Representative - Spanish-English working onsite in Rochester, NY , you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex concerns from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Be the face and smile of the operations Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role...
TTEC Holdings, Inc. (Teletech Holding Corp)
Remote * (Rochester, NY, USA)