Mar 30, 2023
Remote Bilingual Outbound Customer Service Specialist position based in Oak Park, IL Lee Hecht Harrison is looking for Spanish speaking call center professional to assist Chicagoland families with accessing valuable resources such as job prep, counseling, transportation assistance, scholarships, & more. If you have a passion for helping others and want to work at a fast-paced non-profit, this position is for you Responsibilities:Placing outbound calls to customers that have requested program informationDetermining the customer's needs on a phone call and making the appropriate program referralWorking with the customer to get started on the program application process (required documents, process steps, etc.)Translating program services for Spanish-speaking customers and keeping accurate records of interactions Requirements:Bilingual Spanish is requiredMust live locally in the Chicagoland / Illinois areaPrior experience working in a high-volume Call Center Customer Service...
LHH
Remote * (Oak Park, IL, USA)